Address the Crowded Market Seamless Retail Experiences
Stand out from the competition and win
A crowded apparel retail marketplace means that fashion retailers must work harder than ever to stand out from the competition. Exceed these changing customer expectations by providing shoppers a seamless experience between online offerings.
Exceed Expectations With The Best Fashion eCommerce Platform
To meet and exceed high expectations of today’s fashionistas, fashion merchants must deliver highly-engaging experiences and help shoppers find the most relevant matches for their personal style and fit preferences.
Orchestrate the Customer Journey
Personalization is about more than just product recommendations. It means curating the each customer’s journey with individualized experiences at every touch point. But to get there, retailers need to knock down data silos and achieve a 360 degree view of their customers.
Compete with Amazon’s Rise in Apparel with Great Inventory Management
Although traditional apparel brand manufacturers might be considered loftier players in the fashion game, it is impossible to ignore Amazon’s strategy to dominate in volume and scale. Proper inventory management can be the ace in the hole for fast fashion retail.
Provide On-Point Inventory with Order Management Software
With fast fashion brands competing for profit, sellers are more pressured than ever to cycle through inventory – often in a matter of weeks rather than months. Real-time inventory tools ensure retailers can keep up.
Digital Fashion Sales By the Numbers
Apparel consumers browse online before buying in store
U.S. clothing & footwear purchases occur online
Online purchases result in a return
THE FACTS about Digital Commerce Fashion Retail
You’re Either in, or You’re Out.
Supporting Business Models For all Occasions
Regardless of your specific business model or where your inventory lives, fulfilling apparel orders should be smooth and swift. Whether through home delivery or online-to-offline (O2O) options like buy online, pickup in-store (BOPIS), you need a solution to help you streamline operations and generate custom order routing workflows.
Order Management is an integral part of the Kibo Unified Commerce Cloud platform. Kibo Order Management allows your customers to receive products their way, minimize out out-of-stock scenarios, and decrease the need to discount slow-moving merchandise. For apparel and fashion customers, this also means drawing your online customers into your stores – resulting in increased sales and improved brand loyalty.
Overcoming the Fashion and Apparel Assortment Challenge
Like physical floor space, screen space is a limited resource. But you still need to showcase the full breadth of your fashion catalog. To succeed, fashion and apparel retailers need to personalize featured items, deploy visual search, and leverage other advanced merchandising techniques.
Kibo’s intuitive merchandising console allows fashion retailers to take advantage of boost and bury strategies to drive revenue and optimize programs. Additional tools such as dynamic template routing, flexible real-time filters, and pinning or blacklisting allow apparel retailers to deploy revenue-driving strategies.
Certona Personalization, part of the Kibo Unified Commerce Cloud platform, harnesses AI-powered algorithms to help apparel and fashion retailers deliver product recommendations that are tailored to the individual customer. Help shoppers find exactly what they are looking for and eliminate the hassle and cost of multiple returns.
Fun, Easy, & Everywhere Gift Cards
Keeping Shoppers Happy with Seamless Gift Card Processes
Everyone loves a gift card! With sizing and fit uncertain, gift cards allow shoppers to share the fashion love with friends, without the hassle or worry of purchasing a gift they may not like in the first place. To take full advantage of gift card sales, you need proper systems in place that make it easy to purchase and redeem gift cards, both online and offline, regardless of the card format.
Kibo’s fashion eCommerce software provides online and offline cross-channel capabilities for gift card holders, mobile-friendly features for gift card purchases, and social gifting shortcuts that provide direct links to gift card purchases in boosted posts and other paid placements.
Delight Your Customers Mobile Customer Service
Empower Sales Teams to Flex and Meet the Rush
The quality of your in-store associates can make or break a sale. But employee turnover and seasonal staff pose real challenges to maintaining a top-notch sales team. And during the busiest seasons, long checkout lines end up turning customers away before they even walk in the store.
Kibo’s Mobile Point of Service solution equips your associates to provide excellent service anywhere in the store. As part of the Unified Commerce Cloud platform, Kibo mPOS puts chain-wide inventory and product knowledge at their fingertips. Its intuitive user interface means that new and seasonal employees are easy to onboard. And Kibo mPOS enables line busting during peak hours, without the expense of additional POS terminals.
I’m Ready to Empower My Team
Apparel and Fashion OUR CLIENTS
Kibo is a Trusted Partner to Leading Apparel and Fashion Brands