USE CASES

Wow Your Customers Wherever They Shop—with Omnichannel Pricing and Promotions

KIBO gives you the control to drive conversions and cultivate customer loyalty across channels and touch-points.

Break down silos and bring all your pricing & promotions operations under the same umbrella

KIBO is a truly omnichannel engine that centralizes your most critical sales and marketing data and systems.

KIBO’s omnichannel pricing and promotions solution enables your business to do more with less, granting access to call centers, stores, and more to provide your customers with consistent pricing and promotional experiences whenever and wherever they choose to connect.

Manage pricing and promotions for any channel, brand, geography, or segment in a single system.

Unlock unlimited price lists and complex pricing hierarchies for individual accounts and customer segments.

Create complex promotions, customize threshold messages, and automate large coupon set generation in minutes.

Govern detailed discount rules like stacking and manage thousands of live discounts without developer assistance.

Merchandise offer campaigns through sale category pages or bundled products and schedule recurring promo events.

Integrate key systems seamlessly like loyalty CRM, PIM, POS, specialty pricing tools, ERPs, and more.

OMNICHANNEL PRICING

Simplify complex omnichannel pricing at scale

Standardize, aggregate, and activate billions of unique price records in real time and across channels. Do all that, and more, with KIBO’s omnichannel pricing engine

Manage Complex Pricing Structures: Support multiple pricing models tailored to different customer segments, regions, or promotions.
Customize Pricing Variables: Adjust prices based on factors like volume, customer type, or time-sensitive promotions.
Prioritize with Hierarchies: Define pricing rules to ensure the right price is applied at the right time.
Enhance Storefront Merchandising: Display strategic pricing that drives conversions and maximizes revenue.

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Learn How Ace Hardware brought localized pricing to 5,000+ stores

With over 5,000 stores worldwide — the majority of which are independently owned and operated by local entrepreneurs — ACE Hardware needed a simple, streamlined solution to implement and oversee localized pricing and promotional strategies.

With KIBO, “The Helpful Hardware Place” found its omnichannel solution.

OMNICHANNEL OFFER MANAGEMENT

Deliver on promotions & offers across all channels

Build customer loyalty through consistent cross-channel promotions.

Extend Offers Across Channels: Apply online and offline promotions to store and call center orders.
Control Offer Eligibility: Configure order routing logic to determine when and where promotions apply.
Manage Inventory for Live Promotions: Allocate and track stock in real-time to prevent overselling.
Enable Cross-Channel Credits: Issue customer credits redeemable across any sales channel.

Deliver Intelligent Offers at Scale

Use precise, granular controls to craft tailored promotions that drive conversions and foster customer loyalty.

Customize Rewards & Offers: Create unique promotions for unlimited audience segments.
Fine-Tune Offer Criteria: Adjust promotions based on product, payment type, cart value, and more.
Enhance Promotional Messaging: Optimize discount thresholds to maximize engagement.
Boost Discoverability: Create searchable promotions and dedicated sale category pages.

Brandon Finch

VP, Global eBusiness, Jelly Belly

We were a very early adopter. We didn’t know much about it, but it had all the flexibility that we needed, which is what we still love about KIBO.

As a B2B Distributor, we needed a good solution to manage our complex pricing model that worked with our new P21 implementation, and we found that with Kibo. Other solutions we looked at only offered one way to do this, with a live API call back into the ERP. If we wanted to take our ERP down for maintenance, we wouldn’t get a price, and that was a big risk.

Tim Lavinder

Director of Digital Strategy, Coastal Construction

Empower your team to manage discounts & promotions—no IT required

Easily configure and control complex offer rules without relying on developers.

Set Discount Priorities: Define rules to manage stacking and offer applications.
Customize Offer Conditions: Configure minimum spend amounts and other eligibility criteria.
Apply Targeted Discounts: Exclude or apply promotions to specific products, price lists, or categories.
Control Sale Item Discounts: Decide how discounts interact with already reduced pricing.

Multi-Brand & Business Model Pricing

Simplify & optimize multi-site pricing with ease

Leverage KIBO’s omnichannel pricing and promotions engine to drive sales across multiple brands, sites, and business models.

Unify B2B & B2C Pricing Management: Control all pricing and promotions from a single, intuitive interface.
Support Flexible Pricing Structures: Maintain tiered, variable, fixed, and custom price lists.
Scale Promotions Across Channels: Launch campaigns that apply to multiple brands, sites, and customer segments.
Granular Discount Control: Adjust and manage discount rules by segment, channel, location, and region.

Leading Businesses Rely on Kibo

Resources

Stay Ahead of What Comes Next

Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.

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