Making the Customer Journey Personal

Presented by Mykayla Goodwin, Lead Product Marketer, Morgan Meyer, Senior Marketing Manager, & Blake Billings, Senior Solutions Engineer.

Discover how retailers are harnessing unified customer data and personalization to orchestrate Online-to-Offline (O2O) customer journeys across multiple digital and face-to-face touchpoints. See real examples of client successes as well as a brief product tour, to see how they do it.

You’ll Learn:

  • How retailers are leveraging unified customer data to provide seamless, personalized customer experiences across multiple O2O touchpoints
  • How online, in-store, email, and customer service channels can work together to reinforce retail brand recognition and affinity
  • How you can get started along your path to unified customer data

Watch the Product Tour

Watch On Demand