Omnichannel Retail Index 2020

Benchmarking 125 retailers and brands, across 300 digital and cross-channel criteria, the FitForCommerce Omnichannel Retail Index 2020, released in partnership with Kibo, is the most comprehensive annual study of how retailers and brands deliver on the omnichannel promise.

As a follow-up to the Index launch, we’ll be hosting a 30-minute webinar with FitForCommerce’s Chief Retail Officer and Kibo Commerce’s Senior Director of Marketing so attendees can better understand the state of omnichannel retail and how the Index can help address areas related to digital commerce and convenience. The webinar will cover:

  • Findings from the Omnichannel Retail Index 2020
  • Why digital and omnichannel should be on the top of your priority list
  • How COVID renewed consumer focus on convenience
  • Q&A

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