KIBO Order Management
Modernize Your Order Management for Seamless Omnichannel Success
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Unleash the full potential of your order data
Connect channels, say goodbye to silos, and scale with confidence.
Eliminate order management barriers that slow your growth.
With KIBO’s order management system, deliver seamless omnichannel experiences while optimizing efficiency, reducing costs, and simplifying operations.
Transform your business with measurable results:
Power your business with a composable OMS
KIBO’s fully composable OMS allows you to build an enterprise order management system suited to your unique business needs, enabling:
- Gain real-time, actionable data
- Enhance order visibility across channels
- Deliver superior customer experiences
Reap the benefits of KIBO’s MACH-certified OMS
Optimize your operations
Optimize order fulfillment and inventory management with intelligent order routing that automatically sources inventory from the best location.
Streamline and customize
Streamline order fulfillment with a user-friendly interface that facilitates order processing; including shipping, substitutions, and customizable workflows.
Tap into your team’s potential
Empower your customer service reps with a dedicated interface to efficiently manage orders, returns, and exceptions.
Future-proof your commerce operations
When you start with KIBO OMS, you’re laying a solid foundation for commerce growth of your commerce operations. KIBO’s composable commerce platform lets you expand seamlessly—add our ecommerce module at a fraction of the integration and implementation costs compared to other vendors.
Lynn Langenfeld
Scale your ecommerce operations at your own pace—adopt the capabilities you need, when you need them, without unnecessary complexity.
- Gain network-wide inventory visibility, and launch fulfillment programs like dropship or BOPIS.
- Fine-tune your order routing to balance customer demands with operational efficiency.
- Confidently allocate future stock and in-transit inventory when ready.
KIBO’s OMS gives you unparalleled insight into your operations in real-time; so you can make smarter sales decisions.
With KIBO, you can:
- Make faster, data-driven decisions to reduce risks and enhance customer satisfaction.
- Maintain optimal stock levels and adapt instantly to demand fluctuations.
Give sales and service teams real-time access to in-transit and future inventory for smarter allocation.
- Set smart sourcing priorities across your entire network.
- Reduce costs with automated order sourcing and order-splitting.
- Accelerate order fulfillment cycles by routing orders based on inventory, location, or custom business rules.
With KIBO, your service team can:
- Access complete customer profiles, orders, and shipping details—no CRM required.
- Quickly check inventory, place orders, process returns, and manage appeasements.
- Maintain full control over data visibility, user permissions, and order modifications—all from one centralized dashboard.
- Track and segment key metrics like revenue, inventory, orders, shipping costs, and product performance—all in one place.
- Set up real-time alerts for critical thresholds, such as low stock levels, to stay ahead of demand
- Integrate with your existing BI tools, import/export data with ease, and customize reports to fit your business needs.
- Deploy 65% faster than a multi-vendor approach.
- Cut technical debt by 50% with platform consolidation.
- Save 42% on deployment costs compared to fragmented solutions.
- Reduce system integrations by 50-70%, streamlining your tech stack.
Danny Valentino
With KIBO, composability comes first. Implement only what you need, when you need it—without hidden costs or unnecessary complexity. KIBO seamlessly integrates with Shopify, commercetools, BigCommerce, Salesforce Commerce Cloud, Adobe Commerce, VTEX, and more.
Dev center
Find the right OMS package for your business
KIBO offers three flexible Order Management packages, designed to scale with your needs.
Choose from pre-packaged modules, full solutions, or the complete platform.
Implement all at once or phase it in—your choice, your timeline.
Enjoy transparent, recurring annual pricing based on order lines.
Get started quickly with flexible purchase and deployment options.
Order Management Packages:
Starter
- Foundational Package to Get Started:
- Inventory management
- Order processing
- Fulfillment
- Carrier integration
- Payments processing
- Customer service capabilities
Essentials
- Starter Package, plus:
- Order Routing service
- Fulfiller UI
Advanced
All Essentials features, plus catalog management, pricing, promotions, subscriptions, and drop shipping.
- Essentials Package, plus:
- Catalog management
- Price lists management
- Promotion/Discount management
- Subscription management
- Drop ship