New Touchpoints
Increase engagement by adding new shopping channels, giving your customers the ability to place orders on other platforms such as mobile apps, social media, AR/VR experiences, or marketplaces.
MODERNIZE YOUR TECH STACK
Adapt To Shifting Demand With Headless Commerce
Kibo allows front-end and back-end communication while providing the tools both developers and marketing teams need to handle their side of the business.
Kibo Headless eCommerce is built API-first and on a microservices model that supports headless commerce strategies while also giving your digital commerce teams the choice of a best-in-class front-end.
What Is Headless?
Headless commerce is a digital commerce strategy and platform architecture that decouples your digital platform’s front-end (what your customers and store associates see) from the back-end (where the data live and transactions occur).
This allows your developers the freedom to create custom shopping experiences across cutting-edge channels like voice assistants, wearables, and smart appliances as well as more traditional channels, like social media, text, marketplaces, call centers, and more.
The Advantages Of Going Headless
Speed and Agility
Regardless of where your products are sold, Kibo lets you speed up time to market to increase sales and beat the competition.
Front-End Customization
Create more compelling customer experiences with your choice for the front-end, backed by industry-leading core commerce capabilities.
Future-Proof Your Investment
Reach your customers even when shopper preferences change. The scalability and innovation allows you to not have to worry about impacts from expansion, seasonality or other traffic spikes.
Client Case Study
AMMEX, a manufacturer of disposable gloves used by hospital workers, implemented Kibo’s headless commerce system in order to support increased online ordering. The modern, extensible technology is designed so that changes in site volume would not disrupt the customer experience in any way. When COVID-19 hit, AMMEX experienced a dramatic increase in online traffic. Their site never slowed down and their inventory availability, ordering, and checkout worked seamlessly.
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Spike In Online Traffic
During the height of COVID, AMMEX was able to meet a 8X spike in demand, as essential workers shopped for PPE, with no degradation in performance in order processing or site performance.
Chip Away At Your Technical Debt
Some retailers “go headless” because they want to add robust, customized CMS-driven experiences. Others pursue headless as a step on a larger path of digital transformation. These companies are carrying along technical debt—like legacy platforms—that has accumulated over years. For these retailers, decoupling the front and back-ends of their stack is a less disruptive option than a full replatforming.
If this sounds familiar, then Kibo can help you transform your business and tech stack incrementally, by securely integrating with and connecting your various technologies.
Rather than contending with a full rip-and-replace, with headless you can gradually ease into the digital transformation.
