In the event that a merchant or fulfiller needs a closed case to be reopened, such as if it were marked closed by mistake, that can be done with the reopen action of the Return API.
The .json address above can be used to access the schema within Postman. An example use of the Return API follows here — or go directly to the schema or the sample Postman collection.
This example will reopen a return with the ID 00000.
The only required parameter is the Return ID, and there are no optional properties.
|returnID||integer||A unique identifier for the return. The minimum value is "1".|
The Full Request
This is all that a call would look like. Note that the Return ID is included in the body of the request and not in the URL.
"returnID" : 00000
The returned response follows the same structure as the Get Return API, providing information about the return that was reopened.