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On-demand Webinar

AI-Powered Retail Insights from Total Wine & More and Perficient

Register for the Webinar

WEBINAR

Premier date: October 21, 2025

Time: 11 AM ET

A panel on how leading retailers are using Agentic AI to transform customer experience.

Most retailers are talking about AI, but only a few are actually using it to gain a competitive advantage. How are top brands like Total Wine & More and Perficient moving beyond basic chatbots to create intelligent, autonomous customer experiences that drive loyalty and sales?

Join us for a candid discussion with leaders from Total Wine & More and Perficient as they share their real-world experiences and successes with Agentic AI. Moderated by Perficient, this exclusive panel will go deep into how AI agents are transforming retail from the inside out.

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  • The next level of AI: Understand what makes Agentic AI different from traditional AI and why it is the key to building proactive, autonomous commerce experiences.
  • Proven strategies from top brands: Hear directly from leaders at Total Wine & More and Perficient on how they are using AI to improve customer experiences and operational efficiency.
  • Actionable steps for your business: Get a clear roadmap for implementing Agentic AI, from preparing your data to fostering cross-functional collaboration.
  • The power of a unified platform: Discover how KIBO Commerce enables these intelligent experiences and how it can help you build a smarter, more responsive retail operation.
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What You'll Learn:

Zach Zalowitz Principal Perficient

Zach Zalowitz
Principal, Order Management & Product Information Management
Perficient

Matt Vorcheimer - VP, Product Development, Total Wine & More

Matt Vorcheimer
Vice President, Product Management
Total Wine & More

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Tom Kooser
Chief Technology Officer
Total Wine & More

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Ty Sweet
Director of Technical Marketing
KIBO

Speakers

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