Deliver Swift Order Fulfillment
Your customers are busy and on the go. Our BOPIS and ROPIS solutions allow them to quickly buy or test the items they want within the timeframe that works for them.
OMNICHANNEL FULFILLMENT FOR RETAILERS
BOPIS AND ROPIS SOLUTIONS
Meet your customers’ omnichannel shopping and order fulfillment needs with a flexible buy-online, pick-up in store (BOPIS) and reserve-online, pick-up in store (ROPIS) solution.
Today’s consumer insists on having multiple fulfillment options—no matter when or where they shop. These capabilities are a must-have for retailers who want to remain competitive and retain customer loyalty.
Join the 1,000+ brands growing their revenue with Kibo.
Flexible Fulfillment Options BOPIS and ROPIS Retail Systems Built for Modern Commerce
Today’s consumer insists on having multiple fulfillment options—no matter when or where they shop. Pre-pandemic, 78% of consumers reported utilizing BOPIS and ROPIS frequently. Post-pandemic, 30% of online shoppers say they prefer using BOPIS over standard delivery.
Retailers will need to respond in kind with flexible omnichannel fulfillment options that meet customer expectations.
Eliminate
Costly Returns
Do away with the risk and hassle of returns for you and your customers – saving unnecessary costs and headaches for all.
Increase Revenue Opportunities
Customers coming in to pick up their online orders often stay to shop, where they can touch or try on your products. Kibo clients have seen upwards of 40% attachment rates on their BOPIS programs.
Improve Overall Customer Experiences
Our BOPIS and ROPIS solutions give your customers the convenience of shopping on their own terms and ensure they get the exact product they want the first time, resulting in an optimum customer shopping experience.
When Ecommerce Traffic Meets In-Store Traffic Deliver Great BOPIS and ROPIS Experiences
Create a winning omnichannel fulfillment strategy that conquers online-to-offline retail movement.
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Global Inventory Visibility Kibo Order Management, part of the Unified Commerce Platform, gives your business users global visibility of your inventory and empowers them to streamline store operations, automate workflows, and offer customers a wide array of in-demand fulfillment options.
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Point of Sale
Kibo Point of Sale enables your store associates to quickly pick, scan, and prepare online orders for in-store pickup with an intuitive UI that works great on any device. Built-in Kibo Personalization, powered by Monetate and Certona, lets your fulfillment teams drive upsells with on-the-spot product recommendations.
Part Of An Omnichannel Suite Offer In Tandem With Curbside Pickup
Though offered as standalone options, our BOPIS and ROPIS solutions are part of our broader suite of omnichannel fulfillment capabilities, alongside our Curbside Pickup product.
Boscov’s sees significant revenue growth with BOPIS program
When it came time to build out the technical infrastructure of their program, Boscov’s partnered with Kibo to create a scalable BOPIS platform by integrating KIBO Order Management System with their in-house ecommerce solution and the handheld inventory devices used by their in-store associates.
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%
In-Store Upsell Rate On BOPIS Purchases
Since its full rollout, the Boscov’s BOPIS program has proven wildly successful—resulting in a 40% attachment rate, meaning that every $100 of BOPIS spend has resulted in an additional $40 of in-store spend when the consumer comes into the store to retrieve her order.