USE CASES
Maximize Retention with Smart Subscription Management
Turn churn into cheer—subscriptions made simple, scalable, and satisfying.
Subscription Management
Command the entire subscription lifecycle with comprehensive control
Equip customer success
Place, modify, and track orders, swap products, update customer info, and more.
Migrate existing subscriptions
Easily migrate existing subscription orders along with historical data, customer profiles, and more.
Simplify checkout and boost sales
Combine subscriptions and one-time purchases in a single transaction.
Reduce churn
Allow customers to pause, skip, add products to, or change the frequency of their subscriptions.
Create new subscription programs
Use any model type (access, replenishment, curation) or billing structure (fixed, tiered, usage).
Unify subscription management
Manage subscriptions with other business functions in one UI for inventory, orders, customers, promotions, products, and more.
A true end-to-end subscription management solution
Proactiv turned to KIBO for a solution that enabled self-service, flexible payment options and custom product bundles.
Revenue growth with less technical debt
With KIBO, Proactiv increased order volume by 50% within 6 months, grew revenue by 117% in the first year and slashed technical debt in half in just 3 years.
Propel growth like Proactiv—50% more orders in just 6 months with KIBO
Proactiv’s Alchemee consolidated technologies across ecommerce, order management, and subscription management solutions for greater efficiency, customer experiences, and sustainable growth.
Savvy B2C, B2B, and DTC brands grow product subscriptions by offering value, convenience and control.
Source: KIBO Subscription Commerce Study
Elevate Customer Satisfaction
Extend customer care beyond the checkout
Deliver frictionless self-service and outstanding support with our SaaS subscription solution.
- Empower Your Team: Enable customer service teams to swap products, update accounts, and apply discounts—all from a single, intuitive interface.
- Give Customers More Control: Allow them to pause, skip, adjust delivery frequency, or cancel subscriptions effortlessly.
- Accelerate Fulfillment: Reduce delays between payment and delivery to create a better shopping experience
Turn sign-ups into lasting sales with smarter subscriptions
Our customers report:
Feature Spotlight
Allow one-time changes to recurring orders—without commitment
Empower customers to adjust their next order without affecting future deliveries.
- Flexibility: Update shipping details or add items to a single order without modifying the subscription.
- Savings: Apply discounts or coupons to one order without altering future billing cycles.
Subscription Management for B2B
Lock in revenue and simplify B2B subscription commerce
Automation
Streamline the subscription lifecycle, from quote to cash, with replenishment powered by account-specific pricing
Convenience
Let customers bundle products and services into a single quote
Clarity
Access a holistic view of order history, including fixed, one-time, recurring and usage-based charges
Commerce Leaders Cash In with KIBO’s Subscription Solution
Resources
Stay Ahead of What Comes Next
Back to resources B2B Repeat Purchase Readiness Checklist B2B buying is rarely a single transaction – it’s a cycle. Ordering, reordering, automated replenishment. Customers come back only when that cycle works, and they don’t when it doesn’t. Making it work requires more than a good storefront. It takes accurate inventory visibility before buyers commit, bulk […]
Back to resources KIBO Named a Leader: IDC MarketScape: Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for B2B and Manufacturing 2026 Vendor Assessment Download the Report Why We Believe KIBO Was Named a Leader IDC evaluated vendors on two axes: current capabilities and forward-looking strategy. KIBO was placed in the Leaders category. Behind that: a […]
Distributor Order Management Your ERP Can’t Deliver Get real-time availability and accurate order promises, without replacing your ERP. Why Distributors Are Separating Order Management From Their ERP Talk to Sales Table of Contents EXECUTIVE SUMMARY — Read This If Nothing Else Your ERP is doing a job it was never designed for, and the cost […]
Back to resources KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026 KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. Download the Report KIBO Receives the Highest Possible Score in the Vision Criterion When it […]
Back to resources Whitepaper Going Beyond First Party Commerce Building a Scalable Marketplace Fulfillment Ecosystem with KIBO OMS The evolution of digital commerce is rapidly changing how medium- and large-sized retailers operate their Commerce platforms. Traditional first-party commerce models are now expanding to support marketplace ecosystems. Retailers must sell third-party products alongside their own inventory. […]
Your Complimentary Copy The Gartner® Hype Cycle™ for Digital Commerce, 2026 The technologies reshaping commerce, and where they sit on the path to maturity. Access this analyst research report to learn about transformational technology innovations organizations should consider in strategic planning. Understand the capabilities, benefits, business impact, and user recommendations for 27 technologies shaping digital […]
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