USE CASES

Transform Product Discovery with an AI Search Engine

Deliver intelligent AI search experiences that drive sales, improve product discovery, and boost customer satisfaction.

Native AI Search

Craft simple but powerful AI search experiences

Deliver seamless filtering, relevant results, and enhanced merchandising.

KIBO’s ecommerce search delivers streamlined data management, dynamic merchandising, and intelligent, lightning-fast results—enhanced with AI-powered vector search for greater accuracy and relevance.

Combine inventory data and search

  • Refine searches by product type, fulfillment status, and stock availability.
  • Control product visibility based on stock levels and location.

Enable complex product searches

  • Search by SKU, model numbers, related products, and more.
  • Display relevant content, such as how-to videos alongside results.

Achieve real-time search precision

  • Ensure accurate results powered by neural text classification, named entity recognition and semantic search.

Optimize results with AI

  • Leverage AI-powered vector search to deliver highly relevant results and improve product discovery.

Manage search campaigns

  • Schedule campaigns to highlight the right products at the right time.

Deliver fine-tuned, intuitive search experiences

  • Include type-ahead suggestions and synonyms, and index weightings for product fields.

Search Merchandising

Guide shoppers from browse to buy

With searchandising, you can take control of product promotion, optimize results and improve inventory turnover to support product KPIs and business goals. 

  • Refinement: Fine-tune product, category, or campaign results.
  • Influence: Pin, boost, or bury products and campaigns based on ratings, profit margins, product age, popularity, and shopper location.
  • Calibration: Adjust index weightings for product descriptions, names, and categories.
  • Curation: Redirect searches to “Top 10,” seasonal, and other tailored pages.
  • AI Optimization: Use vector search to promote visually or thematically similar products, improving product discovery and cross-selling opportunities.
Search UI of KIBO platform
man sitting with laptop and fulfillment concept behind him

Smarter search experiences

Discover the speed and precision of vector search

Unlike traditional keyword matching, Vector Search leverages AI and machine learning to understand the meaning behind search queries. This allows your customers to find products based on semantic similarity, resulting in more accurate and intuitive search experiences.

  • Semantic Understanding: Find results based on the context and meaning of the search, not just matching keywords.
  • Enhanced Relevance: Deliver more accurate and relevant results, improving customer satisfaction and conversion rates.
  • Flexible Search Modes: Choose from Standard, Hybrid (combining keyword and vector), or Vector Only search modes to tailor the search experience to your specific needs.

Turn searches into sales

Our customers report:

0 %

YoY revenue growth after boosting high-priority products in search.

0 %

revenue growth in 3 years driven by customizable search configurations.

0 %

increase in average items per order through strategic search merchandising.

City Furniture
Screenshot of Ace Hardware website

 Inventory Site Search

Bring inventory to life in every search

 Infusing inventory data with search results ensures accurate product availability.

  • Accuracy: Show only in-stock products to keep shoppers informed and satisfied.
  • Speed: Help customers quickly find the products they want.
  • Reliability: Reduce over- and under-selling for more dependable order fulfillment.

Customer Spotlight

See how Home Hardware boosts store traffic with smarter site search

With KIBO’s native ecommerce site search engine, Home Hardware:

  • Allows customers to filter results by their nearest or preferred store.
  • Displays real-time item availability to support in-store pick-up.
screen shot of home hardware site

Leading B2B and B2C Brands Rely on KIBO’s Native Site Search

Resources

Stay Ahead of What Comes Next

Learn Market Insights & Trends. Discover Kibo Technology and Best Practices.

Back to resources Unlock Seamless Omnichannel Success with the Right Order Management System OMS Buyer’s Guide Part 1: Strategies for Seamless Omnichannel Success What’s Inside This Guide? Our comprehensive, three-part OMS Buyer’s Guide simplifies the complexities of selecting the right order management solution. In Part 1, you’ll discover:  The Benefits of Omnichannel Order Management – […]

Explore key trends in B2B digital commerce, expert insights for technology buyers, and Kibo’s strengths as a Major Player in the 2023–2024 Vendor Assessment.

Back to resources On-Demand Webinar 5 Ways to Reduce B2B Commerce Complexity Join us for a 25-minute on-demand webinar featuring insights from Madhu Madhavan, VP of Professional Services at Kibo, and Braxton Stuart, EVP of Technology at Smith Commerce. In this session, they will explore 5 strategies to help distributors reduce Total Cost of Ownership […]

Kibo is named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.
Whether you're looking to boost productivity, enhance customer experiences, or streamline operations, this comprehensive guide will show you how to leverage GenAI to achieve your business goals.
Join us for an exclusive webinar showcasing Kibo’s latest innovations in order management, fulfillment, and B2B commerce.

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