FUTURE-PROOF YOUR CX

1-to-1 Personalization

Make 1-to-1 personalization possible by pulling together personalization technologies and expertise from market leading platforms.

It is now possible to treat customer as individuals, at scale.

Utilize 1-to-1 Personalization to Get Ahead

““[Kibo Personalization] helped us realize revenue we otherwise could not have captured. In approximately 4 months we saw an increase of nearly $6.9M in revenue as a direct result of [Kibo]’s machine learning capabilities.” ”
— Matthew Vermilyer, Program Manager, Personalization, Office Depot

1-to-1 Personalization

Deliver Unique Experiences At Scale

Lean on the power of AI to deliver highly personalized experiences to your customers. From homepage hero to in-store kiosk, set a goal like increasing conversion rate, reducing bounce rate, or improving engagement and let the machine decide which experience should be delivered to each visitor.

You can feed in your own first or third-party data alongside Kibo’s rich, out-of-the-box behavioral data to create hyper-relevant experiences for customers. It’s no black-box either, in-depth analytics show which data points are influencing the engine’s decisions so you can iterate, ideate, and develop stronger understandings of your customers.

1-to-1 Personalization

OMNICHANNEL REACH

Push experiences across all of your channels. We mean everywhere—Kibo’s Engine API allows you to test, personalize, or recommend products in-store, online, via email, in the call center and on mobile applications. Leverage data coordinated across touch points to create experiences that deliver a consistent brand experience.

GIVING YOU THE TOOLS TO DELIVER 1-TO-1

1-to-1 Personalization

BUILT FOR MARKETERS, ARCHITECTED FOR DEVELOPERS

Kibo gives marketers the power to easily create engaging and immersive customer experiences that increase conversions and revenue. The intuitive UI is built on a modern architecture that deploys easily in all environments, including client-side, server-side, and single-page applications such as React or Angular.