Kibo for B2B
Drive Efficiency, Maximize Customer Satisfaction, and Scale Your Digital Strategy
In today’s competitive landscape, distributors of Electrical, Electronic Supply, and HVAC products must do more than keep up—they need to stay ahead. Kibo and PeakActivity combine our deep industry knowledge and cutting-edge eCommerce solutions to help you optimize operations, increase customer loyalty, and unlock new growth.
Our industry experts understand the challenges and demands that B2B distributors face, from complex inventory management to meeting the expectations of tech-savvy customers. Whether you’re looking to improve order processing, enhance customer experiences, or increase your bottom line, our tailored solutions pave the way for growth.
B2B Customer Experience
Grow Customers Not Transactions
B2B customers demand modern experiences that go beyond cart and checkout.
Kibo’s B2B eCommerce solution embraces the complexity that hinders manufacturers, wholesalers, and distributors across product, price, order and inventory management and thoughtfully weaves it into a modern customer experience.
Simplify customer management across multiple sales channels and systems with rich B2B capabilities and flexible modern technology.
Initiate and negotiate quotes
out-of-the-box and create custom processes using the visual workflow editor
Manage account hierarchies
and assign purchasing roles, user authorizations and spending limits
Create purchase orders
set credit limits and accept all payment forms; allow future invoicing and non-taxable billing
Customize pricing and promotions
at the account level or by product, category, customer segment, and more
Enable site search
by SKU, model numbers for fitment, source codes, related products and other content
Compliment self-service with CSRs
to takeover carts, place orders, assign future inventory to orders or skip a replenishment delivery
Simplify B2B Complexity
Streamlined Data, Reduced Errors
Reduce the number of systems it takes to get the right products to the right buyers at the right price.
In one platform, companies using Kibo’s B2B eCommerce Platform can manage:
- Account self-registration and profile management, order history, quick re-orders and more
- Quotes with custom negotiation workflows, credit terms, and custom discounts
- Master catalogs, custom attributes, storefront merchandising and search tuning
- Unlimited price lists with hierarchies by customer, location or any segment
- Network wide inventory, order orchestration, routing logic, and fulfillment workflows
B2B Quotes
Automate Quote Negotiation
Reduce the time and labor required to generate and approve quotes and create custom approval processes with the visual workflow editor
With Kibo, buyers and sellers can:
- Request, create, and negotiate quotes
- View an account’s historical quote history
- Track quote statuses and set milestone alerts
- Update, copy, email, or delete a quote
Resources
Stay Ahead of What Comes Next
Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.
Back to resources Guide Legacy OMS Migration Guide: Your Complete Roadmap to KIBO Legacy OMS complexity has a cost. KIBO replaces it with a composable platform that handles order orchestration, real-time inventory, and fulfillment. For many organizations, legacy order management platforms have powered enterprise retail operations for years. But these platforms often carry the weight […]
Back to resources Guide Your Complete Roadmap to Modern Commerce Operations. No Big-Bang Risk Required. HCL Commerce was built for an era when customization was the only path to B2B capability. That era is over. HCL Commerce’s architecture makes every upgrade more expensive and every version change harder to absorb: Layered Java customizations that must […]
Back to resources EPISODE 10 B2B’s AI Leapfrog: Headless, Composable, and the Agentic Commerce Opportunity with Jason Greenwood Read the Transcript About the Guest Jason Greenwood is the founder of Greenwood Consulting, an independent B2B e-commerce consultancy, and host of The Ecommerce Edge podcast — with over 570 episodes and three releases per week. With […]
Back to resources EPISODE 9 Peak Preparedness: How Retailers Win Before Peak Starts with Dylan Telford Read the Transcript About the Guest Dylan Telford, Omnichannel Practice Lead at Summit Advisory Team, brings over 20 years of hands-on retail operations experience to the art of peak season readiness. In this episode, Dylan makes the case that […]
Back to resources The ERP Ceiling 10 Signs Your ERP is Costing Your B2B Commerce Operation And What Order Orchestration Changes Your ERP was built to manage your finances, not orchestrate the complexity of modern B2B commerce. But as order volumes grow, channels multiply, and buyers raise the bar on speed and self-service, the gap […]
Back to resources The B2B Modernization Blueprint Closing the Integration Gaps That Are Bleeding Your Margin For decades, the ERP was the backbone of B2B commerce. It managed financial transactions, enforced compliance, and served as the reliable system of record. It was stable. It was auditable. And for a long time, it was enough. It […]
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