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USE CASES

Transform Product Discovery with an AI Search Engine

Deliver intelligent AI search experiences that drive sales, improve product discovery, and boost customer satisfaction.

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Native AI Search

Craft simple but powerful AI search experiences

Deliver seamless filtering, relevant results, and enhanced merchandising.

KIBO’s ecommerce search delivers streamlined data management, dynamic merchandising, and intelligent, lightning-fast results—enhanced with AI-powered vector search for greater accuracy and relevance.

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Combine inventory data and search

  • Refine searches by product type, fulfillment status, and stock availability.
  • Control product visibility based on stock levels and location.
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Enable complex product searches

  • Search by SKU, model numbers, related products, and more.
  • Display relevant content, such as how-to videos alongside results.
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Achieve real-time search precision

  • Ensure accurate results powered by neural text classification, named entity recognition and semantic search.
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Optimize results with AI

  • Leverage AI-powered vector search to deliver highly relevant results and improve product discovery.
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Manage search campaigns

  • Schedule campaigns to highlight the right products at the right time.
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Deliver fine-tuned, intuitive search experiences

  • Include type-ahead suggestions and synonyms, and index weightings for product fields.

Search Merchandising

Guide shoppers from browse to buy

With searchandising, you can take control of product promotion, optimize results and improve inventory turnover to support product KPIs and business goals. 

  • Refinement: Fine-tune product, category, or campaign results.
  • Influence: Pin, boost, or bury products and campaigns based on ratings, profit margins, product age, popularity, and shopper location.
  • Calibration: Adjust index weightings for product descriptions, names, and categories.
  • Curation: Redirect searches to “Top 10,” seasonal, and other tailored pages.
  • AI Optimization: Use vector search to promote visually or thematically similar products, improving product discovery and cross-selling opportunities.
Search UI of KIBO platform
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Smarter search experiences

Discover the speed and precision of vector search

Unlike traditional keyword matching, Vector Search leverages AI and machine learning to understand the meaning behind search queries. This allows your customers to find products based on semantic similarity, resulting in more accurate and intuitive search experiences.

  • Semantic Understanding: Find results based on the context and meaning of the search, not just matching keywords.
  • Enhanced Relevance: Deliver more accurate and relevant results, improving customer satisfaction and conversion rates.
  • Flexible Search Modes: Choose from Standard, Hybrid (combining keyword and vector), or Vector Only search modes to tailor the search experience to your specific needs.

Turn searches into sales

Our customers report:

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YoY revenue growth after boosting high-priority products in search.

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revenue growth in 3 years driven by customizable search configurations.

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increase in average items per order through strategic search merchandising.

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 Inventory Site Search

Bring inventory to life in every search

 Infusing inventory data with search results ensures accurate product availability.

  • Accuracy: Show only in-stock products to keep shoppers informed and satisfied.
  • Speed: Help customers quickly find the products they want.
  • Reliability: Reduce over- and under-selling for more dependable order fulfillment.

Customer Spotlight

See how Home Hardware boosts store traffic with smarter site search

With KIBO’s native ecommerce site search engine, Home Hardware:

  • Allows customers to filter results by their nearest or preferred store.
  • Displays real-time item availability to support in-store pick-up.
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Leading B2B and B2C Brands Rely on KIBO’s Native Site Search

Resources

Stay Ahead of What Comes Next

Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.

Legacy OMS Migration Guide: Your Complete Roadmap to KIBO

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HCL Commerce Migration Guide: Your Complete Roadmap to KIBO

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B2B’s AI Leapfrog: Headless, Composable, and the Agentic Commerce Opportunity

Back to resources EPISODE 10 B2B’s AI Leapfrog: Headless, Composable, and the Agentic Commerce Opportunity with Jason Greenwood Read the Transcript About the Guest Jason Greenwood is the founder of Greenwood Consulting, an independent B2B e-commerce consultancy, and host of The Ecommerce Edge podcast — with over 570 episodes and three releases per week. With […]

Peak Preparedness: How Retailers Win Before Peak Starts Intro Text: with Dylan Telford

Back to resources EPISODE 9 Peak Preparedness: How Retailers Win Before Peak Starts with Dylan Telford Read the Transcript About the Guest Dylan Telford, Omnichannel Practice Lead at Summit Advisory Team, brings over 20 years of hands-on retail operations experience to the art of peak season readiness. In this episode, Dylan makes the case that […]

10 Signs Your ERP is Costing Your B2B Commerce Operation

Back to resources The ERP Ceiling 10 Signs Your ERP is Costing Your B2B Commerce Operation And What Order Orchestration Changes Your ERP was built to manage your finances, not orchestrate the complexity of modern B2B commerce. But as order volumes grow, channels multiply, and buyers raise the bar on speed and self-service, the gap […]

KIBO B2B Modernization Blueprint

Back to resources The B2B Modernization Blueprint Closing the Integration Gaps That Are Bleeding Your Margin For decades, the ERP was the backbone of B2B commerce. It managed financial transactions, enforced compliance, and served as the reliable system of record. It was stable. It was auditable. And for a long time, it was enough. It […]

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