Online marketers need commerce tools and eCommerce sites that help their retail organization rise above the noise.
Learn More
Most customer journeys begin online. That means eCommerce and marketing professionals need to be equipped to engage customers online and drive them to buy – whether online or in store. That means having actionable customer data and building an agile and personalized retail strategy.
Cut through the noise by helping potential shoppers discover new products based on their behavior and intent. Make sure the most relevant products are featured at the top, helping your customers find what they’re looking for faster.
Differentiation is crucial. Retailers can win the battle against mass merchants by spotlighting what makes your offerings unique. Present the right content and products to each person across all online and offline customer touch points.
Free and fast fulfillment is now the norm, with two-thirds of eCommerce orders now including free shipping, and four in 10 shoppers expecting free delivery within four days, a potentially expensive proposition for merchants. Alternatives such as same-day store pickup and ship-from store can help meet expectations without breaking the bank.
Kibo gives multi-channel merchants the ability to leverage available inventory in each retail location, as well as their warehouses and distribution centers, to fulfill online orders. With advanced order routing rules, our order management tools make it easy to fulfill orders from the location that best suits your business needs and delivers the optimal customer experience. Multi-channel merchants use our advanced eCommerce fulfillment solutions to turn inventory faster, reduce delivery time, and improve operational efficiencies.
On the internet, price comparisons are easy, and bargain-hunting is rampant. However, it is a losing game to play in the race to the bottom. To protect margins, you must spotlight value, not just discounts, with a focus on product and service quality.
We help you precisely organize the products you sell, regardless of where and how you sell them. Effortlessly upload images, define categories and attributes, and even optimize content for better search engine results. Our more advanced digital tools allow you to catalog products across all online and in-store channels, simplifying inventory and product management by location. Reap the benefits of easy segmentation tools for targeted promotions, programs and reporting, optimizing their marketing programs – all in one place.
Customer endorsements and recommendations – and criticism – can have a tremendous impact on your brand. To succeed, you need to solicit reviews and user-generated content that showcase your brand and empower customer service to quickly resolve complaints.
The Kibo Unified Commerce Cloud platform comes out-of-the box with core customer care capabilities and easily integrates with leading CRM and customer recommendation platforms. That means that your associates can quickly respond to your customers’ needs before, during, and after the sale – giving you more power in the conversation.
Fill out the form and connect with one of our specialists to see how Kibo can help you take your digital sales to the next level.
Sun & Ski Sports has seen a 32% increase in online holiday revenue year over year.
“With Kibo eCommerce and Personalization, we have improved our customer shopping experiences on sunandski.com [leading to] double-digit growth two years in a row.”
Stay up-to-date on the latest industry news and trends. Headless commerce, online-to-offline (O2O), omnichannel personalization, AI/ML – you name it. We’ve got the answers you’re looking for.
