USE CASES
Transform Product Discovery with an AI Search Engine
Deliver intelligent AI search experiences that drive sales, improve product discovery, and boost customer satisfaction.
Native AI Search
Craft simple but powerful AI search experiences
Combine inventory data and search
- Refine searches by product type, fulfillment status, and stock availability.
- Control product visibility based on stock levels and location.
Enable complex product searches
- Search by SKU, model numbers, related products, and more.
- Display relevant content, such as how-to videos alongside results.
Achieve real-time search precision
- Ensure accurate results powered by neural text classification, named entity recognition and semantic search.
Optimize results with AI
- Leverage AI-powered vector search to deliver highly relevant results and improve product discovery.
Manage search campaigns
- Schedule campaigns to highlight the right products at the right time.
Deliver fine-tuned, intuitive search experiences
- Include type-ahead suggestions and synonyms, and index weightings for product fields.
Search Merchandising
Guide shoppers from browse to buy
With searchandising, you can take control of product promotion, optimize results and improve inventory turnover to support product KPIs and business goals.
- Refinement: Fine-tune product, category, or campaign results.
- Influence: Pin, boost, or bury products and campaigns based on ratings, profit margins, product age, popularity, and shopper location.
- Calibration: Adjust index weightings for product descriptions, names, and categories.
- Curation: Redirect searches to “Top 10,” seasonal, and other tailored pages.
- AI Optimization: Use vector search to promote visually or thematically similar products, improving product discovery and cross-selling opportunities.
Smarter search experiences
Discover the speed and precision of vector search
Unlike traditional keyword matching, Vector Search leverages AI and machine learning to understand the meaning behind search queries. This allows your customers to find products based on semantic similarity, resulting in more accurate and intuitive search experiences.
- Semantic Understanding: Find results based on the context and meaning of the search, not just matching keywords.
- Enhanced Relevance: Deliver more accurate and relevant results, improving customer satisfaction and conversion rates.
- Flexible Search Modes: Choose from Standard, Hybrid (combining keyword and vector), or Vector Only search modes to tailor the search experience to your specific needs.
Turn searches into sales
Our customers report:
Inventory Site Search
Bring inventory to life in every search
Infusing inventory data with search results ensures accurate product availability.
- Accuracy: Show only in-stock products to keep shoppers informed and satisfied.
- Speed: Help customers quickly find the products they want.
- Reliability: Reduce over- and under-selling for more dependable order fulfillment.
Customer Spotlight
See how Home Hardware boosts store traffic with smarter site search
With KIBO’s native ecommerce site search engine, Home Hardware:
- Allows customers to filter results by their nearest or preferred store.
- Displays real-time item availability to support in-store pick-up.
Leading B2B and B2C Brands Rely on KIBO’s Native Site Search
Resources
Stay Ahead of What Comes Next
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Back to resources KIBO Named a Leader: IDC MarketScape: Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for B2B and Manufacturing 2026 Vendor Assessment Download the Report Why We Believe KIBO Was Named a Leader IDC evaluated vendors on two axes: current capabilities and forward-looking strategy. KIBO was placed in the Leaders category. Behind that: a […]
Distributor Order Management Your ERP Can’t Deliver Get real-time availability and accurate order promises, without replacing your ERP. Why Distributors Are Separating Order Management From Their ERP Talk to Sales Table of Contents EXECUTIVE SUMMARY — Read This If Nothing Else Your ERP is doing a job it was never designed for, and the cost […]
Back to resources KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026 KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. Download the Report KIBO Receives the Highest Possible Score in the Vision Criterion When it […]
Back to resources Whitepaper Going Beyond First Party Commerce Building a Scalable Marketplace Fulfillment Ecosystem with KIBO OMS The evolution of digital commerce is rapidly changing how medium- and large-sized retailers operate their Commerce platforms. Traditional first-party commerce models are now expanding to support marketplace ecosystems. Retailers must sell third-party products alongside their own inventory. […]
Your Complimentary Copy The Gartner® Hype Cycle™ for Digital Commerce, 2026 The technologies reshaping commerce, and where they sit on the path to maturity. Access this analyst research report to learn about transformational technology innovations organizations should consider in strategic planning. Understand the capabilities, benefits, business impact, and user recommendations for 27 technologies shaping digital […]
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