Seamlessly integrate complex backend data with frontend systems for your omnichannel, multi-brand, and global operations.
KIBO Order Management
Kibo Order Management Now on Shopify App Store
Delighting your customers doesn’t stop at checkout.
Kibo Order Management app for Shopify automates order routing, fulfillment, and servicing for a smooth post-purchase customer experience and improved operations.
With the app, products and orders automatically flow from your storefront into Kibo. The integration helps brands implement a turn-key intelligent routing solution in weeks, not months.
Key Benefits:
- Reduced implementation time
- Lower total cost of ownership
- Automatic syncing and ingesting without exporting fees
Why Shopify Users Leverage a Dedicated OMS
While Shopify offers various features for managing online stores, some companies find themselves navigating order processing and fulfillment complexities that go beyond the platform’s capabilities. This is where a dedicated OMS steps in, so you can focus more on delivering better customer experiences.
| With Kibo | Without Kibo | |
| For businesses with complex order processing... |
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Basic order processing functionalities |
| For businesses with multiple warehouses, store locations, etc... |
|
Siloed and delayed inventory data |
| For businesses that want to reduce fulfillment costs while delivering better post-purchase experiences... |
|
Slow to adapt due to costly and timely customizations |
| For growing and expanding businesses... |
|
Inability to scale or expand into new markets and channels |
| For businesses what want more insight into customers and sales... |
|
Lack of holistic insights into orders, sales, and customers |
| For businesses with requirements that go beyond out-of-the-box functionality... |
|
Manual processes and lack of system integrations |
| For businesses that want to implement or scale omnichannel operations... |
|
Minimal fulfillment options and manual workflows |
Why Kibo
Enhanced omnichannel customer experiences
One app for omnichannel fulfillment & customer service
Say goodbye to piecing together multiple apps for poor customer experiences. Kibo streamlines order routing, fulfillment, and customer service all in one place.
Implement in weeks, not months
Speak with a commerce expert about the Kibo Order Management Shopify App.
Marco Nobert
Kibo Order Management Capabilities
Order Orchestration & Routing
Manage the distribution network across all nodes in one place and orchestrate sourcing & routing with pre-defined, complex logic.
Call Center & Customer Service
View and edit customer account and order data, track lifetime AOV and more to drive customer satisfaction from a single system.
Flexible Fulfillment Options
Use Kibo fulfillment workflows like BOPIS with your commerce checkout.
Real-Time Inventory Visibility
Display real-time order and fulfillment data on the storefront for transparent customer experiences.
Data Synchronization
Leverage pre-built integrations with bi-directional data synchronization so data is always up-to-date.
Infusing Inventory Data with Search
Enable streamlined data management, dynamic merchandising, and lightning-fast intelligent search results.
Unmatched Extensibility
Choose from a vast network of 200+ pre-built integrations.
Build Faster with Comprehensive API Coverage
- Accelerate your commerce technology strategy with full API coverage.
- Access a full set of SDKs in various languages to accelerate extensions.
- Explore pre-built applications through Kibo Marketplaces.
Launch Quicker with Pre-Built Integrations
- Choose from a vast network of 500+ pre-built integrations.
- Easily integrate with all your commerce solutions, including CRM, payment, PIM, ERP, 3PLs, fraud, and more.
Capture Insights with Rich Analytics
- Track and categorize data, including revenue, inventory, orders, and more.
- Create instant alerts for specific thresholds, such as low stock levels, to update order routing.
- Connect with BI tools, import/export data, and customize reports.