Produced with BRP Consulting, this is report analyzes the findings of BRP’s 2019 Unified Commerce Study. Discover how the worlds of digital and brick-and-mortal retail are converging and how tomorrow’s successful retailers are adapting to the shifts in customer expectations.
What you’ll find in this report:
- New trends in omni-channel fulfillment
- How unified commerce platforms are breaking down customer data silos
- What retailers are doing to unify cross-channel customer experiences
About BRP Consulting
BRP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to our clients. BRP combines its consultants’ deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions. The firm’s unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential.