USE CASES
Wow Your Customers Wherever They Shop—with Omnichannel Pricing and Promotions
KIBO gives you the control to drive conversions and cultivate customer loyalty across channels and touch-points.
Break down silos and bring all your pricing & promotions operations under the same umbrella
KIBO is a truly omnichannel engine that centralizes your most critical sales and marketing data and systems.
KIBO’s omnichannel pricing and promotions solution enables your business to do more with less, granting access to call centers, stores, and more to provide your customers with consistent pricing and promotional experiences whenever and wherever they choose to connect.
Manage pricing and promotions for any channel, brand, geography, or segment in a single system.
Unlock unlimited price lists and complex pricing hierarchies for individual accounts and customer segments.
Create complex promotions, customize threshold messages, and automate large coupon set generation in minutes.
Govern detailed discount rules like stacking and manage thousands of live discounts without developer assistance.
Merchandise offer campaigns through sale category pages or bundled products and schedule recurring promo events.
Integrate key systems seamlessly like loyalty CRM, PIM, POS, specialty pricing tools, ERPs, and more.
OMNICHANNEL PRICING
Simplify complex omnichannel pricing at scale
Standardize, aggregate, and activate billions of unique price records in real time and across channels. Do all that, and more, with KIBO’s omnichannel pricing engine
- Manage Complex Pricing Structures: Support multiple pricing models tailored to different customer segments, regions, or promotions.
- Customize Pricing Variables: Adjust prices based on factors like volume, customer type, or time-sensitive promotions.
- Prioritize with Hierarchies: Define pricing rules to ensure the right price is applied at the right time.
- Enhance Storefront Merchandising: Display strategic pricing that drives conversions and maximizes revenue.
With over 5,000 stores worldwide — the majority of which are independently owned and operated by local entrepreneurs — ACE Hardware needed a simple, streamlined solution to implement and oversee localized pricing and promotional strategies.
With KIBO, “The Helpful Hardware Place” found its omnichannel solution.
OMNICHANNEL OFFER MANAGEMENT
Deliver on promotions & offers across all channels
Build customer loyalty through consistent cross-channel promotions.
- Extend Offers Across Channels: Apply online and offline promotions to store and call center orders.
- Control Offer Eligibility: Configure order routing logic to determine when and where promotions apply.
- Manage Inventory for Live Promotions: Allocate and track stock in real-time to prevent overselling.
- Enable Cross-Channel Credits: Issue customer credits redeemable across any sales channel.
Deliver Intelligent Offers at Scale
Use precise, granular controls to craft tailored promotions that drive conversions and foster customer loyalty.
- Customize Rewards & Offers: Create unique promotions for unlimited audience segments.
- Fine-Tune Offer Criteria: Adjust promotions based on product, payment type, cart value, and more.
- Enhance Promotional Messaging: Optimize discount thresholds to maximize engagement.
- Boost Discoverability: Create searchable promotions and dedicated sale category pages.
Brandon Finch
Tim Lavinder
Empower your team to manage discounts & promotions—no IT required
Easily configure and control complex offer rules without relying on developers.
- Set Discount Priorities: Define rules to manage stacking and offer applications.
- Customize Offer Conditions: Configure minimum spend amounts and other eligibility criteria.
- Apply Targeted Discounts: Exclude or apply promotions to specific products, price lists, or categories.
- Control Sale Item Discounts: Decide how discounts interact with already reduced pricing.
Multi-Brand & Business Model Pricing
Simplify & optimize multi-site pricing with ease
Leverage KIBO’s omnichannel pricing and promotions engine to drive sales across multiple brands, sites, and business models.
- Unify B2B & B2C Pricing Management: Control all pricing and promotions from a single, intuitive interface.
- Support Flexible Pricing Structures: Maintain tiered, variable, fixed, and custom price lists.
- Scale Promotions Across Channels: Launch campaigns that apply to multiple brands, sites, and customer segments.
- Granular Discount Control: Adjust and manage discount rules by segment, channel, location, and region.
Leading Businesses Rely on Kibo
Resources
Stay Ahead of What Comes Next
Back to resources B2B Repeat Purchase Readiness Checklist B2B buying is rarely a single transaction – it’s a cycle. Ordering, reordering, automated replenishment. Customers come back only when that cycle works, and they don’t when it doesn’t. Making it work requires more than a good storefront. It takes accurate inventory visibility before buyers commit, bulk […]
Back to resources KIBO Named a Leader: IDC MarketScape: Worldwide AI-Enabled Order Orchestration and Fulfillment Applications for B2B and Manufacturing 2026 Vendor Assessment Download the Report Why We Believe KIBO Was Named a Leader IDC evaluated vendors on two axes: current capabilities and forward-looking strategy. KIBO was placed in the Leaders category. Behind that: a […]
Distributor Order Management Your ERP Can’t Deliver Get real-time availability and accurate order promises, without replacing your ERP. Why Distributors Are Separating Order Management From Their ERP Talk to Sales Table of Contents EXECUTIVE SUMMARY — Read This If Nothing Else Your ERP is doing a job it was never designed for, and the cost […]
Back to resources KIBO Named a Leader in The Forrester Wave™: Commerce Solutions, Q3 2026 KIBO is the only Leader in the Commerce Solutions Wave to also be named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025. Download the Report KIBO Receives the Highest Possible Score in the Vision Criterion When it […]
Back to resources Whitepaper Going Beyond First Party Commerce Building a Scalable Marketplace Fulfillment Ecosystem with KIBO OMS The evolution of digital commerce is rapidly changing how medium- and large-sized retailers operate their Commerce platforms. Traditional first-party commerce models are now expanding to support marketplace ecosystems. Retailers must sell third-party products alongside their own inventory. […]
Your Complimentary Copy The Gartner® Hype Cycle™ for Digital Commerce, 2026 The technologies reshaping commerce, and where they sit on the path to maturity. Access this analyst research report to learn about transformational technology innovations organizations should consider in strategic planning. Understand the capabilities, benefits, business impact, and user recommendations for 27 technologies shaping digital […]
Contact Us
How can we help? We look forward to hearing from you.