USE CASES
Maximize Retention with Smart Subscription Management
Turn churn into cheer—subscriptions made simple, scalable, and satisfying.
Subscription Management
Command the entire subscription lifecycle with comprehensive control
Plug into any cart, power up your tech stack, and let KIBO take the reins—streamlining subscriptions from start to scale while driving rapid acquisition and unparalleled retention rates.
Equip customer success
Place, modify, and track orders, swap products, update customer info, and more.
Migrate existing subscriptions
Easily migrate existing subscription orders along with historical data, customer profiles, and more.
Simplify checkout and boost sales
Combine subscriptions and one-time purchases in a single transaction.
Reduce churn
Allow customers to pause, skip, add products to, or change the frequency of their subscriptions.
Create new subscription programs
Use any model type (access, replenishment, curation) or billing structure (fixed, tiered, usage).
Unify subscription management
Manage subscriptions with other business functions in one UI for inventory, orders, customers, promotions, products, and more.
A true end-to-end subscription management solution
Proactiv turned to KIBO for a solution that enabled self-service, flexible payment options and custom product bundles.
Revenue growth with less technical debt
With KIBO, Proactiv increased order volume by 50% within 6 months, grew revenue by 117% in the first year and slashed technical debt in half in just 3 years.
Propel growth like Proactiv—50% more orders in just 6 months with KIBO
Proactiv’s Alchemee consolidated technologies across ecommerce, order management, and subscription management solutions for greater efficiency, customer experiences, and sustainable growth.
Nearly 60% of consumers choose product subscriptions for added convenience
Savvy B2C, B2B, and DTC brands grow product subscriptions by offering value, convenience and control.
Source: KIBO Subscription Commerce Study
Elevate Customer Satisfaction
Extend customer care beyond the checkout
Deliver frictionless self-service and outstanding support with our SaaS subscription solution.
- Empower Your Team: Enable customer service teams to swap products, update accounts, and apply discounts—all from a single, intuitive interface.
- Give Customers More Control: Allow them to pause, skip, adjust delivery frequency, or cancel subscriptions effortlessly.
- Accelerate Fulfillment: Reduce delays between payment and delivery to create a better shopping experience
Turn sign-ups into lasting sales with smarter subscriptions
Our customers report:
boost in average order value
growth in order volume within the first 6 months
improvement in conversion rate in the first year
Feature Spotlight
Allow one-time changes to recurring orders—without commitment
Empower customers to adjust their next order without affecting future deliveries.
- Flexibility: Update shipping details or add items to a single order without modifying the subscription.
- Savings: Apply discounts or coupons to one order without altering future billing cycles.
Subscription Management for B2B
Lock in revenue and simplify B2B subscription commerce
Eliminate inefficiency and revenue leakage through seamless subscription experiences.
Automation
Streamline the subscription lifecycle, from quote to cash, with replenishment powered by account-specific pricing
Convenience
Let customers bundle products and services into a single quote
Clarity
Access a holistic view of order history, including fixed, one-time, recurring and usage-based charges
Commerce Leaders Cash In with KIBO’s Subscription Solution
Resources
Stay Ahead of What Comes Next
Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.
Back to resources Guide Legacy OMS Migration Guide: Your Complete Roadmap to KIBO Legacy OMS complexity has a cost. KIBO replaces it with a composable platform that handles order orchestration, real-time inventory, and fulfillment. For many organizations, legacy order management platforms have powered enterprise retail operations for years. But these platforms often carry the weight […]
Back to resources Guide Your Complete Roadmap to Modern Commerce Operations. No Big-Bang Risk Required. HCL Commerce was built for an era when customization was the only path to B2B capability. That era is over. HCL Commerce’s architecture makes every upgrade more expensive and every version change harder to absorb: Layered Java customizations that must […]
Back to resources EPISODE 10 B2B’s AI Leapfrog: Headless, Composable, and the Agentic Commerce Opportunity with Jason Greenwood Read the Transcript About the Guest Jason Greenwood is the founder of Greenwood Consulting, an independent B2B e-commerce consultancy, and host of The Ecommerce Edge podcast — with over 570 episodes and three releases per week. With […]
Back to resources EPISODE 9 Peak Preparedness: How Retailers Win Before Peak Starts with Dylan Telford Read the Transcript About the Guest Dylan Telford, Omnichannel Practice Lead at Summit Advisory Team, brings over 20 years of hands-on retail operations experience to the art of peak season readiness. In this episode, Dylan makes the case that […]
Back to resources The ERP Ceiling 10 Signs Your ERP is Costing Your B2B Commerce Operation And What Order Orchestration Changes Your ERP was built to manage your finances, not orchestrate the complexity of modern B2B commerce. But as order volumes grow, channels multiply, and buyers raise the bar on speed and self-service, the gap […]
Back to resources The B2B Modernization Blueprint Closing the Integration Gaps That Are Bleeding Your Margin For decades, the ERP was the backbone of B2B commerce. It managed financial transactions, enforced compliance, and served as the reliable system of record. It was stable. It was auditable. And for a long time, it was enough. It […]
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