Leverage AI To Maximize Understanding
Machine-driven experiences not only optimize toward your given goal, but also unveil rich customer insights that can be used to develop deeper understandings of your customer base.
FUTURE-PROOF YOUR CX
Audience Analytics & Insights
Get deeper customer insights with less effort. Learn exactly what works and why with both Automated Personalization insights, cohesive testing & targeting analytics dashboards, and native integrations with popular analytics platforms.
Explore audiences for intuitive discovery and segmentation
Evaluate Performance Across Key Metrics
Kibo’s measurement tools analyze test and experience results in real time against out of the box KPIs alongside custom metrics allowing you to make constant incremental gains.
Connect Easily With Open Architecture
Kibo easily connects to your existing tech stack, allowing you to make your data and technology more valuable the the use of our extensive integrations and APIs.
A WORLD-CLASS TEAM AT YOUR SIDE
Combining over 100 years of experience from leading Personalization solutions Monetate and Certona, the team of Kibo Experts are on hand to support your day-to-day needs alongside more strategic guidance like aligning in-platform initiatives with your business objectives.
Actionable Insights at every layer of customer engagement
Audience Discovery
Automatically groups shoppers based on their behavior, size of segment or revenue potential, allowing you to then create experiences directly targeted at your newly discovered segments.
Native Integrations
Kibo’s open and flexible platform provides native integrations with popular tools like Google Analytics and Adobe Analytics.
Real-Time Analytics
Kibo’s measurement tools make it easy to analyze test and experience results in real time allowing you to monitor and take action on audience insights while they still matter most.
Behavioral Insights
Leverage powerful machine-driven experiences whilst gaining visibility over insights showing what data points are impacting the engine’s decisions.
Audience Explorer
Uses multi-dimensional analytics to identify audiences and evaluate their likelihood to respond to specific messaging, offers, or experiences and then easily weave these audiences into targeted experiences.
Session Stream
When it’s time to get granular, open access to raw Kibo session data means it can be ported in the tool of your choice: relational databases such as MySQL, data warehouses such as Amazon Redshift, or BI platforms like Tableau and Domo.
