Mobile Point of Commerce

Extend Digital Experiences Into Your Stores

Seamlessly Connect The Online and In-Store Buying Experience

Kibo Mobile Point of Commerce (mPOC) combines the power of a mobile point of sale system, inventory visibility, and rich customer data to drive in-store sales and reinvent customer service.

Grow In-Store Sales

Too often, an in-store sale is lost because the exact size, color or flavor of product the customer needs is out of stock or not easily located. With Kibo, quickly and easily connect customers to inventory in your warehouses, stores, or with the brands you stock. Empower store associates to reserve products or place orders for delivery or in-store pickup — all with a quick swipe across a mobile tablet.

  • Create an Endless Aisle: Cross-channel inventory visibility to showcase every product you offer, regardless of location
  • Save-the-Sale: Locate the exact product the customer needs every time
  • Streamlined Checkout: Put a mobile point of sale in each associate’s hands for selling online and offline products anywhere in your store
Kibo Mobile Point of Commerce Solution - In-Store Associate Software - Reinvent Customer Service

Bridge the Online to In-Store Divide

Customers increasingly demand a connected shopping experience across all channels, yet retailers struggle to close the gap between the online and the store. Digital store transformations rely on connecting data throughout your ecosystem to create meaningful information for retail associates — enabling them to create seamless experiences for each customer.

  • Real-Time Customer Data: Useful customer information at your fingertips, including previous client orders, shopping carts, preferences, and wish lists
  • Real-Time Inventory Availability: Eliminate the hassle and delay of going behind a customer service desk to get inventory information — with Kibo, your associates have a unified view anywhere in the store
  • Agile Selling: Push online merchandising attributes, real-time promotions, and pricing down to the each store associate — driving agility into store sales

Unify Front and Back Store Operations

Connect Kibo Mobile Point of Commerce, warehouse, inventory and order management, staffing, and CRM systems within one single mobile interface. Connecting real-time data with your associates reinvents the in-store customer experience.

  • Smooth Customer Pickup: Support omnichannel sales by making in-store pickup information available directly in your associate’s hands
  • Expand Sales: Deploy the latest retail trends, such as line busting or buy in-store, ship-to-home by putting a mobile point of system in the hands of each associate
  • Exceed Customer Expectations: Quickly accept returns anywhere in the store and eliminate long lines
Kibo Mobile Point of Commerce Solution - In-Store Associate Software - Reinvent Customer Service

Improve In-Store Associate Efficiency

Hiring, training, and retaining store associates requires significant work, especially if your retail operations require seasonal, holiday, or temporary staff. Getting in-store associate teams up-to-speed and ready to engage with your customers can be a challenging and inefficient process. Kibo mPOC provides an intuitive and easy-to-use interface allowing your store operators to work smarter and drive associate efficiency.

  • Reduce Training Time: Provide up-to-date information on products or services
  • On-Demand Expertise: Provide answers to frequently asked questions or access a knowledge base reducing the burden on managers

Learn how to start delivering connected, personalized customer experiences today.

Michelle ToddMobile Point of Commerce