B2C eCommerce Solutions You Can Count On

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B2C eCommerce Solutions You Can Count On

Modular, omnichannel eCommerce software for instant usability without the vendor lock-in

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For Technologists

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Complete eCommerce Solution

An Out-of-The-Box, Complete eCommerce Solution

Kibo eCommerce offers a comprehensive suite of features and tools that will take your customer experience to new heights.

Kibo’s eCommerce Complete Package with the Storefront includes:

  • Hosting, management and monitoring as part of the license.
  • Fully-featured, highly responsive B2C and B2B omnichannel React themes.
  • Pre-integrated with easy-to-use headless Content Management System and Visual Page Editor.
  • Pre-integrated with personalization engine for creating personalized, eCommerce and content experiences.
  • Content Delivery Network included for lightning-fast page performance.
  • Pre-integrated with Kibo platform APIs for rapid delivery of site experiences with full storefront access to Kibo platform (eCommerce, OMS, Subscriptions).

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Boost Your Headless Time To Value With Kibo Headstart Stores

Kibo Headstart Stores are pre-integrated with Kibo B2C eCommerce platform APIs to rapidly accelerate the launch of omnichannel storefronts for Kibo solutions.

  • Rapidly deploy B2C or B2B/C omnichannel experiences
  • Commerce ready solutions built on React, Vue.js and more
  • Integrate with leading headless CMS providers through pre-built integrations or use Kibo APIs to integrate existing systems

Learn More About Headless Commerce

Improve Page Performance With Kibo Headless Commerce

With Kibo’s back-end commerce capabilities for headless deployments, City Furniture achieved  greater flexibility and faster load times.

  • Kibo’s microservices-based, API-first architecture, and proper layering ensures each microservice can scale independently, reducing load times and improving response times
  • Kibo’s manages, scales, and hosts extensions in the same data center as core commerce capabilities eliminating the risk of latency from API calls to customizations.

ECommerce For Every Function

Balance Customer Centricity With Business Efficiency and Flexibility

Kibo’s B2C eCommerce solution is built with user-friendly tooling that allows business users to manage the back-office operations without developer assistance. At the same time, technologists have full flexibility to access the platform at a microservice level for rich customization.

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Key Ecommerce Functions

Unified administration of business-centric workflows and pre-built processes free your team to build unique-to-you customer experiences that drive loyalty.

Explore Commerce APIs

Catalog Management

Leverage master and child catalogs to build, configure and merchandise products across all sites, brands, and channels, and define unlimited unique attributes.

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Reporting & Analytics

Use pre-built reports and dashboards for a comprehensive view of business performance across channels and functions or build custom reports unique to your business.

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Tax & Payment

Leverage Kibo’s pre-built integrations with tax vendors and out-of-the-box payment gateways or build custom gateways specific to your organization.

Customer Management

Store, view and manage all relevant information in customer records; add and leverage custom data from a CDP or CRM and set permissions for visibility across the business

Order Management

View, track, manage and modify any aspect of an order regardless of order status; place orders on behalf of customers, apply discounts or replacements and more

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B2C/B2B eCommerce

A single solution leveraging a single catalog to support complex pricing, purchase orders, quotes negotiation,  approval workflows, account registration and login, bulk orders and more

Kibo modules and platforms

Build Better B2C eCommerce With Kibo Composable Solutions

Future-proof your business with a solution that is interoperable and designed to seamlessly work with legacy and new systems

  • Modular packaging and deployment options means you can buy the technology you need now, and add functionality incrementally
  • Minimize tech bloat and avoid vendor lock-in
  • Leverage the host of business-centric modules, B2C eCommerce microservices, and flexible APIs to create seamless experiences

Flexible Packaging

Transparent, Flexible Pricing & Deployment

Kibo simplifies the delivery of commerce experiences. With Kibo’s Composable Commerce Platform, you can implement what you need, when you need it – to launch fast.

Choose the right plan for you.

Kibo offers four eCommerce packages with pre-packaged modules to help you get started based on where you are in your commerce journey. All packages are priced using a recurring annual license model based upon number of order lines. Kibo’s eCommerce solution and modules can be implemented all at once, or in a phased approach to meet your current and future needs.

In addition to our packages, Kibo can also be purchased and deployed as pre-packaged modules, full solutions, or all together as the full platform. Learn more about our flexible purchase and deployment options.

ECOMMERCE STARTER

Foundational Package to Get Started:

  • Catalog service
  • Cart service
  • Checkout service
  • Payment service
  • Order service
  • Customer service
  • Reporting & Analytics
  • Optional: Front-end hosting

ECOMMERCE ESSENTIALS

Starter Package, PLUS: 

  • Pricing service​
  • Promotion/Discount service​
  • Category Merchandizing service​
  • Inventory service​
  • Optional: Front-end hosting
  • Optional: Subscriptions
  • Optional: B2B

ECOMMERCE ADVANCED

Essentials Package, PLUS: 

  • AI-based Search service
  • Searchandizing capabilities
  • Optional: Front-end hosting
  • Optional: Subscriptions
  • Optional: B2B

ECOMMERCE COMPLETE

Advanced Package, PLUS: 

  • Personalization Engine
  • Headless CMS & WYSIWYG Page Builder 
  • Optional: Front-end hosting
  • Optional: Subscriptions
  • Optional: B2B

Franchises Bring The Store Experience Online

Known as “The Helpful Hardware Place,” ACE Hardware is one of the largest retail franchises in the world.  Ace has over 5,000 stores globally with the majority of those stores independently owned and operated by local entrepreneurs.

Ace stores come in all sizes and shapes based on the needs of each individual neighborhood.  Each store sets it’s own pricing and has localized promotional strategies. Ace delivers all of that information online, in milliseconds.

Read the Full Success Story

1.2B Unique Product Prices Delivered to Customers in Miliseconds

In an effort to bring the localized store experience online, Ace Hardware delivers real-time store-level pricing, promotions and inventory availability based upon the customer’s geo location.

Kibo API extensions deliver Ace’s store-level information in miliseconds in search results, and on category and product pages across 5000+ locations and 1.2B unique product pricing records without risk to load on the system.

With Kibo Pricing Management, Franchises Can:

  • Enable Franchisee Owners to control the store-specific prices displayed online when a shopper uses geolocation
  • Use hierarchical price lists to meet the checks and balances requested by corporate such as corporate promotions
  • Give stores access to the catalog, pricing, and promotions user interface regardless of franchise agreement technical specifications

What Happens When Rich Functionality Meets Future-Proof Flexibility

279%

Increase Digital Revenue Growth In One Year

 

50%

Reduction in Technical Debt over Three Years

 

400%

Increase in Online Sales In One Year

Modular Omnichannel Solutions

Simplify the Delivery of Complex Commerce Experiences

Kibo simplifies the delivery of unified customer experiences that live at the intersection of multiple technologies without compromising technical freedom and flexibility. Kibo modular solutions are fully featured for instant usability with thoughtful workflows and processes for daily administration. Shared microservices across solutions and a unified data model greatly reduce the number of integrations needed and speed up time to market.

Kibo Order Management AND Kibo ECOMMERCE

Brands and retailers can bring back-office inventory, orders and fulfillment data to customers in stores, in the field, online and in call centers while leveraging the same platform that manages and merchandizes the storefront for powerful, unified experiences.

Explore Kibo Order Management

Kibo eCommerce And Kibo Subscription Commerce

Reduce the complexity of managing subscriptions and non-subscription digital commerce through a single platform that utilizes the same catalog, pricing, and promotions capabilities powering the storefront and with more flexibility than traditional recurring billing solutions.

Discover Kibo Subscription Commerce

Resources

Stay Ahead of eCommerce Innovations

Understand the market. Simplify your eCommerce order management system.

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How AI/ML is Redefining Order Management

How AI/ML is Redefining Order Management

AI is rapidly paving its way into digital commerce by significantly reducing repetitive manual tasks, streamlining business workflows, and collecting large sets of data in no time. Today, order management systems are continuously looking to…

The Kibo team at Shoptalk

Shoptalk 2024 Recap: AI, Unified Retail, and Breaking Data Silos

The Kibo team headed to Las Vegas March 17-20 for Shoptalk, an annual conference that brings together retail leaders, innovators, and technologists to discuss the latest trends, insights, and what the industry’s future looks like.…

two women managing online orders

Order Management System Software 101

The proper management of orders stands as a crucial pillar to supporting operational success in a modern business landscape filled with shifting customer needs. When it comes to streamlining processes, optimizing resources, and enhancing customer…

Unified commerce

Discover the Modular Approach to eCommerce Order Management

See how Kibo can change the way you deliver unified customer experiences with a modern, microservices-based, API-first technology-powered eCommerce order management platform. Start delivering complex customer experience and improving operations with Kibo as your partner.

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