Customer journeys can begin anywhere. Retailers must adapt to the ever changing starting point and begin to predict where they are going.
Join us and Jared Mackay, the Chief Retail Officer of L’Oréal Canada, to find out how retailers like yourself are:
- Building meaningful relationships with customers
- Understanding customers’ expectations in terms of engaging with their brands
- Gaining insights into the omnichannel strategies of one of the world’s leading retail brands.