Kibo for B2B
Drive Efficiency, Maximize Customer Satisfaction, and Scale Your Digital Strategy
B2B Customer Experience
Grow Customers Not Transactions
Initiate and negotiate quotes
out-of-the-box and create custom processes using the visual workflow editor
Manage account hierarchies
and assign purchasing roles, user authorizations and spending limits
Create purchase orders
set credit limits and accept all payment forms; allow future invoicing and non-taxable billing
Customize pricing and promotions
at the account level or by product, category, customer segment, and more
Enable site search
by SKU, model numbers for fitment, source codes, related products and other content
Compliment self-service with CSRs
to takeover carts, place orders, assign future inventory to orders or skip a replenishment delivery
Simplify B2B Complexity
Streamlined Data, Reduced Errors
Reduce the number of systems it takes to get the right products to the right buyers at the right price.
In one platform, companies using Kibo’s B2B eCommerce Platform can manage:
- Account self-registration and profile management, order history, quick re-orders and more
- Quotes with custom negotiation workflows, credit terms, and custom discounts
- Master catalogs, custom attributes, storefront merchandising and search tuning
- Unlimited price lists with hierarchies by customer, location or any segment
- Network wide inventory, order orchestration, routing logic, and fulfillment workflows
B2B Quotes
Automate Quote Negotiation
Reduce the time and labor required to generate and approve quotes and create custom approval processes with the visual workflow editor
With Kibo, buyers and sellers can:
- Request, create, and negotiate quotes
- View an account’s historical quote history
- Track quote statuses and set milestone alerts
- Update, copy, email, or delete a quote
Resources
Stay Ahead of What Comes Next
Back to resources B2B Repeat Purchase Readiness Checklist B2B buying is rarely a single transaction – it’s a cycle. Ordering, reordering, automated replenishment. Customers come back only when that cycle works, and they don’t when it doesn’t. Making it work requires more than a good storefront. It takes accurate inventory visibility before buyers commit, bulk […]
Back to resources KIBO Named a Leader: IDC MarketScape: Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for B2B and Manufacturing 2026 Vendor Assessment Download the Report Why We Believe KIBO Was Named a Leader IDC evaluated vendors on two axes: current capabilities and forward-looking strategy. KIBO was placed in the Leaders category. Behind that: a […]
Distributor Order Management Your ERP Can’t Deliver Get real-time availability and accurate order promises, without replacing your ERP. Why Distributors Are Separating Order Management From Their ERP Talk to Sales Table of Contents EXECUTIVE SUMMARY — Read This If Nothing Else Your ERP is doing a job it was never designed for, and the cost […]
Back to resources KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026 KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. Download the Report KIBO Receives the Highest Possible Score in the Vision Criterion When it […]
Back to resources Whitepaper Going Beyond First Party Commerce Building a Scalable Marketplace Fulfillment Ecosystem with KIBO OMS The evolution of digital commerce is rapidly changing how medium- and large-sized retailers operate their Commerce platforms. Traditional first-party commerce models are now expanding to support marketplace ecosystems. Retailers must sell third-party products alongside their own inventory. […]
Your Complimentary Copy The Gartner® Hype Cycle™ for Digital Commerce, 2026 The technologies reshaping commerce, and where they sit on the path to maturity. Access this analyst research report to learn about transformational technology innovations organizations should consider in strategic planning. Understand the capabilities, benefits, business impact, and user recommendations for 27 technologies shaping digital […]
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