Company Overview
About Worldwide Golf
Worldwide Golf is one of America’s leading discount golf equipment retailers. With over 80 stores spanning 20 states, the retailer operates under various trusted brand names recognized by golfers nationwide, including Roger Dunn Golf Shops and Edwin Watts Golf Shops.
The Challenge
Unifying Multi-Brand eCommerce Operations
Worldwide Golf faced the challenge of unifying their multi-brand eCommerce operations, which were running on various commerce platforms. Continuous mergers and acquisitions resulted in 80 stores, 2-3 warehouses, and six different eCommerce sites. However, the retailer lacked an integrated order management system (OMS) to route orders effectively across these disparate systems.
The Solution
Omnichannel Order Management for Better Customer Experiences
With an immediate need to connect its various platforms, streamline order routing, and enable stores to fulfill orders, Worldwide Golf partnered with Trika Technologies to implement Kibo Order Management.
- Unified inventory data into a single system.
- Real-time order flow
- Real-time synchronized customer data
Does this success story sound similar to your current challenges?
Download the full case study for more details on how Kibo helped Worldwide Golf and what the company achieved as a result.