Status Codes

When working with OMS, client developers may encounter a number of response codes. These include generic statuses that apply to all APIs as well as errors that originate from the Mashery management tool or errors that occur only when using particular APIs.

Generic Statuses

These OK and error responses may be encountered when working with any aspect of OMS APIs. They have equivalent HTML status codes.

Code	Error Name	Description
5000	GENERIC_OK	Generic OK (HTML 200: standard response for successful HTTP requests)
5001	GENERIC_UNAVAILABLE	Generic Service Unavailable (HTML 503: the server is currently unavailable.)
5002	GENERIC_NOT_FOUND	Generic Not Found (HTML 404: the requested resource could not be found.)
5003	GENERIC_BAD_REQUEST	Generic Bad Request (HTML 400: the server cannot process the request due to a client error, such as incorrect syntax.)
5004	GENERIC_NOT_AUTHORIZED	Generic token not authorized to make call (HTML 403: the request was valid, but the the user might not have the necessary permissions.)
5005	GENERIC_NOT_ALLOWED	Generic Method Not Allowed (HTML 405: a request method is not supported for the resource, such as a GET request on a form that requires POST.)
5006	GENERIC_SERVER_ERROR	Generic Internal Server Error (HTML 500: an unexpected condition was encountered and no more specific message is suitable.)

Expanded HTML 400 Errors

In HTML, statuses in the 400 range refer to various generic client errors as listed in the previous table. In OMS, the following additional codes are more detailed client errors:

Code	Error Name	Description
5010	MISSING_QUERY_PARAM	Query parameter missing
5011	MISSING_REQUEST_DATA	Request data is missing
5012	ID_MISMATCH	ID in URI does not match ID in data
5013	INVALID_ID	ID is not valid
5014	INVALID_QUERY_PARAM	Query parameter(s) not valid
5015	INVALID_REQUEST_DATA	Request field is not valid
5016	UNSUPPORTED_QUERY_PARAM	Query parameter is not supported
5017	NO_VALID_QUERY_PARAMS	No valid query parameters were supplied
5018	CANNOT_MODIFY_FIELD	Field cannot be modified
5019	FIELD_NOT_APPLICABLE	Field is not applicable
5020	ONE_QUERY_PARAM_ALLOWED	Only one query param may be given
5021	VALIDATION_FAILED	Schema validation failed
5022	MALFORMED_JSON	JSON in request is not valid JSON
5023	INVALID_COMMA_SEPARATED	Invalid comma separated query param
5024	INVALID_SORT_BY	Invalid sortBy parameter
5025	NOT_IN_A_CAPTURE_STATE	Not in an available capture state

Mashery HTML 400 Errors

Another set of client errors that may be encountered originate from the Mashery portal used to manage the OMS APIs for developers. These primarily refer to access control problems related to the user’s API keys and authentication that expand on the generic status codes. These are listed below for quick reference, but can also be found in the official Mashery documentation.

Code	Error Name	Description
403	Forbidden	You have not been granted permission to access the requested method or object.
403	Not Authorized	The API key associated with your request was not recognized or the signature was incorrect.
403	Account Inactive	The API key you are using to access the Mashery API has not been approved or has been disabled.
403	Account Over Queries Per Second Limit	The API key you are using has attempted to access the api too many times in one second.
403	Account Over Rate Limit	The API key you are using has attempted to access the api too many times in the rate limiting period.
403	Rate Limit Exceeded	The service you have requested is over-capacity.
400	ERR_INVALID_APIKEY	The specified apikey is not valid.
400	ERR_INVALID_DATE_RANGE_EXCEEDS_7_DAY_MAX	The specified date range is longer than the maximum allowed of 7 days.
400	ERR_INVALID_END_DATE	The specified end_date is not valid.
400	ERR_INVALID_ERRORCODE_LIMIT	The specified errorcode_limit is not valid.
400	ERR_INVALID_FORMAT	The specified format is not valid.
400	ERR_INVALID_LIMIT	The specified limit is not valid.
400	ERR_INVALID_METHOD_LIMIT	The specified method_limit is not valid.
400	ERR_INVALID_SERVICE_DEV_KEY	The specified service_dev_key is not valid.
400	ERR_INVALID_SERVICE_KEY	The specified service_key is not valid.
400	ERR_INVALID_SIG	The specified sig is not valid.
400	ERR_INVALID_SITE_ID	The specified site_id is not valid.
400	ERR_INVALID_START_DATE	The specified start_date is not valid.

API-Specific HTML 400 Errors

These client errors occur only for certain APIs, as listed below.

Payment API

These responses may be encountered when using the Payment API and associated actions.

Code	Error Name	Description
5101	ALREADY_RECTIFIED	Payment already rectified
5102	CARD_MISMATCH	Card Number does not match issuer
5103	INVALID_CARD_NUMBER	Card Number is invalid
5104	ACCOUNT_CONFIGURATION_ERROR	Payment Account is not properly configured
5104	EXPIRED_CARD_NUMBER	Card Number is expired
5015	INVALID_MANUFACTURER	Card is not associated with Manufacturer
5106	MISSING_PAYMENT_INFORMATION	Missing Some Payment Information
5107	FAILURE_TO_RECTIFY	Failure to rectify

Order – Shipment – Action API

These responses may be encountered when using Order and Shipment actions, such as transitioning fulfillment states.

Code	Error Name	Description
5201	TRANSITION_NOT_SUPPORTED	Shipment state transition not supported
5202	ACTION_NOT_ALLOWED	Action not allowed

Create Order / Checkout API

These responses may be encountered when creating orders through checkout and Create Order 2.

Code	Error Name	Description
5301	ORDER_ALREADY_QUEUED	Cannot queue an order that has already been queued
5302	EXTERNAL_ORDER_ID_EXISTS	Order with externalOrderID given already exists
5303	PREAUTH_NOT_ENABLED	PREAUTH must be enabled (Catalog config)
5304	NOT_VALID_FOR_PREAUTH	Field missing or not valid for PREAUTH order
5305	LOCATION_NOT_VALID	Location must be valid and have pickup enabled
5306	INVALID_SUM_PAYMENTS	The sum of payments must be greater than or equal to order total
5307	AUTH_TOKEN_INVALID	Auth token was not available in the response log
5308	ORDER_ID_EXISTS	Order with orderID given already exists
5309	INCORRECT_BILLING_ADDR	Token was created with a different billing address
5310	EXTERNAL_ORDER_ID_INVALID	Provided external order id is not valid
5311	INVALID_NO_OP_TYPE	No op type being sent in doesn’t match catalog configuration
5312	AUTH_AMOUNT_REQUIRED	Auth Amount must be sent in
5313	PAYMENT_TOKEN_INVALID	Payment method token does not match the payment method in the response log
5314	EXTERNAL_FRAUD_CONFIGURATION	External fraud is attempting to be used without being turned on.
5315	INVALID_TRANSFER	Transfer orders created with items or quantities not in the parent order
5316	RESOURCE_ALREADY_EXISTS	Resource already exists
5317	RESOURCE_DOES_NOT_EXIST	Resource already exists
5318	RESOURCE_VALUE_ALREADY_EXIST	Resource value already exists

Customer API

This response may be encountered when using the Customer API and associated actions.

Code	Error Name	Description
5501	INVALID_PASSWORD	Password is not valid