How ZWILLING Elevates their Direct to Consumer Experience in All Channels with a Central Global Order Management System
Discover how ZWILLING shifted from manufacturing to a direct-to-consumer powerhouse across all channels.
Ready to revolutionize your direct-to-consumer (DTC) strategy? ZWILLING, a renowned manufacturing giant, shares their incredible journey and the pivotal role of centralized order management in their successful DTC evolution.
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Kolja Ferda
Global Head of Digital Infrastructure and Technology Digital Services at Zwilling
From Manufacturer to DTC Leader: The ZWILLING Story
Join us for an insightful on-demand webinar with Kolja Ferda from ZWILLING, a company that has successfully navigated the complex transition from a traditional manufacturing focus to a thriving direct-to-consumer model.
In this presentation, Kolja details the significant challenges ZWILLING encountered during this transformative shift. More importantly, you’ll learn how cutting-edge order management technology became the cornerstone of their success, enabling them to deliver a seamless and elevated customer experience across every channel.
What you’ll learn from this essential session:
- Understand the complexities of transitioning from a B2B or traditional manufacturing model to a direct-to-consumer approach.
- Discover the critical role a central global order management system plays in unifying channels and optimizing customer journeys.
- Gain actionable insights into overcoming common DTC challenges, such as inventory visibility, order fulfillment, and customer service.
- Learn best practices directly from ZWILLING’s experience in scaling their DTC operations and enhancing customer satisfaction.
Don’t miss this opportunity to learn from a real-world transformation. Watch this webinar now to unlock the secrets behind ZWILLING’s DTC success.
