eCommerce PersonalizationCertona Personalization Software

Reimagine personalization with the pioneer in real-time, AI-driven individualization. Our patented personalization technology increases customer engagement & drives sales.

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Personalization SoftwareAI-Driven Sales

The #1 Ranked eCommerce Personalization Provider

Whether you’re focused on digital commerce, marketing, or omnichannel experiences, our robust solutions will help you drive loyalty, conversion, and revenue by connecting CRM and local store data so you can create impactful one-to-one interactions with your customers wherever they are. Our powerful platform is agnostic, and our superior customer service has made Certona Personalization an industry leader for more than 11 consecutive years.

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Certona Delivers Advanced Personalization Software to Drive Real Results

More powerful and sophisticated than other, out-of-the-box personalization solutions, Certona Personalization harnesses patented AI-powered technology to create impactful one-to-one interactions with your customers wherever they are.

“Personalization has driven increased on-site engagement, increased time on site, increased conversions, and conversion value.”
— SVP of Marketing & eCommerce, Lamps Plus
“We trust Certona with this very short amount of time we have to make a difference in customers' lives.”
— eBags

omnichannel personalization

Smarter, more advanced omnichannel personalization solutions that drive real results


Increase average order value with predictive type-ahead suggestions and personalized visual search recommendations


Lift in email click-through rate with personalized recommendations


Reduction in paid search landing page bounce rate

Discovery. Recommendations. Content.Total Personalization

The Only All-in-One Personalization Solution

Part of a unified commerce platformCertona Personalization

Tailored Experiences at Every Touchpoint

Certona Personalization is part of, and fully integrated with, the Kibo Unified Commerce Cloud Platform, which includes eCommerce, Order Management, and Mobile Point of Service solutions. This unified platform gives you a 360 view of your customers and your business, while supporting of digital commerce strategies: Multi-Site, B2C and B2B, Headless Commerce, Unified, Omnichannel, clienteling, and more.

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More than 1,000 Brands Innovate with Kibo