Smarter, more advanced omnichannel personalization solutions to drive real results

Up to

+74%

Lift in Conversion

Up to

+43%

Improvement in Consumer Engagement

Up to

+25% 

Increase in Average Order Values (AOV)

Kibo's combines predictive machine learning, a layered algorithm framework, and the Customer Experience Profile (CXP) to deliver better personalization.

Personalization Engine

Creating seamless, individualized experiences has never been easier with Kibo’s omnichannel personalization software powered by predictive machine learning, patented algorithms, and unique approach to data science.

  • Collect real-time data across online browsing behaviors, cross-channel purchases, inferred preferences, and customer segments to create individualized Customer Experience Profiles (CXP)
  • Unique composite framework layers high-performance personalization algorithms against the CXP to detect even the most discrete patterns – even for first time shoppers
  • Self-learning capabilities improve performance to deliver higher engagement and conversion rates – delivering up to 30% better results than competitive alternatives 

eCommerce Personalization

Drive customer engagement by empowering business users to personalize every facet of your eCommerce website.

  • Push personalized content on your homepage or product detail pages
  • Automate targeted product recommendations in category pages
  • Create engaging landing pages that drive conversion
  • Optimize shopping cart promotions based on real-time consumer behavior
Personalize every facet of your site from the homepage to the shopping cart.
Kibo recommendations outperform the competition with up to 30% higher conversion rates

Omnichannel Recommendations

Deliver frictionless and personal product recommendations across all channels by engaging consumers throughout the entire buying journey.

  • Personalize mobile apps & sites
  • Deliver recommendations based on cross-device preferences & behavior
  • Allow shoppers to pick up where they left off on another device or browser
  • Personalize marketing emails in real-time
  • Arm in-store sales associates or call center representatives with product recommendations to personalize each customer interaction

Advanced Merchandising. Simplified.

Kibo’s personalization software couples intuitive self-service merchandising with powerful machine learning to empower business users to blend art and science to drive real-time personalized content.

  • Engage customers by leveraging proven techniques like boost & bury, pinning, blacklisting, and flexible filter expressions to create individualized recommendations or promotions
  • Optimize conversion rates with data-driven merchandising decisions through self-service A/B testing
  • Launch prepackaged optimization strategies like top sellers, ensembles, real-time trending, or buy-it-again in just a few clicks without having to decipher code
Self-service merchandising coupled with powerful machine learning drives real-time personalized content.
Product discovery made easy with personalized content, product recommendations, and optimized site navigation tailored to each individual shopper.

Product Discovery

Enhance your customer’s ability to discover products through personalized content, product recommendations, and optimized site navigation tailored to each individual shopper.

  • Optimize product discovery by exposing the most relevant product at the right time
  • Shorten the path to purchase by utilizing automated engagement behavior and click-thru rate algorithms to surface engaging content
  • Enhance the relevancy of personalized product recommendations with search term-based and intent-based strategies  

Personalized Email

Improve conversion rates by delivering engaging, personalized content and product recommendations in your email campaigns.

  • Re-engage customers with on-open recommendations that are individualized to each customer  
  • Increase clicks and engagement with personalized email promotions
  • Take advantage of inferred customer preferences from recent browsing behavior to drive personalized retargeting emails that convert
Increase clicks & conversions with personalized email.

The personalization strategy has increased online sales by 8-10% in a year.

Zoro

800+ INNOVATIVE BRANDS TRUST KIBO

Experience the Kibo Difference

Kibo empowers retailers and branded manufacturers to achieve optimal performance of B2C and B2B commerce through unified consumer experiences. With over 40 years of innovations, Kibo provides a complete omnichannel commerce platform by leveraging cloud technologies, individualized buying experiences, and true enterprise scale. Kibo enables you to reach higher peaks of sales and consumer loyalty. No matter the challenge, Kibo powers your success.

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Angela FausonePersonalization Software