The Best Platform For Customer-Centric Experiences B2B Ecommerce Platform

Kibo B2B Ecommerce is a holistic platform that manages complex B2B commerce models, with an intuitive UI that's tailored from the ground up to meet the needs of B2B merchants.

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B2B Ecommerce Platform: A Holistic B2B Platform to Manage Complexity

Key Features For Your Business How To Choose The Right B2B Ecommerce Platform For 2021

To accommodate B2B buyers in 2021, you need an end-to-end solution that can deliver consistent, unified experiences.

B2B companies setting out to improve online capabilities should develop a robust set of technical requirements to support their goals. Here are a few B2B ecommerce platform features needed to drive relevance at scale:

  • AI-Powered Personalization – By harnessing the power of machine learning, companies can offer B2B buyers relevant experiences that adapt in real time.
  • Real-Time Shipment Information – Fulfillment is an essential part of the buying experience. Therefore, vendors should seek out a B2B ecommerce platform that integrates seamlessly and in real time with inventory systems.
  • Account Management Tools – Brands should look for capabilities that enable assigning purchasing roles for employees of customer companies, with authorizations and spending limits set at the individual user level.

Respond To Growing B2B Complexity Create Great B2B Buying Experiences

To thrive in the era of omnichannel and unified commerce, B2B retailers and brands are looking to the world of B2C commerce for inspiration. Given corporate buyers’ preference for experiences tailored to their company’s specific needs, B2B companies need to balance creating personal shopper experiences with catering to the complex needs of corporate purchasing.

“In partnership with Kibo, we have streamlined sites so we can manage both our B2B and B2C business simultaneously using a single product catalog. Since launching on Kibo eCommerce in 2018, our B2B traffic has increased 58% and our average order value has increased 4%.”
— Web Marketing Manager, B2B Home Goods Manufacturer


Is Your Current Buying Experience Personalized? DELIVER B2B PERSONALIZATION AT SCALE

B2B sales have always been about giving the personal touch. Any good sales rep knows how important it is to know all about their customers, from sending birthday cards to follow-ups about recent family vacations.

Kibo gives you the room to not only analyze data from previous purchases, but also gives you the tools you need to deliver relevant product recommendations and offers that are specifically tailored to your buyer. Your business faces competition on a daily basis, let Kibo ensure that you’re creating the seamless and personalized experience buyers expect.

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1,000+ brands innovate and grow their revenue with Kibo’s unified commerce solutions.