Kibo for B2B
Drive Efficiency, Maximize Customer Satisfaction, and Scale Your Digital Strategy
In today’s competitive landscape, distributors of Electrical, Electronic Supply, and HVAC products must do more than keep up—they need to stay ahead. Kibo and PeakActivity combine our deep industry knowledge and cutting-edge eCommerce solutions to help you optimize operations, increase customer loyalty, and unlock new growth.
Our industry experts understand the challenges and demands that B2B distributors face, from complex inventory management to meeting the expectations of tech-savvy customers. Whether you’re looking to improve order processing, enhance customer experiences, or increase your bottom line, our tailored solutions pave the way for growth.
B2B Customer Experience
Grow Customers Not Transactions
B2B customers demand modern experiences that go beyond cart and checkout.
Kibo’s B2B eCommerce solution embraces the complexity that hinders manufacturers, wholesalers, and distributors across product, price, order and inventory management and thoughtfully weaves it into a modern customer experience.
Simplify customer management across multiple sales channels and systems with rich B2B capabilities and flexible modern technology.
Initiate and negotiate quotes
out-of-the-box and create custom processes using the visual workflow editor
Manage account hierarchies
and assign purchasing roles, user authorizations and spending limits
Create purchase orders
set credit limits and accept all payment forms; allow future invoicing and non-taxable billing
Customize pricing and promotions
at the account level or by product, category, customer segment, and more
Enable site search
by SKU, model numbers for fitment, source codes, related products and other content
Compliment self-service with CSRs
to takeover carts, place orders, assign future inventory to orders or skip a replenishment delivery
Simplify B2B Complexity
Streamlined Data, Reduced Errors
Reduce the number of systems it takes to get the right products to the right buyers at the right price.
In one platform, companies using Kibo’s B2B eCommerce Platform can manage:
- Account self-registration and profile management, order history, quick re-orders and more
- Quotes with custom negotiation workflows, credit terms, and custom discounts
- Master catalogs, custom attributes, storefront merchandising and search tuning
- Unlimited price lists with hierarchies by customer, location or any segment
- Network wide inventory, order orchestration, routing logic, and fulfillment workflows
B2B Quotes
Automate Quote Negotiation
Reduce the time and labor required to generate and approve quotes and create custom approval processes with the visual workflow editor
With Kibo, buyers and sellers can:
- Request, create, and negotiate quotes
- View an account’s historical quote history
- Track quote statuses and set milestone alerts
- Update, copy, email, or delete a quote
Resources
Stay Ahead of What Comes Next
Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.
Back to resources OMS Buyer’s Guide Part 2 Essential Order Management Capabilities for Growth & Agility Discover the critical order management capabilities that will empower your business to thrive. Is Your Order Management System Ready for Tomorrow’s Challenges? In today’s dynamic commerce landscape, a robust Order Management System (OMS) is no longer optional—it’s the backbone […]
Back to resources Unlock Seamless Omnichannel Success with the Right Order Management System OMS Buyer’s Guide Part 1: Strategies for Seamless Omnichannel Success What’s Inside This Guide? Our comprehensive, three-part OMS Buyer’s Guide simplifies the complexities of selecting the right order management solution. In Part 1, you’ll discover: The Benefits of Omnichannel Order Management – […]
Back to resources On-Demand Webinar 5 Ways to Reduce B2B Commerce Complexity Join us for a 25-minute on-demand webinar featuring insights from Madhu Madhavan, VP of Professional Services at Kibo, and Braxton Stuart, EVP of Technology at Smith Commerce. In this session, they will explore 5 strategies to help distributors reduce Total Cost of Ownership […]
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