Leverage Machine Learning To Maximize Performance
Machine-driven experiences will always optimize toward your given goal, whether that’s increasing conversion, reducing bounce, or a custom metric.
FUTURE-PROOF YOUR CX
Testing & Experimentation
Eliminate guesswork and boost ROI with controlled testing and segmentation of creative, recommendations, messages, UI changes, and more.
Launch experiments quickly as A/B, multivariate, and dynamic tests—across all of your channels.
Make Data-Driven Decisions & Deliver Results
Utilize And Collect Valuable Data
No matter how much customer data you currently have, or don’t, you can begin testing and delivering experiences with Kibo-powered behavioral and contextual insights
Design Experiences Without The Heavy Lift
Kibo makes it easy for you to design powerful data-driven experiences that earn engagement with our world-class user interface, purpose-built for business users.
Connect Easily With Open Architecture
Kibo easily connects to your existing tech stack, allowing you to make your data and technology more valuable through the use of our extensive integrations and APIs.
A SUITE OF TOOLS, FROM A/B TO DYNAMIC TESTING
Testing is the backbone of any successful ecommerce strategy. With Kibo, you can easily launch AB, ABn and multivariate tests as well as more advanced Dynamic Tests using our machine learning-powered decisioning engine.
Dynamic Tests analyze experience results in real time and automatically allocate more traffic to the winner. No waiting to reach significance; no resource-intensive manual monitoring. Test new messages and incremental changes to all visitors, or to defined segments with less risk, using automation to adjust variant distribution and downplay low performers.
OMNICHANNEL REACH
Push experiences across all of your channels. We mean everywhere—Kibo’s Engine API allows you to test, personalize, or recommend products in-store, online, via email, in the call center and on mobile applications. Leverage data coordinated across touch points to create experiences that deliver a consistent brand experience.
Giving You the Tools to Easily Optimize & Segment
Segmented Experiences
Easily test and deliver different content to custom, or automated groups of all sizes, no coding skills required. Upload your own data or utilize over 150 Out-Of-The-Box targets including: browser/device type, source, time, geography, weather, browsing data, and more.
AdLink
Pull in data from your paid media platform to bridge the gap between pre- and post-click experiences to optimize the end-to-end journey and boost conversions from paid media.
A/B/n Testing
Test creative, recommendations, messages, UI changes and more by running controlled experiments between different variants using statistical analysis to determine which variation performs better on either out-of-the-box or custom site performance metrics.
Multivariate Testing
Experiment with a combination of variables concurrently to test the impact of multiple elements on either out-of-the-box or custom site performance metrics.
Analytics & Insights
Comprehensive analytics for all experiences, detailing statistical significance, impact to both out-of-the-box and custom metrics, and next best action, updated in real time.
Customer Views
Keep experiences consistent no matter the device or touchpoint. Customer Views allows you to create experiences that deliver a consistent brand experience across channels.
