FUTURE-PROOF YOUR CX

SEARCH

Offer hyper-relevant search and discovery experience for each shopper through a combination of keyword data, customer profiles and business rules.

Search is a critical component of the online shopping experience, Kibo allows you to generate maximum customer engagement from this key visitor touchpoint.

DELIVER RELEVANCY & MAXIMIZE RESULTS

Enhance the Search Experience by Personalizing Results  A SUITE OF POWERFUL SEARCH TOOLS

Ensure a hyper-relevant search and discovery experience for each shopper, with a suite of tools allowing you to generate maximum customer engagement

Search

PREDICTIVE VISUAL SEARCH

Using patented technology, Kibo Search displays instant visual results, based on behavioral outcomes, as visitors type partial or full search terms.

Sometimes referred to as ‘type ahead’, instant images are displayed as a visitor types and as the suggestions are hovered over the recommendations will dynamically change. You have the flexibility to style using CSS and choose from several different templates. Predictive search can suggest terms, categories, and products and seamlessly integrates with product recommendations.

Search

PERSONALIZED CATEGORY PAGES

Through analyzing in-session behavior, Personalized Category Pages can dynamically sort the product grid on category or sub-category pages for each visitor using Kibo’s patented system and method for predicting visitor intent. The flexible tool allows users to refine results with size, color, or any other facets for a product category. This level of control over key pages means you can support campaigns and business priorities by boosting or burying products.

Search

SITE SEARCH

Using Kibo’s patented behavioral modeling, users can deliver hyper relevant results by personalizing the search experience for each visitor. The easy-to-use yet powerful feature understands typos and synonyms alongside providing insightful reporting, and rich customer data to feed into your wider personalization program.

Search

PRODUCT FINDER

Kibo Product Finder and Gift Finders engage shoppers by asking questions, capturing explicit insights and then helping them narrow down options to those that best fit their needs, all based on their answers, preferences, and Kibo’s patented search and predictive personalization technology. This valuable data can also be fed into other targeted experiences.

Simple Integration With Your Tech Stack

Powered by industry leaders Monetate and Certona, Kibo is the leading and most experienced personalization suite on the market. We integrate seamlessly with your tech stack to arm your team with leading solutions for ecommerce optimization and personalization. 

Search

BUILT FOR MARKETERS, ARCHITECTED FOR DEVELOPERS

Kibo gives Marketers the power to easily create engaging and immersive customer experiences that increase conversions and revenue. The intuitive UI is built on a modern architecture that deploys easily in all environments, including client-side, server-side, and single-page applications such as React or Angular.

“[Kibo] helped us realize revenue we otherwise could not have captured. In approximately 4 months we saw an increase of nearly $6.9M in revenue as a direct result of [Kibo]’s machine learning capabilities.”
— Mathew Vermilyer, Program Manager, Personalization, Office Depot