WEBINAR
Premier date: October 21, 2025
Time: 11 AM ET
A panel on how leading retailers are using Agentic AI to transform customer experience.
Most retailers are talking about AI, but only a few are actually using it to gain a competitive advantage. How are top brands like Total Wine & More and Perficient moving beyond basic chatbots to create intelligent, autonomous customer experiences that drive loyalty and sales?
Join us for a candid discussion with leaders from Total Wine & More and Perficient as they share their real-world experiences and successes with Agentic AI. Moderated by Perficient, this exclusive panel will go deep into how AI agents are transforming retail from the inside out.
- The next level of AI: Understand what makes Agentic AI different from traditional AI and why it is the key to building proactive, autonomous commerce experiences.
- Proven strategies from top brands: Hear directly from leaders at Total Wine & More and Perficient on how they are using AI to improve customer experiences and operational efficiency.
- Actionable steps for your business: Get a clear roadmap for implementing Agentic AI, from preparing your data to fostering cross-functional collaboration.
- The power of a unified platform: Discover how KIBO Commerce enables these intelligent experiences and how it can help you build a smarter, more responsive retail operation.
What You'll Learn:
Zach Zalowitz
Principal, Order Management & Product Information Management
Perficient
Matt Vorcheimer
Vice President, Product Management
Total Wine & More
Tom Kooser
Chief Technology Officer
Total Wine & More
Ty Sweet
Director of Technical Marketing
KIBO