Next Level COMMERCE SOLUTIONS Digital Merchandising
Commerce Solutions for Merchandising Teams
Optimize your capabilities to personalize customer experiences and curate products and content offerings.
Fill out the form and connect with one of our specialists to see how Kibo can help you take your digital sales to the next level.
Take Your Merchandising to the Next Level
Meeting Shopper Expectations Merchandisers Need a Helping Hand
Today’s customers demand a curated experience, straining merchandisers’ ability to deliver with speed and quality across all their channels.
Merchandising Goes Beyond Sales and Promotions
Customers expect a tailored, connected shopping experience online, in store, and across multiple platforms. This requires excellent administration tools that span disparate systems such as inventory, eCommerce, and personalization software.
Success Demands Knowing Your Customer
Whether your strategy is to implement new pricing models or location-based promotions, innovative merchandising strategies need to be based on good consumer data. Your eCommerce solution must support a unified view of customer data, so you can make better decisions.
Drive Conversions with Smart Personalization that Leads Customer to the Products They Want
Use big data and connected tools to offer shoppers shortcuts to the right item on your eCommerce site or in-store. Advanced on-site search, personalization, and in-store signage all help shoppers find what they want quickly.
Kibo is Trusted by the Best in the Business
Sun & Ski Sports has seen a 32% increase in online holiday revenue year over year.
“With Kibo eCommerce and Personalization, we have improved our customer shopping experiences on sunandski.com [leading to] double-digit growth two years in a row.”
Senior Director of eCommerce Merchandising Sun & Ski Sports
Unify the Online/Offline Shopping Experience with Flexible Fulfillment Options
Increasingly, retail professionals are using their online promotions as a catalyst for in-store sales. By offering convenient fulfillment models, like buy online, pickup in store, retailers are increasing store traffic and then capturing upsell revenue from their BOPIS customers.
Kibo supports a wide array of engaging experiences and fulfillment techniques that make your store an extension of your online presence – and vice versa. Flexible fulfillment options like BOPIS and ROPIS bring your online customers into your store, where our clients have seen upwards of 40% attachment rates.
Deliver the Right Product. Fast.
Speed counts, whether browsing unique finds or searching for a particular SKU. Shoppers need to connect with the right items fast. Real-time personalization applied throughout the path-to-purchase can hone in search results and predict which items to display on category pages or in product carousels.
Certona Personalization, part of our Unified Commerce Cloud platform, helps you deliver individualized customer experiences across multiple touch points. Pull in real-time data from across online browsing behaviors, cross-channel purchases, customer preferences, and demographic data to create individualized product recommendations.
Leverage eCommerce Merchandising Technology to Uplevel Your Promotion Strategy
Merchandisers need to evolve their discounting strategies past batch-and-blast promo codes to personalize offers in tune with budgets and product preferences of their audiences. Your merchandising eCommerce platform must integrate not only with product and price catalogs and email marketing tools, but also align with in-store systems for cross-channel redemption of coupons and loyalty rewards.
The Kibo Unified Cloud Commerce platform is built to integrate with all your other systems, which allows your teams to work smarter, stay agile, and drive connectivity. By empowering merchandisers to adapt to changing market conditions – and bring together marketing, operations, and fulfillment systems into one platform – you can deliver truly personalized customer experiences across all channels.
EDUCATE YOURSELF RESOURCES
Stay up-to-date on the latest industry news and trends. Headless commerce, online-to-offline (O2O), omnichannel personalization, AI/ML – you name it. We’ve got the answers you’re looking for.