Guide

OMS Buyer’s Guide: How to Choose the Right Order Management System

Looking for the ideal order management system for your business? Our comprehensive buyer’s guide will guide you through every step of the process. From understanding your unique business needs to evaluating vendor offerings, this guide will help you make an informed decision and find the right order management solution to streamline operations and enhance the customer experience. Check it out now and take the first step towards enhancing your order management capabilities!

Key Takeaways:

  • How to identify when it’s the right time to find a new order management system.
  • A detailed breakdown of key features to look for in an OMS to improve operational efficiencies and deliver frictionless customer experiences.
  • Why consider a composable order management system.
  • Common OMS use cases to help you compare vendors + a use case checklist and RFP template.
How to choose right OMS

Is Your Current OMS Holding You Back?
Whether you’re facing siloed inventory, struggling to offer flexible fulfillment options, or simply dealing with slow, outdated systems, an inefficient OMS can cost you more than just time. It can lead to poor customer experiences and missed opportunities for growth.

Why This Guide?
Our comprehensive OMS Buyer’s Guide helps you navigate the overwhelming choices in the OMS landscape. Learn how to identify the signs that it’s time to upgrade and discover the key features that modern systems offer—from real-time inventory visibility to omnichannel fulfillment and beyond.

Ready to Transform Your Order Management Process?
Download the OMS Buyer’s Guide today and take the first step towards a smarter, more efficient order management system that drives revenue and customer satisfaction.

Marco Nobert

VP of CRM, Digital Marketing, Ecommerce, Laura Canada

Kibo is a big part of our success.

By opening up inventory from stores, they helped us generate an extra 25% in revenue. Those are sales that otherwise wouldn’t have been made because that inventory wouldn’t have been available to ecommerce customers.

Additional resources

Back to resources OMS Buyer’s Guide Part 3 Master Commerce Agility with MACH-Compliant OMS Solutions Is your monolithic or homegrown OMS holding you back? Discover

Back to resources OMS Buyer’s Guide Part 2 Essential Order Management Capabilities for Growth & Agility Discover the critical order management capabilities that will empower

Back to resources Unlock Seamless Omnichannel Success with the Right Order Management System OMS Buyer’s Guide Part 1: Strategies for Seamless Omnichannel Success What’s Inside

Explore key trends in B2B digital commerce, expert insights for technology buyers, and Kibo’s strengths as a Major Player in the 2023–2024 Vendor Assessment.

Back to resources On-Demand Webinar 5 Ways to Reduce B2B Commerce Complexity Join us for a 25-minute on-demand webinar featuring insights from Madhu Madhavan, VP

Kibo is named a Leader in The Forrester Wave™: Order Management Systems, Q1 2025.
Whether you’re looking to boost productivity, enhance customer experiences, or streamline operations, this comprehensive guide will show you how to leverage GenAI to achieve your
Join us for an exclusive webinar showcasing Kibo’s latest innovations in order management, fulfillment, and B2B commerce.
Hear from Greg Buzek and Lee Holman from IHL Group and Meagan White of Kibo Commerce discussing about integrating AI, machine learning and composable commerce