This special report, produced in partnership with BRP Consulting, contains data and analysis of BRP’s 2019 Unified Commerce Study. Discover current trends in customer expectations and how retailers are meeting those expectations (and where they aren’t).
What you’ll find in this report:
- The role artificial intelligence will play in tomorrow’s customer experience
- The myth and the reality of AR in retail
- Just how fast technology is disrupting online and in-store retail
About BRP Consulting
BRP is an innovative retail management consulting firm dedicated to providing superior service and enduring value to our clients. BRP combines its consultants’ deep retail business knowledge and cross-functional capabilities to deliver superior design and implementation of strategy, technology, and process solutions. The firm’s unique combination of industry focus, knowledge-based approach, and rapid, end-to-end solution deployment helps clients to achieve their business potential.