COMMERCE SOLUTIONS Retailers and Marketers

Online marketers need commerce tools and eCommerce sites that help their retail organization rise above the noise.

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Meeting Shopper Expectations Savvy Marketing and eCommerce

Ecommerce trends by the numbers

%
Projected 2020 profit increases through smart personalization engines
%+
Of digital commerce orders predicted or initiated by AI by 2022
%
Of U.S. online retail traffic currently goes to Amazon

the facts about marketing digital commerce The Call for Free and Fast Fulfillment

Free and fast fulfillment is now the norm, with two-thirds of eCommerce orders now including free shipping, and four in 10 shoppers expecting free delivery within four days, a potentially expensive proposition for merchants. Alternatives such as same-day store pickup and ship-from store can help meet expectations without breaking the bank.

Kibo gives multi-channel merchants the ability to leverage available inventory in each retail location, as well as their warehouses and distribution centers, to fulfill online orders. With advanced order routing rules, our order management tools make it easy to fulfill orders from the location that best suits your business needs and delivers the optimal customer experience. Multi-channel merchants use our advanced eCommerce fulfillment solutions to turn inventory faster, reduce delivery time, and improve operational efficiencies.

the facts about marketing digital commerce Highlight Your Value With eCommerce

On the internet, price comparisons are easy, and bargain-hunting is rampant. However, it is a losing game to play in the race to the bottom. To protect margins, you must spotlight value, not just discounts, with a focus on product and service quality.

We help you precisely organize the products you sell, regardless of where and how you sell them. Effortlessly upload images, define categories and attributes, and even optimize content for better search engine results. Our more advanced digital tools allow you to catalog products across all online and in-store channels, simplifying inventory and product management by location. Reap the benefits of easy segmentation tools for targeted promotions, programs and reporting, optimizing their marketing programs – all in one place.

That Facts about marketing Digital Commerce Shoppers Own the Conversation

Customer endorsements and recommendations – and criticism – can have a tremendous impact on your brand. To succeed, you need to solicit reviews and user-generated content that showcase your brand and empower customer service to quickly resolve complaints.

The Kibo Unified Commerce Cloud platform comes out-of-the box with core customer care capabilities and easily integrates with leading CRM and customer recommendation platforms. That means that your associates can quickly respond to your customers’ needs before, during, and after the sale – giving you more power in the conversation.
 

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Next Level Commerce Solutions Get Started

Fill out the form and connect with one of our specialists to see how Kibo can help you take your digital sales to the next level.

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BOOST AOV AND CONVERSION RATES WITH KIBO

Kibo is Trusted by the Best in the Business

Sun & Ski Sports has seen a 32% increase in online holiday revenue year over year.

“With Kibo eCommerce and Personalization, we have improved our customer shopping experiences on sunandski.com [leading to] double-digit growth two years in a row.”

Jennifer Skeen


Senior Director of eCommerce Merchandising
Sun & Ski Sports

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