USE CASES
Level Up Your Order Fulfillment
Experience smarter, faster fulfillment tailored to your needs.
Omnichannel Order Fulfillment
Stay ahead of evolving customer demands with unmatched agility
Enhance fulfillment options with customer models such as BOPIS, Curbside, and Ship-to-Home with add-on gift wrap, assembly, or installation services.
Support various fulfillment models with options such as Ship-to and Ship-from store, Store Transfers, Shipment Consolidations, Dropship, and more.
Track fulfillment performance such as fill rates, speed, and accuracy to fine-tune automated sourcing and routing decisions.
Optimize pick, pack, and ship with out-of-the-box workflows, wave or zone picking, and more, or create custom workflows in the visual BPM.
Automate order fulfillment logic for split shipments, pre-defined substitutions and more with custom business logic.
Enable returns fulfillment and process returns with intuitive workflows customizable by store location, model, and more.
Fulfillment Optimization
Streamline order fulfillment with superior wave picking power
Replace straight order line picking with optimized zone or wave picking to meet SLAs.
- Empowerment: Enable labor at any location to fulfill orders efficiently and consistently
- Coordination: Prioritize picking schedules by labor, store hours, order SLAs, and more
- Reliability: Designate pick zones to maintain inventory accuracy and reduce fill errors
- Accessibility: Connect to the user interface from any device
Intuitive Order Fulfillment Solutions
Fast-track onboarding for new fulfillment locations and programs
Streamline order fulfillment with minimal training and setup through our simple user interface and customizable workflows for any location.
- Control: Designate fulfiller roles and assign access and permissions
- Readiness: Quickly train new or seasonal employees to pick, pack, and ship different order types
- Customization: Tailor the UI by location, store type, inventory location, and more
- Adaptability: Customize fulfiller workflows for new models or to test regional strategies
Ship-to-Home Consolidation
Satisfy conscious consumers with consolidated shipments
Shipment consolidation ensures faster delivery, better pricing, and reduced environmental impact.
- Efficiency: Transfer inventory intelligently from multiple locations to a single hub
- Responsiveness: Optimize the inventory network to better meet customer needs
- Convenience: Reduce all line items to a single shipment
Split Shipment Fulfillment
Speed up multi-node fulfillment with split shipments
Fulfill partial orders, turn inventory, and deliver orders faster.
- Flexibility: Allow customers to split shipments in certain scenarios while setting thresholds
- Control: Manage scenarios such as insufficient inventory or items too large for a single shipment
- Efficiency: Automatically re-assign the unfulfilled part of an order to a new inventory location
- Speed: Automatically create split packing slips upon split shipment designation
Buy Online, Ship to Store
Master SLAs While maximizing profit
Exceed customer expectations and protect margins with inventory sourcing and route order intelligence. With KIBO’s Ship-to-Store for Pick-Up, you can meet SLAs like a BOSS.
Unlock the benefits of BOSS (buy online, ship to store) fulfillment:
Cut fulfillment costs
Consolidate BOSS orders with scheduled replenishment shipments to save on shipping and labor.
Reduce inventory holding risks
Expand product selection for in-store customers and reduce stock-outs or stale inventory to minimize markdowns.
Enhance customer experiences
Offer free shipping with no minimums to improve fulfillment rates and customer satisfaction.
Resources
Stay Ahead of What Comes Next
Back to resources B2B Repeat Purchase Readiness Checklist B2B buying is rarely a single transaction – it’s a cycle. Ordering, reordering, automated replenishment. Customers come back only when that cycle works, and they don’t when it doesn’t. Making it work requires more than a good storefront. It takes accurate inventory visibility before buyers commit, bulk […]
Back to resources KIBO Named a Leader: IDC MarketScape: Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for B2B and Manufacturing 2026 Vendor Assessment Download the Report Why We Believe KIBO Was Named a Leader IDC evaluated vendors on two axes: current capabilities and forward-looking strategy. KIBO was placed in the Leaders category. Behind that: a […]
Distributor Order Management Your ERP Can’t Deliver Get real-time availability and accurate order promises, without replacing your ERP. Why Distributors Are Separating Order Management From Their ERP Talk to Sales Table of Contents EXECUTIVE SUMMARY — Read This If Nothing Else Your ERP is doing a job it was never designed for, and the cost […]
Back to resources KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026 KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. Download the Report KIBO Receives the Highest Possible Score in the Vision Criterion When it […]
Back to resources Whitepaper Going Beyond First Party Commerce Building a Scalable Marketplace Fulfillment Ecosystem with KIBO OMS The evolution of digital commerce is rapidly changing how medium- and large-sized retailers operate their Commerce platforms. Traditional first-party commerce models are now expanding to support marketplace ecosystems. Retailers must sell third-party products alongside their own inventory. […]
Your Complimentary Copy The Gartner® Hype Cycle™ for Digital Commerce, 2026 The technologies reshaping commerce, and where they sit on the path to maturity. Access this analyst research report to learn about transformational technology innovations organizations should consider in strategic planning. Understand the capabilities, benefits, business impact, and user recommendations for 27 technologies shaping digital […]
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