Utilizing AI to Influence the Customer Journey: How Room & Board Drives Maximum Performance

COVID-19 has brought much uncertainty with it but Room & Board’s leveraging of AI has made personalization scalable and delivered definitive results.

But how did Room & Board overcome commonly faced barriers, and how should customer-facing brands follow their lead?

Whilst keeping in check with social distancing measures, Room & Board’s Director of Business Intelligence, John Schroeder will be virtually sharing how they’re using AI-driven personalization to deliver individualized experiences to their customers, and the impact from doing so. Our team will then guide you on how you can begin utilizing similar strategies to drive maximum performance.

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