KIBO Webinar
Silos to Synergy: Unlocking Agility with Connected POS + OMS
Retailers today are asking the big question: Do we go all-in with a single system, or build a best-in-breed tech stack?
In this exclusive webinar, Craig Hewitt, Chief Operating Officer at The Paper Store, breaks down the decision his team faced, and how the approach they chose helped the iconic retailer unify their POS, OMS, CRM, and loyalty systems.
With over 100 stores and 60+ years in business, The Paper Store needed to scale fast, stay agile, and avoid the disruption of a full rip-and-replace. Now, Craig is sharing how they modernized, and what he wishes more retailers knew.
Key Takeaways:
- How Craig’s team evaluated the trade-offs of single vs best-in-class systems.
- Why modular architecture enabled faster innovation and lower risk.
- How to integrate across your tech stack without losing speed or flexibility.
- What retailers should prioritize now to remain future-ready and customer-first.
Speakers:
Craig Hewitt
Chief Operating Officer
The Paper Store
Ram Venkataraman
Chief Executive Officer
KIBO
Joe Corbin
President and Chief Executive Officer
Jumpmind
Register Now to Watch On Demand
