On-demand Webinar

Inside AI-Powered Retail: Insights from Total Wine & More and Perficient

Most retailers are talking about AI, but only a few are actually using it to gain a competitive advantage. How are top brands like Total Wine & More moving beyond basic chatbots to create intelligent, autonomous customer experiences that drive loyalty and sales?

Register for the Webinar

WEBINAR

Inside AI-Powered Retail: Insights from Total Wine & More and Perficient

Premier date: October 21, 2025

Time: 11 AM ET

A panel on how leading retailers are using Agentic AI to transform customer experience.

Most retailers are talking about AI, but only a few are actually using it to gain a competitive advantage. How are top brands like Total Wine & More and Perficient moving beyond basic chatbots to create intelligent, autonomous customer experiences that drive loyalty and sales?

Join us for a candid discussion with leaders from Total Wine & More and Perficient as they share their real-world experiences and successes with Agentic AI. Moderated by Perficient, this exclusive panel will go deep into how AI agents are transforming retail from the inside out.

Register for the Webinar

  • The next level of AI: Understand what makes Agentic AI different from traditional AI and why it is the key to building proactive, autonomous commerce experiences.
  • Proven strategies from top brands: Hear directly from leaders at Total Wine & More and Perficient on how they are using AI to improve customer experiences and operational efficiency.
  • Actionable steps for your business: Get a clear roadmap for implementing Agentic AI, from preparing your data to fostering cross-functional collaboration.
  • The power of a unified platform: Discover how KIBO Commerce enables these intelligent experiences and how it can help you build a smarter, more responsive retail operation.

What You'll Learn:

Zach Zalowitz
Principal, Order Management & Product Information Management
Perficient

Matt Vorcheimer
Vice President, Product Management
Total Wine & More

Tom's Picture

Tom Kooser
Chief Technology Officer
Total Wine & More

Ty Sweet Headshot

Ty Sweet
Director of Technical Marketing
KIBO

Speakers

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