Meeting Shopper Expectations The Best Cloud Technology
IT Teams Need the Best Cloud Technology
The growing list of omnichannel customer touch points have created headaches for IT professionals in the retail industry. To truly deliver a seamless, unified commerce experience for customers, the systems they manage require stable integrations, extensible functionality, and additional security.
Future-Proof Your Business with Scalable and Flexible eCommerce
Evolving consumer demand means that new system requirements are always on the horizon. Increases in online traffic driven by marketing, flash sales, and seasonal rushes mean that the future of scalable eCommerce requires rapid deployment, worry-free updates, and “always-on” commerce.
Maintain Customer Data Security
New privacy requirements and evolving regulations are driving new data storage protocols. Open development framework gives IT professionals the peace of mind that they are in compliance with industry security standards.
Unify Back-End System Data
IT professionals know that their marketing and sales teams demand a 360-degree view of the customer. A unified platform will help your IT teams avoid a patchwork of disparate data points.
By the Numbers Retail IT Challenges
Security, Data Silos, and Platform Migrations are Pressing Concerns.
Online merchants replatformed their eCommerce system in the past year
Shoppers believe current eCommerce security is inadequate
Retail IT teams struggle with siloed customer data
Know the Facts IT in the Retail Industry
The Facts about IT in the Retail Industry
Integrations Don’t Have to be a Constant Pain
Knitting together order management, eCommerce, warehousing, and store inventory systems is only the beginning when it comes to creating best-in-class unified commerce. IT managers must also manage a seemingly-endless stream of third-party integrations for online features and marketing tools.
Kibo’s cloud-based retail technology platform ensures that any IT integration you facilitate is easy to vet, implement, and maintain. The Kibo Unified Commerce Cloud platform is built on API-first and microservices-based architecture – bringing together eCommerce, catalog management, intelligent order routing, personalization, in-store solutions, and more on a single platform. A single platform minimizes the integrations needed to bring together your legacy systems, making those integrations more stable.
When it Comes to Mobile, Speed is a Must – No Exceptions
The impact of a website slowdown is more pronounced on small screens, with abandonment rising steeply after a single second. This is the last thing IT teams want to hear when it comes to the mobile channel. Optimizing for mobile requires a new set of protocols for code and image processing.
Our mobile-friendly retail technology platform ensures that your IT managers are delivering seamless and engaging mobile experiences from a single code base. Our responsive design is built to be lightweight so that you can improve load speeds without compromising power.
Seasonality Requires Elastic Capacity
With the fourth quarter playing an all-important role in profitability, technology systems across the organization, from warehousing and shipping to eCommerce payment processing, must be ready for both single-day spikes and season-long demand.
Kibo’s cloud platform allows IT teams to maintain full control of their site without the full cost or responsibility of maintaining the omnichannel technology. The platform is designed to achieve optimal site performance with fully-managed hosting, and ensures that your site is always on with guaranteed 99.9% uptime, even during seasonal traffic peaks.
IT Teams Know that Fraud and Data Breach Threats are Real
As the number of customer touchpoints grow, so do the opportunities to intercept payment data and misuse order pickup and delivery systems to steal merchandise. To eliminate this threat, IT professionals must rigorously vet payment routines for safety and support across the organization to ensure fraud is always detected and prevented.
Our cloud platform gives your IT team the support they need to maintain compliance and site security with 24/7 monitoring, Level 1 PCI DSS compliance, and anti-DDOS tools. Our flexible and agile solution ensures ongoing compliance with today’s security standards, so your customer data is always safe.
Next Level Retail IT Get Started
Fill out the form and connect with one of our specialists to see how Kibo can help you take your digital sales to the next level.
Take your Digital Sales to the Next Level
Trusted by the Best in the Business
Jelly Belly Candy Company’s small eBusiness team manages over 40 B2B and B2C sites on a single platform with Kibo eCommerce.
“Migrating from our homegrown platform to Kibo has given Jelly Belly the power to drive growth much faster than we could on our own.”