Service Updates & Release Notes

Learn about new features and bug fixes for Kibo products.

eCommerce

November 1, 2018 – 18.21 (Tenant Deployment)

This is the final scheduled release before the holiday season. The next major release is currently projected for January 10, 2019.

Production Tenant Features

The following features were deployed to your production sandboxes on October 11 and October 25 at 4:00PM. They are slated to release to your production tenants on November 1 at 2:00AM-4:00AM.

  • Extensible and Third Party Payment Gateways: Payment Extensibility is a feature that allows you to create new payment gateways that aren’t already supported by eCommerce. These are created by building an application in the Kibo Dev Center, configuring that application as a gateway adapter, and then installing that application in your tenant. Third party payment services and digital wallets, such as Apple Pay and Pay With Amazon, can also be configured and enabled for customer use. Certificates, payment types, and capture options can all be configured for the new gateways and any refunds can be processed back through the gateway to the payment card. For more information, see the Payment Extensibility user guide and the Starter Kit for details about how to set up this new functionality.
  • Search Enhancements for Synonyms: Two new properties have been added to search synonyms settings, improving the accuracy of search results when synonyms are in play for relevancy. The phraseBoost setting raises the relevancy of results in which the phrase is found with both words next to each other. The matchOnAnyTerm setting allows documents to be included in search results even if only one search term is present. For more information about synonym settings, see the Search Settings guide.
  • Import/Export Product Sort: Product sort definitions and associated rankings can now be imported and exported, allowing the data can be easily viewed or updated from the Import/Export tool. These are new sheets in the Catalog template that include information about the catalog, sort definitions, start/end dates, rankings, and more. The export will display all current data, while import will add any new categories or update existing ones based on the data provided. For more information about exporting catalogs, see the Import/Export Catalog guide.
  • Import/Export Checkout ID: The checkout ID datapoint has been added as a column to the imported and exported Order template, allowing a complete picture of all the order details to be captured. The export will display the current checkout ID of each order, while an import will set any new IDs or update existing ones. For more information about exporting orders, see the Import/Export Order guide.
  • Unavailable Products in Categories: When managing category products with Visual Merchandising, if a product is either disabled, out of stock (hidden from storefront), or added to a dynamic category that it is not in, then the product will display as greyed out. This will indicate that although the product can be merchandised in this listing, it will not be displayed on the storefront. The message “Not Available” will also display under the product code.
  • Sort Definition API Override: Two additional parameters to the productRuntime search API allow the sort definition of products to be overridden, forcing a specific sort definition on the results. These parameters are “sortDefinition” and “defaultSortDefinition.” If sortDefinition is present, then the API looks up the definition by name and picks the first valid one for the effective date constraints. If defaultSortDefinition is present, the API first looks up the existing sort definition of the category and gives that one priority if it exists. The user-supplied sort option selected in the interface still overrides this action. For more information, see the Product Search API guide.
  • Avalara Supported Countries: New countries have been made available for use in Avalara application configuration. These countries are Saudi Arabia, Bahrain, and the United Arab Emirates.
  • Abandoned Cart Bronto Emails: Bronto can send Abandoned Cart emails to customers if their cart has been abandoned with items in it. You can specify when to trigger these emails – for example, if the cart has not been touched in 48 hours, then Bronto can send this email and send a reminder every 2 days after. After configuring the Bronto application, drop the “Bronto Conversion Tracking Script” widget onto the cart page. Then, log in to Bronto and copy the Tag Manager script code from Settings > Commerce and paste it into the widget’s text box. This will allow Bronto to identify when a cart has been abandoned and begin triggering emails. For more information about Bronto and order abandonment, see the Bronto user guide.
  • Add Item API: New REST APIs of CreateItem and DeleteItem have been created. When these APIs are implemented, shoppers can add items directly to their checkouts instead of going back to their cart and converting the cart to checkout. Items that are added or removed by these APIs are only recognized on the checkout page – if the shopper returns to the cart from checkout, those items will not be displayed. This allows shoppers to use Express Checkout or add a payment before selecting the Delivery method, where previously the checkout would drop the payment in these cases due to how eCommerce converts the cart into checkout. For more information about using these APIs, see the Checkout Items API guide.
  • Import/Export Date Filter Expansion: The date filter options for Order exports have been extended to include the Submitted Date and Update Date parameters as filter criteria. When these dates are specified, then the orders exported by the tool will be restricted to those within the given date ranges. For more information about using date filters and exporting, see the Import/Export guide.
  • ReCAPTCHA on Store Login: Invisible reCAPTCHA can now be implemented on the store login modal and page. When enabled, login attempts will only be validated if the reCAPTCHA secret exists in theme settings. This feature will require theme changes. These can be found in this github pull request. For more information about using themes and theme settings, see the Get Started with Themes guide.
  • eComm/OMS Error Email: When an order fails to be sent to OMS in an eCommerce-OMS integration, an error notification can now be triggered as an email. This email includes the error details and order number, so that action may be taken to address the missing order. This email is sent to the designated sender email address from the tenant’s General Settings.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

StatusSupport TicketResolution
Targeted for Production Tenants00559130, 00558285, 00570324Fixed an issue in which “Order Opened” events were triggered for abandoned orders, causing some orders to be marked for fulfillment that were not paid for.
Targeted for Production Tenants00556349, 00565188, 00563724Fixed an issue in which certain API calls could block each other, which caused internal server errors when adding items to a cart or searching during three incidents.
Targeted for Production Tenants00557057Fixed an issue in which the Password Reset email would only be sent to customers from Bronto if they were subscripted to marketing emails, instead of being sent as transactional status emails. Updates were also made for Welcome and User Wishlist Creation emails.
Targeted for Production Tenants00536008Fixed an issue in which the site navigation was listed as an eligible export under Catalog export. When selected, the export would run but would not be downloadable.
Targeted for Production Tenants00521502Fixed an issue in which refunds sent from Kibo to Avalara were always in USD instead of the original currency of the order catalog.
Targeted for Production Tenants00569179Fixed an issue in which customers could not check out from a particular tenant due to a “gateway account not found in system” error when attempting to place an order.
Targeted for Production Tenants00559939Fixed an issue in which PayPal credentials could not be saved on several of a tenant’s sites, preventing the PayPal Express payment type from enabling.
Targeted for Production Tenants00545868Fixed an issue in which content pages were duplicated on a tenant’s admin and production sites, also effecting their ability to accurately select other page listings.
Targeted for Production Tenants00573199Fixed an issue in which creating a new promoted product did not correctly promote the item on the category page.
Targeted for Production TenantsNAFixed an issue in which a particular configuration experienced generic errors when attempting to export SiteSettings.
Targeted for Production TenantsNAFixed an issue in which “active” contacts in Bronto were changed to the “onboarding” status when Kibo synced with Bronto.
Targeted for Production TenantsNAFixed an issue in which the validation for catalog ranking rules did not properly reference the catalog context, preventing items with ranking rules from being merchandised.
Targeted for Production TenantsNAFixed an issue in which the Preview mode of SiteBuilder experienced ID errors that prevented PDP, Cart, and Checkout from working properly.

Previous Updates

Production Tenant Features

The following features were deployed to your production sandboxes on October 11 at 4:00PM. They were slated to release to your production tenants on October 25 but have been delayed to November 1 at 2:00AM-4:00AM.

  • Extensible and Third Party Payment Gateways: Payment Extensibility is a feature that allows you to create new payment gateways that aren’t already supported by eCommerce. These are created by building an application in the Kibo Dev Center, configuring that application as a gateway adapter, and then installing that application in your tenant. Third party payment services and digital wallets, such as Apple Pay and Pay With Amazon, can also be configured and enabled for customer use. Certificates, payment types, and capture options can all be configured for the new gateways and any refunds can be processed back through the gateway to the payment card. For more information, see the Payment Extensibility user guide and the Starter Kit for details about how to set up this new functionality.
  • Search Enhancements for Synonyms: Two new properties have been added to search synonyms settings, improving the accuracy of search results when synonyms are in play for relevancy. The phraseBoost setting raises the relevancy of results in which the phrase is found with both words next to each other. The matchOnAnyTerm setting allows documents to be included in search results even if only one search term is present. For more information about synonym settings, see the Search Settings guide.
  • Import/Export Product Sort: Product sort definitions and associated rankings can now be imported and exported, allowing the data can be easily viewed or updated from the Import/Export tool. These are new sheets in the Catalog template that include information about the catalog, sort definitions, start/end dates, rankings, and more. The export will display all current data, while import will add any new categories or update existing ones based on the data provided. For more information about exporting catalogs, see the Import/Export Catalog guide.
  • Import/Export Checkout ID: The checkout ID datapoint has been added as a column to the imported and exported Order template, allowing a complete picture of all the order details to be captured. The export will display the current checkout ID of each order, while an import will set any new IDs or update existing ones. For more information about exporting orders, see the Import/Export Order guide.
  • Unavailable Products in Categories: When managing category products with Visual Merchandising, if a product is either disabled, out of stock (hidden from storefront), or added to a dynamic category that it is not in, then the product will display as greyed out. This will indicate that although the product can be merchandised in this listing, it will not be displayed on the storefront. The message “Not Available” will also display under the product code.
  • Sort Definition API Override: Two additional parameters to the productRuntime search API allow the sort definition of products to be overridden, forcing a specific sort definition on the results. These parameters are “sortDefinition” and “defaultSortDefinition.” If sortDefinition is present, then the API looks up the definition by name and picks the first valid one for the effective date constraints. If defaultSortDefinition is present, the API first looks up the existing sort definition of the category and gives that one priority if it exists. The user-supplied sort option selected in the interface still overrides this action. For more information, see the Product Search API guide.
  • Avalara Supported Countries: New countries have been made available for use in Avalara application configuration. These countries are Saudi Arabia, Bahrain, and the United Arab Emirates.

Production Sandbox Features

The following features are targeted only for your production sandboxes on October 25 at 4:00PM. They are slated to release to your production tenants on November 1 at 2:00AM-4:00AM.

  • Abandoned Cart Bronto Emails: Bronto can send Abandoned Cart emails to customers if their cart has been abandoned with items in it. You can specify when to trigger these emails – for example, if the cart has not been touched in 48 hours, then Bronto can send this email and send a reminder every 2 days after. After configuring the Bronto application, drop the “Bronto Conversion Tracking Script” widget onto the cart page. Then, log in to Bronto and copy the Tag Manager script code from Settings > Commerce and paste it into the widget’s text box. This will allow Bronto to identify when a cart has been abandoned and begin triggering emails. For more information about Bronto and order abandonment, see the Bronto user guide.
  • Add Item API: New REST APIs of CreateItem and DeleteItem have been created. When these APIs are implemented, shoppers can add items directly to their checkouts instead of going back to their cart and converting the cart to checkout. Items that are added or removed by these APIs are only recognized on the checkout page – if the shopper returns to the cart from checkout, those items will not be displayed. This allows shoppers to use Express Checkout or add a payment before selecting the Delivery method, where previously the checkout would drop the payment in these cases due to how eCommerce converts the cart into checkout. For more information about using these APIs, see the Checkout Items API guide.
  • Import/Export Date Filter Expansion: The date filter options for Order exports have been extended to include the Submitted Date and Update Date parameters as filter criteria. When these dates are specified, then the orders exported by the tool will be restricted to those within the given date ranges. For more information about using date filters and exporting, see the Import/Export guide.
  • ReCAPTCHA on Store Login: Invisible reCAPTCHA can now be implemented on the store login modal and page. When enabled, login attempts will only be validated if the reCAPTCHA secret exists in theme settings. This feature will require theme changes. These can be found in this github pull request. For more information about using themes and theme settings, see the Get Started with Themes guide.
  • eComm/OMS Error Email: When an order fails to be sent to OMS in an eCommerce-OMS integration, an error notification can now be triggered as an email. This email includes the error details and order number, so that action may be taken to address the missing order. This email is sent to the designated sender email address from the tenant’s General Settings.
StatusSupport TicketResolution
Targeted for Production Tenants00483627Fixed an issue in which a New Zealand-specific site did not correctly calculate order level discounts in the cart and checkout.
Targeted for Production Tenants00555364Fixed an issue where products that belonged to multiple categories only returned one category when viewing product information.
Targeted for Production Tenants00548515Fixed an issue in which the dynamic categories previews displayed differently in admin than they did on the live site.
Targeted for Production Tenants00554596Fixed an issue in which Kount errors prevented orders from processing through fraud, due to order information missing required IP addresses.
Targeted for Production Tenants00333401Fixed an issue where Kibo and Avalara experienced a mismatch for data such as productLossTaxAmount, shippingLossAmount, and shippingLossTaxAmount from the Return API.
Targeted for Production TenantsNAFixed an issue with searching in which pagination and sort order was not consistent when multiple documents all scored with the same relevancy and no additional sort filters were provided.
Targeted for Production TenantsNAFixed an issue in which Bazaarvoice failed to export products due to Java errors.
Targeted for Production Sandboxes00559130, 00558285, 00570324Fixed an issue in which “Order Opened” events were triggered for abandoned orders, causing some orders to be marked for fulfillment that were not paid for.
Targeted for Production Sandboxes00556349, 00565188, 00563724Fixed an issue in which certain API calls could block each other, which caused internal server errors when adding items to a cart or searching during three incidents.
Targeted for Production Sandboxes00557057Fixed an issue in which the Password Reset email would only be sent to customers from Bronto if they were subscripted to marketing emails, instead of being sent as transactional status emails. Updates were also made for Welcome and User Wishlist Creation emails.
Targeted for Production Sandboxes00536008Fixed an issue in which the site navigation was listed as an eligible export under Catalog export. When selected, the export would run but would not be downloadable.
Targeted for Production Sandboxes00521502Fixed an issue in which refunds sent from Kibo to Avalara were always in USD instead of the original currency of the order catalog.
Targeted for Production Sandboxes00569179Fixed an issue in which customers could not check out from a particular tenant due to a “gateway account not found in system” error when attempting to place an order.
Targeted for Production Sandboxes00559939Fixed an issue in which PayPal credentials could not be saved on several of a tenant’s sites, preventing the PayPal Express payment type from enabling.
Targeted for Production Sandboxes00545868Fixed an issue in which content pages were duplicated on a tenant’s admin and production sites, also effecting their ability to accurately select other page listings.
Targeted for Production SandboxesNAFixed an issue in which a particular configuration experienced generic errors when attempting to export SiteSettings.
Targeted for Production SandboxesNAFixed an issue in which “active” contacts in Bronto were changed to the “onboarding” status when Kibo synced with Bronto.
Targeted for Production SandboxesNAFixed an issue in which the validation for catalog ranking rules did not properly reference the catalog context, preventing items with ranking rules from being merchandised.

Production Tenant Features

The following features were deployed to your production sandboxes on September 18 and September 27 and September at 2:00PM. They are slated to release to your production tenants on October 11 at 2:00-4:00AM:

  • Visual Merchandising: Visual Merchandising enables you to reorganize the ordering of products within a product category to change how those products are listed on the storefront. This is useful for making sure that certain products are featured in the top results on your storefront and/or are more easily accessible when a shopper searches for that product/category. This feature requires changes to your core theme; ask your theme developer to make the changes outlined in this github pull request. For more information, refer to the Visual Merchandising guide.
  • Cart Takeover: The cart takeover feature enables customer service representatives to access and update a shopper’s online cart so that it has the desired products and product configurations. To do so, the CSR will create a new offline order for the customer and select the “View User’s Cart” option upon creation. This will open up the shopper’s storefront cart view in which the CSR can search for and add items. This is useful for CSRs to better assist shoppers with placing their orders and expands the capabilities of customer service. For more information, refer to the Cart Takeover guide.
  • Bazaarvoice Theme Updates: Order conversion tracking information is now included in a widget added to the order confirmation page. Functionality will remain the same for adding the widget to the product page for reviews, summaries, Q&A, and inline summaries. Beyond placing the widget, there are no configuration settings that aren’t handled by the application. This feature will require theme changes. These can be found in this github pull request.
  • Registered & Anonymous Shoppers: Customer Service Representatives can now view whether a shopper is registered or anonymous when selecting the customer through the dropdowns in Admin > Create Order and Admin > StoreCredits. This gives the CSR more information about the customer they are assisting, so that they can refer to this information when applicable during the service process.
  • Variant Discounts:The Variant Discount feature enables merchants to set up a discount to target a product variant and exclude/include product variants as part of the condition for qualifying for the discount. Previously you could only select base products as the condition and/or target for a discount, which included all of that product’s variants. For more information, refer to the Variant Discounts guide.
  • Customer Segments in Import/Export: A new sheet has been added to the Customers template in the Import-Export 2.0 application tool. The addition of this sheet allows segment information to be defined and the export content to be filtered based on this information, as selected by an option during attribute selection before performing the export. The export action exports all segments to a file if “customer segment” is selected and the import action either updates existing segments or adds new segments to the Customer Segment page within admin. For more information, refer to the Import/Export guide.
  • Customer Address Validation: A new Arc.js resource has been created to allow you or your SI partners to validate customer addresses using custom logic. This resource consists of two HTTP actions, address.validation.before and address.validation.after, that manipulate the HTTP request or response before and after the ValidateAddress operation occurs in Kibo eCommerce. For more information about how to use these actions, see the customer Arc.js guides.
  • External IDs for Multiship Orders: You can now update multiship orders with external order IDs, allowing you to better associate orders with multiple identifiers. Make a PUT request with an “externalID” parameter included in the payload, and the API will update the externalID of the specified order without re-evaluating other parameters, allowing this change to be safely made when the order is not pending. The new value can be viewed in the order admin or in the response body of an API call to retrieve order information. For more information updating orders, refer to the UpdateOrder API guide.

Production Sandbox Features

The following features are targeted only for your production sandboxes on October 11 at 4:00PM. They are slated to release to your production tenants on October 25 at 2:00AM-4:00AM.

  • Extensible and Third Party Payment Gateways: Payment Extensibility is a feature that allows you to create new payment gateways that aren’t already supported by eCommerce. These are created by building an application in the Kibo Dev Center, configuring that application as a gateway adapter, and then installing that application in your tenant. Third party payment services and digital wallets, such as Apple Pay and Pay With Amazon, can also be configured and enabled for customer use. Certificates, payment types, and capture options can all be configured for the new gateways and any refunds can be processed back through the gateway to the payment card. For more information, see the Payment Extensibility user guide and the Starter Kit for details about how to set up this new functionality.
  • Search Enhancements for Synonyms: Two new properties have been added to search synonyms settings, improving the accuracy of search results when synonyms are in play for relevancy. The phraseBoost setting raises the relevancy of results in which the phrase is found with both words next to each other. The matchOnAnyTerm setting allows documents to be included in search results even if only one search term is present. For more information about synonym settings, see the Search Settings guide.
  • Import/Export Product Sort: Product sort definitions and associated rankings can now be imported and exported, allowing the data can be easily viewed or updated from the Import/Export tool. These are new sheets in the Catalog template that include information about the catalog, sort definitions, start/end dates, rankings, and more. The export will display all current data, while import will add any new categories or update existing ones based on the data provided. For more information about exporting catalogs, see the Import/Export Catalog guide.
  • Import/Export Checkout ID: The checkout ID datapoint has been added as a column to the imported and exported Order template, allowing a complete picture of all the order details to be captured. The export will display the current checkout ID of each order, while an import will set any new IDs or update existing ones. For more information about exporting orders, see the Import/Export Order guide.
  • Unavailable Products in Categories: When managing category products with Visual Merchandising, if a product is either disabled, out of stock (hidden from storefront), or added to a dynamic category that it is not in, then the product will display as greyed out. This will indicate that although the product can be merchandised in this listing, it will not be displayed on the storefront. The message “Not Available” will also display under the product code.
  • Sort Definition API Override: Two additional parameters to the productRuntime search API allow the sort definition of products to be overridden, forcing a specific sort definition on the results. These parameters are “sortDefinition” and “defaultSortDefinition.” If sortDefinition is present, then the API looks up the definition by name and picks the first valid one for the effective date constraints. If defaultSortDefinition is present, the API first looks up the existing sort definition of the category and gives that one priority if it exists. The user-supplied sort option selected in the interface still overrides this action. For more information, see the Product Search API guide.
  • Avalara Supported Countries: New countries have been made available for use in Avalara application configuration. These countries are Saudi Arabia, Bahrain, and the United Arab Emirates.
StatusSupport TicketResolution
Targeted for Production Tenants00529664, 00534626, 00551333Fixed an issue where some refunds were processed twice by the Authorize.Net gateway.
Targeted for Production Tenants00441378, 00548091Fixed an issue that caused the promo page to error out when widget templates contained null values.
Targeted for Production Tenants00333401Fixed an issue in which refund tax calculations between Kibo and Avalara were mismatched.
Targeted for Production Tenants00526564Fixed an issue in which the Category RSS feed included references to an internal load balancer URL instead of the base URL of the configuration.
Targeted for Production TenantsN/AFixed an issue when importing a large amount of images of files in which the file manager randomly renamed images with “_1” appended to the end, despite the files not being duplicates.
Targeted for Production TenantsN/AFixed an issue that caused the Payment Details section to display gift card numbers with “0/0” at the end when printing an order.
Targeted for Production TenantsN/AFixed an issue where Site Builder data returned errors when “Export All” was selected.
Targeted for Production TenantsN/AFixed an issue where checkout attributes could not be updated with new values by the shopper through the storefront or an admin through API request.
Targeted for Production Sandboxes00483627Fixed an issue in which a New Zealand-specific site did not correctly calculate order level discounts in the cart and checkout.
Targeted for Production Sandboxes00555364Fixed an issue where products that belonged to multiple categories only returned one category when viewing product information.
Targeted for Production Sandboxes00548515Fixed an issue in which the dynamic categories previews displayed differently in admin than they did on the live site.
Targeted for Production Sandboxes00554596Fixed an issue in which Kount errors prevented orders from processing through fraud, due to order information missing required IP addresses.
Targeted for Production Sandboxes00333401Fixed an issue where Kibo and Avalara experienced a mismatch for data such as productLossTaxAmount, shippingLossAmount, and shippingLossTaxAmount from the Return API.
Targeted for Production SandboxesNAFixed an issue with searching in which pagination and sort order was not consistent when multiple documents all scored with the same relevancy and no additional sort filters were provided.
Targeted for Production SandboxesNAFixed an issue in which Bazaarvoice failed to export products due to Java errors.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are targeted only for your production sandboxes on September 27 at 2:00PM. They are slated to release to your production tenants on October 11 at 2:00AM-4:00AM alongside features from 18.18.

  • Variant Discounts:The Variant Discount feature enables merchants to set up a discount to target a product variant and exclude/include product variants as part of the condition for qualifying for the discount. Previously you could only select base products as the condition and/or target for a discount, which included all of that product’s variants. For more information, refer to the Variant Discounts guide.
  • Customer Segments in Import/Export: A new sheet has been added to the Customers template in the Import-Export 2.0 application tool. The addition of this sheet allows segment information to be defined and the export content to be filtered based on this information, as selected by an option during attribute selection before performing the export. The export action exports all segments to a file if “customer segment” is selected and the import action either updates existing segments or adds new segments to the Customer Segment page within admin. For more information, refer to the Import/Export guide.
  • Customer Address Validation: A new Arc.js resource has been created to allow you or your SI partners to validate customer addresses using custom logic. This resource consists of two HTTP actions, address.validation.before and address.validation.after, that manipulate the HTTP request or response before and after the ValidateAddress operation occurs in Kibo eCommerce. For more information about how to use these actions, see the customer Arc.js guides.
  • External IDs for Multiship Orders: You can now update multiship orders with external order IDs, allowing you to better associate orders with multiple identifiers. Make a PUT request with an “externalID” parameter included in the payload, and the API will update the externalID of the specified order without re-evaluating other parameters, allowing this change to be safely made when the order is not pending. The new value can be viewed in the order admin or in the response body of an API call to retrieve order information. For more information updating orders, refer to the UpdateOrder API guide.
StatusSupport TicketResolution
Targeted for Production TenantsN/AFixed an issue in the admin interface that caused errors when attempting to resend email notifications for Return Created and Return Authorized events.
Targeted for Production Sandboxes00529664, 00534626, 00551333Fixed an issue where some refunds were processed twice by the Authorize.Net gateway.
Targeted for Production Sandboxes00441378, 00548091Fixed an issue that caused the promo page to error out when widget templates contained null values.
Targeted for Production Sandboxes00333401Fixed an issue in which refund tax calculations between Kibo and Avalara were mismatched.
Targeted for Production Sandboxes00526564Fixed an issue in which the Category RSS feed included references to an internal load balancer URL instead of the base URL of the configuration.
Targeted for Production SandboxesN/AFixed an issue when importing a large amount of images of files in which the file manager randomly renamed images with “_1” appended to the end, despite the files not being duplicates.
Targeted for Production SandboxesN/AFixed an issue that caused the Payment Details section to display gift card numbers with “0/0” at the end when printing an order.
Targeted for Production SandboxesN/AFixed an issue where Site Builder data returned errors when “Export All” was selected.
Targeted for Production SandboxesN/AFixed an issue where checkout attributes could not be updated with new values by the shopper through the storefront or an admin through API request.

Notice: Delayed Release

This week’s release was scheduled for September 13th and delayed until September 18th. 

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are targeted only for your production sandboxes on September 18 at 2:00PM. They are slated to release to your production tenants on October 11 at 2:00AM-4:00AM.

  • Visual Merchandising: Visual Merchandising enables you to reorganize the ordering of products within a product category to change how those products are listed on the storefront. This is useful for making sure that certain products are featured in the top results on your storefront and/or are more easily accessible when a shopper searches for that product/category. This feature requires changes to your core theme; ask your theme developer to make the changes outlined in this github pull request. For more information, refer to the Visual Merchandising guide and register for the webinar on Thursday, September 20th.
  • Cart Takeover: The cart takeover feature enables customer service representatives to access and update a shopper’s online cart so that it has the desired products and product configurations. To do so, the CSR will create a new offline order for the customer and select the “View User’s Cart” option upon creation. This will open up the shopper’s storefront cart view in which the CSR can search for and add items. This is useful for CSRs to better assist shoppers with placing their orders and expands the capabilities of customer service. For more information, refer to the Cart Takeover guide.
  • Bazaarvoice Theme Updates: Order conversion tracking information is now included in a widget added to the order confirmation page. Functionality will remain the same for adding the widget to the product page for reviews, summaries, Q&A, and inline summaries. Beyond placing the widget, there are no configuration settings that aren’t handled by the application. This feature will require theme changes. These can be found in this github pull request.
  • Registered & Anonymous Shoppers: Customer Service Representatives can now view whether a shopper is registered or anonymous when selecting the customer through the dropdowns in Admin > Create Order and Admin > StoreCredits. This gives the CSR more information about the customer they are assisting, so that they can refer to this information when applicable during the service process.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00467006Fixed an issue that caused the Bazaarvoice application to return errors when importing ratings.
Targeted for Production TenantsN/AFixed an issue that created duplicate orders when a shopper checked out using Ship to Multiple Addresses.
Targeted for Production TenantsN/AFixed an issue that caused product images to display as “no image” on the storefront if you create a product using the Kibo eCommerce API and then edit the product.
Targeted for Production SandboxesN/AFixed an issue in the admin interface that caused errors when attempting to resend email notifications for Return Created and Return Authorized events.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00520737, 00521667Fixed an issue that prevented users from successfully exporting a pricelist.
Targeted for Production Sandboxes00467006Fixed an issue that caused the Bazaarvoice application to return errors when importing ratings.
Targeted for Production SandboxesN/AFixed an issue that created duplicate orders when a shopper checked out using Ship to Multiple Addresses.
Targeted for Production SandboxesN/AFixed an issue that caused product images to display as “no image” on the storefront if you create a product using the Kibo eCommerce API and then edit the product.

Notices:

Retirement of TLS 1.0 Support – Kibo is dedicated to remaining PCI (Payment Card Industry) compliant and providing the best security possible.  This is to serve as a final notice that we will no longer support TLS 1.0 in sandbox environments (Transport Layer Security version 1.0) after August 16, 2018, and will no longer support TLS 1.0 in production environments after November 14, 2018.  You must upgrade to TLS 1.1 or higher (we recommend the most recent version 1.2).  If you are still using TLS 1.0 after these dates, it will fundamentally impact your ability to use our platform.
To support TLS 1.1 or higher you will need to take additional steps for the following Kibo eCommerce application types:

For .net applications, do one of the following:

  • Update to the latest Kibo eCommerce.net SDK (2.0.6)
  • Upgrade to .net 4.6
  • Add the following line of code to the app startup:
    ServicePointManager.SecurityProtocol = SecurityProtocolType.Tls12 | SecurityProtocolType.Tls11 | SecurityProtocolType.Tls;

For Java applications, do one of the following:

  • Update to Java 7 version to 1.7.0_131-b31 or higher
  • Update Tomcat to use Java 7 or higher
  • Upgrade to latest version of Java (2.x)
  • Add the following line of code to your java command line options:
    -Dhttps.protocols= TLSv1.1,TLSv1.2

Recommended Testing for Arc.js Framework Upgrade: As a result of the V8 Javascript engine upgrade within the recent arc.js framework upgrade, the typeof operator now returns ‘function’ instead of ‘object’ for host objects. This change could prevent an API request body from routing correctly, such as in the example below:

var adjustmentData =
context.request.body;

//this doesn’t route properly
orderNodeSdk.applyShippingAdjustment(adjustmentData) ;

We recommend that you test your existing applications in sandbox to verify/correct any impacts this behavior change might have on your applications’ functionality.

This issue was originally found in the Kibo eCommerce Node SDK and has been patched in the latest Node update (version 2.12.2) found here. To apply this update, you will need to update your code and update/install the latest version of the Kibo eCommerce Node SDK. Note that although this issue was originally found in the Node SDK, it could affect applications that use other Kibo eCommerce SDKs as well.

Production Tenant Features

The following features were deployed to your production sandboxes on July 19 at 6:00PM. They are slated to release to your production tenants on August 16 at 5:00AM:

  • IMPORTANT NOTE: Kibo eCommerce Arc.js Framework Upgrade – In this release, we will be updating the Arc.js framework to an upgraded version of the V8 JavaScript engine from 4.4 to 6.5. The previous version of V8 JavaScript was similar to the versions of NodeJs prior to 4.0. This will be upgraded to the version that Node 9.0 uses, and will also support NPM modules that target 9 and above. This also means support for most all ES6 features, such as fat arrow functions, de-structuring assignment, templates, classes, proxies, etc. You can find more info about these versions at these sources: V8 Google Developer’s Guide, compare of node <4 to node 9, and Overview of ES6.For this release, we recommend that you make sure that your JavaScript developers are aware of the upgrade, and that you test your existing Arc applications in Sandbox prior to the release to Production Tenants in 2 weeks. While we don’t anticipate any impact to existing applications, it would be a good area of focus for testing in this release.
  • Gift Card Processing – You can now process gift card payments through third party payment gateways for both online and offline orders and manage gift card payments within Kibo eCommerce. This feature requires changes to your core theme. Ask your theme developer to make the theme changes outlined in this github pull request. For more information about this feature, refer to the Gift Card Processing guide.
  • Greedy Discount – You can now set up discounts that apply to the purchases required to qualify for the discount. Previously you could not apply a discount to purchases that counted toward the discount’s conditions. For more information, refer to the Discounts guide.
  • Order Search/Filtering – You can now search for orders in the Orders grid in Admin by Product, Submitted Date, Company Name, Custom Attributes, Phone Number, Shipping Address, and External Order ID. To search by submitted date and custom attribute name, use the Advanced Filter. To search by product, company name, phone number, and shipping address, use the search bar. Note, only Submitted Date displays in the Orders grid currently. For more information, refer to the Search for and View Orders section of the Orders guide.
  • Orders – Edit Gift Messages – CSRs can now edit gift messages for online orders and add or edit gift card messages for offline orders using the shopperNotes.giftMessage property within the UpdateOrder API call. After editing gift messages using that call, you can view the gift message for the order by viewing the order in the Order Details page in Admin. However, you cannot edit gift messages for orders using the Ship to Multiple Addresses feature. For more details, refer to the UpdateOrder API resource guide.
  • Customers – View Customer External ID – You can now view a customer’s External Customer ID on both the Customers grid and the Customer Account page in Admin. On the Customer Account page, the External Customer ID field displays as “External ID”. For more information, refer to the Customers guide.
  • Bazaarvoice – Single Product Feed for Multiple Sites – You can now link multiple Kibo eCommerce sites to a single Bazaarvoice client and import/export data from multiple sites at once. Previously you needed to set up a different bazaarvoice client for each of your Kibo eCommerce sites and pull data for each site individually. This feature requires changes to your core theme. Ask your theme developer to make the changes described in this github pull request. For more information on this feature including new fields and configuration instructions, refer to the Bazaarvoice configuration guide.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00468185Fixed an issue that caused PowerReviews to continue processing import jobs for merchant groups that were removed from PowerReviews.
Targeted for Production Tenants00447946Fixed an issue that allowed invalid values in the email, firstname, lastname, and username fields on the storefront.
Targeted for Production Tenants00474838Fixed an issue that prevented Boolean values from displaying correctly on order attributes.
Targeted for Production Tenants00462711Fixed an issue that caused the Paypal Express and Paypal Express 2 tabs to disappear from the Payment Types page in Admin, and which caused Paypal Express 2 credentials to disappear even after being saved. Note: If you still experience issues when saving Paypal Express 2 credentials, reinstall Paypal on the sites where the issue occurs. If you create any new sites, you will also need to reinstall Paypal on those new sites.
Targeted for Production Tenants00408363Fixed an issue that caused Kibo eCommerce to set a shipping address to the wrong product when adding a new address for an order using Ship to Multiple Addresses during checkout.
Targeted for Production Tenants00482423Fixed an issue that prevented a product category from updating and displaying on the navigation bar in storefront if it started off as empty but had a product added to it later.
Targeted for Production Tenants00458340Fixed an issue that caused Kibo eCommerce to deactivate a product if you updated that product using the UpdateProductInCatalog API call and removed the isActive field from the API request body before sending the call.
Targeted for Production Tenants00440389Fixed an issue that prevented third party applications from retrieving product feeds for search results.
Targeted for Production Tenants00293457, 00262908Fixed an issue that caused desktop drop zones to display in the site editor in Admin even when editing mobile or tablet site layouts.
Targeted for Production Tenants00425704Fixed an issue that prevented search results from displaying on the Correlation ID Lookup page in the Kibo Dev Center when you search for a developer account by correlation ID.
Targeted for Production Tenants00491336Fixed an issue that caused users with the promotion manager role to receive 403 errors when trying to view discounts in the Discounts page in Admin.
Targeted for Production TenantsN/AFixed an issue that prevented users from accessing the configuration page in Admin for .net applications when TLS 1.0 encryption is disabled.
Targeted for Production Sandboxes00520737, 00521667Fixed an issue that prevented users from successfully exporting a pricelist.
Targeted for Production Sandboxes on 8/13 @2:00PM,00474510, 00480742Enabled compression to improve site performance and prevent validation errors from displaying on product pages in Storefront. We recommend merchants to validate the sites in sandbox and verify sites with multi-locale prior to 8/16 when this change moves to production.

Notices:

  • Delay to Production Tenant Deployments – All features and bug fixes targeted for production tenants in this release have been delayed to deploy on August 16 at 5:00AM to give clients additional time to test changes related to the Kibo eCommerce Arc.js framework upgrade.
  • SDK Updates – The following Kibo eCommerce software development kits have been updated:
    • .Net SDK is updated to 2.0.6 and can be found here.
    • Node SDK is updated to 2.12.1 and can be found here.
    • Java SDK is updated to 2.2.1 and can be found here.

Production Tenant Features

The following features were deployed to your production sandboxes on July 19 at 6:00PM. They are slated to release to your production tenants on August 16 at 5:00AM:

  • IMPORTANT NOTE: Kibo eCommerce Arc.js Framework Upgrade – In this release, we will be updating the Arc.js framework to an upgraded version of the V8 JavaScript engine from 4.4 to 6.5. The previous version of V8 JavaScript was similar to the versions of NodeJs prior to 4.0. This will be upgraded to the version that Node 9.0 uses, and will also support NPM modules that target 9 and above. This also means support for most all ES6 features, such as fat arrow functions, de-structuring assignment, templates, classes, proxies, etc. You can find more info about these versions at these sources: V8 Google Developer’s Guide, compare of node <4 to node 9, and Overview of ES6.For this release, we recommend that you make sure that your JavaScript developers are aware of the upgrade, and that you test your existing Arc applications in Sandbox prior to the release to Production Tenants in 2 weeks. While we don’t anticipate any impact to existing applications, it would be a good area of focus for testing in this release.
  • Gift Card Processing – You can now process gift card payments through third party payment gateways for both online and offline orders and manage gift card payments within Kibo eCommerce. This feature requires changes to your core theme. Ask your theme developer to make the theme changes outlined in this github pull request. For more information about this feature, refer to the Gift Card Processing guide.
  • Greedy Discount – You can now set up discounts that apply to the purchases required to qualify for the discount. Previously you could not apply a discount to purchases that counted toward the discount’s conditions. For more information, refer to the Discounts guide.
  • Order Filtering – You can now filter orders in the Orders grid in Admin by Product, Submitted Date, Company Name, Custom Attributes, Phone Number, Shipping Address, and External Order ID.
  • Orders – Edit Gift Messages – CSRs can now edit gift messages for online orders and add or edit gift card messages for offline orders using the shopperNotes.giftMessage property within the UpdateOrder API call. After editing gift messages using that call, you can view the gift message for the order by viewing the order in the Order Details page in Admin. However, you cannot edit gift messages for orders using the Ship to Multiple Addresses feature. For more details, refer to the UpdateOrder API resource guide.
  • Customers – View Customer External ID – You can now view a customer’s External Customer ID on both the Customers grid and the Customer Account page in Admin. On the Customer Account page, the External Customer ID field displays as “External ID”. For more information, refer to the Customers guide.

Production Sandbox Features

The following features are targeted only for your production sandboxes on August 2 at 4:00PM. They are slated to release to your production tenants on August 16 at 5:00AM.

  • Bazaarvoice – Single Product Feed for Multiple Sites – You can now link multiple Kibo eCommerce sites to a single Bazaarvoice client and import/export data from multiple sites at once. Previously you needed to set up a different bazaarvoice client for each of your Kibo eCommerce sites and pull data for each site individually. This feature requires changes to your core theme. Ask your theme developer to make the changes described in this github pull request. For more information on this feature including new fields and configuration instructions, refer to the Bazaarvoice configuration guide.

Bug Fixes

The following list summarizes resolved issues for this release. Bug fixes targeted for production tenants have been rescheduled to deploy on August 16 at 5:00AM:

StatusSupport TicketResolution
Targeted for Production Tenants00468185Fixed an issue that caused PowerReviews to continue processing import jobs for merchant groups that were removed from PowerReviews.
Targeted for Production Tenants00447946Fixed an issue that allowed invalid values in the email, firstname, lastname, and username fields on the storefront.
Targeted for Production Tenants00474838Fixed an issue that prevented Boolean values from displaying correctly on order attributes.
Targeted for Production Tenants00462711Fixed an issue that caused the Paypal Express and Paypal Express 2 tabs to disappear from the Payment Types page in Admin, and which caused Paypal Express 2 credentials to disappear even after being saved. Note: If you still experience issues when saving Paypal Express 2 credentials, reinstall Paypal on the sites where the issue occurs. If you create any new sites, you will also need to reinstall Paypal on those new sites.
Targeted for Production Tenants00408363Fixed an issue that caused Kibo eCommerce to set a shipping address to the wrong product when adding a new address for an order using Ship to Multiple Addresses during checkout.
Targeted for Production Tenants00482423Fixed an issue that prevented a product category from updating and displaying on the navigation bar in storefront if it started off as empty but had a product added to it later.
Targeted for Production Tenants00458340Fixed an issue that caused Kibo eCommerce to deactivate a product if you updated that product using the UpdateProductInCatalog API call and removed the isActive field from the API request body before sending the call.
Targeted for Production Tenants00440389Fixed an issue that prevented third party applications from retrieving product feeds for search results.
Targeted for Production Tenants00293457, 00262908Fixed an issue that caused desktop drop zones to display in the site editor in Admin even when editing mobile or tablet site layouts.
Targeted for Production Tenants00425704Fixed an issue that prevented search results from displaying on the Correlation ID Lookup page in the Kibo Dev Center when you search for a developer account by correlation ID.
Targeted for Production Sandboxes00491336Fixed an issue that caused users with the promotion manager role to receive 403 errors when trying to view discounts in the Discounts page in Admin.
Targeted for Production SandboxesN/AFixed an issue that prevented users from accessing the configuration page in Admin for .net applications when TLS 1.0 encryption is disabled.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are targeted only for your production sandboxes on July 19 at 6:00PM. They are slated to release to your production tenants on August 2 at 5:00AM:

  • IMPORTANT NOTE: Kibo eCommerce Arc.js Framework Upgrade – In this release, we will be updating the Arc.js framework to an upgraded version of the V8 JavaScript engine from 4.4 to 6.5. The previous version of V8 JavaScript was similar to the versions of NodeJs prior to 4.0. This will be upgraded to the version that Node 9.0 uses, and will also support NPM modules that target 9 and above. This also means support for most all ES6 features, such as fat arrow functions, de-structuring assignment, templates, classes, proxies, etc. You can find more info about these versions at these sources: V8 Google Developer’s Guide, compare of node <4 to node 9, and Overview of ES6.For this release, we recommend that you make sure that your JavaScript developers are aware of the upgrade, and that you test your existing Arc applications in Sandbox prior to the release to Production Tenants in 2 weeks. While we don’t anticipate any impact to existing applications, it would be a good area of focus for testing in this release.
  • Gift Card Processing – You can now process gift card payments through third party payment gateways for both online and offline orders and manage gift card payments within Kibo eCommerce. This feature requires changes to your core theme. Ask your theme developer to make the theme changes outlined in this github pull request. For more information about this feature, refer to the Gift Card Processing guide.
  • Greedy Discount – You can now set up discounts that apply to the purchases required to qualify for the discount. Previously you could not apply a discount to purchases that counted toward the discount’s conditions. For more information, refer to the Discounts guide.
  • Order Filtering – You can now filter orders in the Orders grid in Admin by Product, Submitted Date, Company Name, Custom Attributes, Phone Number, Shipping Address, and External Order ID.
  • Orders – Edit Gift Messages – CSRs can now edit gift messages for online orders and add or edit gift card messages for offline orders using the shopperNotes.giftMessage property within the UpdateOrder API call. After editing gift messages using that call, you can view the gift message for the order by viewing the order in the Order Details page in Admin. However, you cannot edit gift messages for orders using the Ship to Multiple Addresses feature. For more details, refer to the UpdateOrder API resource guide.
  • Customers – View Customer External ID – You can now view a customer’s External Customer ID on both the Customers grid and the Customer Account page in Admin. On the Customer Account page, the External Customer ID field displays as “External ID”. For more information, refer to the Customers guide.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00468185Fixed an issue that caused PowerReviews to continue processing import jobs for merchant groups that were removed from PowerReviews.
Targeted for Production Sandboxes00447946Fixed an issue that allowed invalid values in the email, firstname, lastname, and username fields on the storefront.
Targeted for Production Sandboxes00474838Fixed an issue that prevented Boolean values from displaying correctly on order attributes.
Targeted for Production Sandboxes00462711Fixed an issue that caused the Paypal Express and Paypal Express 2 tabs to disappear from the Payment Types page in Admin, and which caused Paypal Express 2 credentials to disappear even after being saved. Note: If you still experience issues when saving Paypal Express 2 credentials, reinstall Paypal on the sites where the issue occurs. If you create any new sites, you will also need to reinstall Paypal on those new sites.
Targeted for Production Sandboxes00408363Fixed an issue that caused Kibo eCommerce to set a shipping address to the wrong product when adding a new address for an order using Ship to Multiple Addresses during checkout.
Targeted for Production Sandboxes00482423Fixed an issue that prevented a product category from updating and displaying on the navigation bar in storefront if it started off as empty but had a product added to it later.
Targeted for Production Sandboxes00458340Fixed an issue that caused Kibo eCommerce to deactivate a product if you updated that product using the UpdateProductInCatalog API call and removed the isActive field from the API request body before sending the call.
Targeted for Production Sandboxes00440389Fixed an issue that prevented third party applications from retrieving product feeds for search results.
Targeted for Production Sandboxes00293457, 00262908Fixed an issue that caused desktop drop zones to display in the site editor in Admin even when editing mobile or tablet site layouts.
Targeted for Production Sandboxes00425704Fixed an issue that prevented search results from displaying on the Correlation ID Lookup page in the Kibo Dev Center when you search for a developer account by correlation ID.

Production Tenant Features

The following features were deployed to your production tenants on June 28 at 4:00PM. They are scheduled to release to your production tenants on July 10 at 5:00AM:

  • Bronto Update – You can now create a custom email template for orders using Ship to Multiple Addresses so that a shopper receives only one confirmation email. To create a template for orders using the Ship to Multiple Addresses feature, you will need to use the new attributes (marked as (only for Multiship orders)) listed in the Order Abandoned, Confirmed, or Shipped table of the Bronto Application guide.
  • Discounts Page – View/Filter Stacking Layers – You can now view/filter discounts by stacking layer and stackable settings on the Discounts grid in Admin. For more information refer to the View/Filter Discounts by Stacking Settings section of the Stackable Disounts guide.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixed an issue that prevented product extras from displaying in fulfillment emails for orders containing at least one product with a product extra, and one product without a product extra.
Targeted for Production TenantsN/AFixed an issue that caused coupon codes to remain in a shopper’s checkout even after it was removed from the cart using the RemoveCoupon API call (commerce/checkouts/operations/removecoupon).
Targeted for Production Tenants00264234, 00467593Fixed an issue that prevented shoppers from checking out with orders containing more than 80 products and including multiple customized items.
Targeted for Production Tenants00469344Fixed a clickjacking vulnerability in storefront by adding the set_header hypr tag to the Kibo eCommerce hypr templates. This tag adds/modifies http headers on the request response. For more information on how to use this tag, refer to the Theme Reference guide.
Targeted for Production Tenants00498781Fixed an issue that caused a product ranking rule to not display on the Product Ranking page in Admin if the category codes linked to the ranking rule had a combined length of over 4,000 characters.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are targeted only for your production sandboxes on June 28 at 4:00PM. They are slated to release to your production tenants on July 5 at 5:00AM:

  • Bronto Update – You can now create a custom email template for orders using Ship to Multiple Addresses so that a shopper receives only one confirmation email. To create a template for orders using the Ship to Multiple Addresses feature, you will need to use the new attributes (marked as (only for Multiship orders)) listed in the Order Abandoned, Confirmed, or Shipped table of the Bronto Application guide.
  • Discounts Page – View/Filter Stacking Layers – You can now view/filter discounts by stacking layer and stackable settings on the Discounts grid in Admin. For more information refer to the View/Filter Discounts by Stacking Settings section of the Stackable Disounts guide.

Bug Fixes

The following list summarizes resolved issues for this release. The bug fixes targeted for production tenants are scheduled to deploy to on June 26 at 5:00AM. The bug fixes targeted for production sandboxes are scheduled to deploy on June 28 at 4:00PM:

StatusSupport TicketResolution
Targeted for Production Tenants00439780, 00454858, 00455141, 00451393, 00414261Fixed an issue that prevented you from adding/updating store credits successfully.
Targeted for Production TenantsN/AFixed an issue that prevented you from enabling the PowerReviews application without entering SFTP credentials. PowerReviews version 2.0 does not require these credentials.
Targeted for Production TenantsN/AFixed an issue for registered shoppers that caused order confirmation emails to be sent to a shopper’s registered email address even after the shopper changed their email address during checkout.
Targeted for Production Tenants00321236, 00465798Fixed an issue with reservations where if two items on the order have the same product (like in this order), under certain conditions the reservation count can be incorrectly calculated.
Targeted for Production TenantsN/AFixed an issue that caused a vague error message to appear in the storefront when a shopper submitted an order using Paypal for the payment method and the Paypal payment failed to authorize. Kibo eCommerce now redirects the shopper to their Paypal account page where they will see a more descriptive error message indicating why their payment failed to authorize.
Targeted for Production TenantsN/AFixed an issue that caused multiple confirmation emails to be sent for orders that used Ship to Multiple Addresses.
Targeted for Production TenantsN/AFixed an issue that prevented the Minimum Category Purchase Amount field from updating correctly on the Discounts page in Admin.
Targeted for Production TenantsN/AFixed an issue that allowed you to enter duplicate vocabulary values using the eCommerce API. The API now returns an error that requires you to enter unique entries for attribute vocabulary values.
Targeted for Production TenantsN/AFixed an issue that prevented eCommerce from exporting a product’s Active Status data when exporting a catalog for a site that contains only one catalog.
Targeted for Production TenantsN/AFixed an issue that caused configurations in PowerReviews to be deleted if those configurations were set for sites not associated with the currently selected merchant group.
Targeted for Production SandboxesN/AFixed an issue that prevented product extras from displaying in fulfillment emails for orders containing at least one product with a product extra, and one product without a product extra.
Targeted for Production SandboxesN/AFixed an issue that caused coupon codes to remain in a shopper’s checkout even after it was removed from the cart using the RemoveCoupon API call (commerce/checkouts/operations/removecoupon).
Targeted for Production Sandboxes00264234, 00467593Fixed an issue that prevented shoppers from checking out with orders containing more than 80 products and including multiple customized items.
Targeted for Production Sandboxes on 6/25/18 at 4:00PM,00489121Targeted for Production Sandboxes on 6/25/18 at 4:00PM,
Targeted for Production Sandboxes00469344Fixed a clickjacking vulnerability in storefront by adding the set_header hypr tag to the Kibo eCommerce hypr templates. This tag adds/modifies http headers on the request response. For more information on how to use this tag, refer to the Theme Reference guide.
Targeted for Production Sandboxes00498781Fixed an issue that caused a product ranking rule to not display on the Product Ranking page in Admin if the category codes linked to the ranking rule had a combined length of over 4,000 characters.

Notice: SDK Updates

The following Kibo eCommerce software development kits have been updated:

    • Java SDK is updated to 2.2.0 and can be found here.
    • .Net SDK is updated to 2.0.4 and can be found here.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug FixesDELAYED

The following list summarizes resolved issues for this release. These items are delayed and targeted to deploy to your production tenants on June 26 at 4:00PM:

StatusSupport TicketResolution
Targeted for Production Tenants00439780, 00454858, 00455141, 00451393, 00414261Fixed an issue that prevented you from adding/updating store credits successfully.
Targeted for Production TenantsN/AFixed an issue that prevented you from enabling the PowerReviews application without entering SFTP credentials. PowerReviews version 2.0 does not require these credentials.
Targeted for Production TenantsN/AFixed an issue for registered shoppers that caused order confirmation emails to be sent to a shopper’s registered email address even after the shopper changed their email address during checkout.
Targeted for Production Tenants00321236, 00465798Fixed an issue with reservations where if two items on the order have the same product (like in this order), under certain conditions the reservation count can be incorrectly calculated.
Targeted for Production TenantsN/AFixed an issue that caused a vague error message to appear in the storefront when a shopper submitted an order using Paypal for the payment method and the Paypal payment failed to authorize. Kibo eCommerce now redirects the shopper to their Paypal account page where they will see a more descriptive error message indicating why their payment failed to authorize.
Targeted for Production TenantsN/AFixed an issue that caused multiple confirmation emails to be sent for orders that used Ship to Multiple Addresses.
Targeted for Production TenantsN/AFixed an issue that prevented the Minimum Category Purchase Amount field from updating correctly on the Discounts page in Admin.
Targeted for Production TenantsN/AFixed an issue that allowed you to enter duplicate vocabulary values using the eCommerce API. The API now returns an error that requires you to enter unique entries for attribute vocabulary values.
Targeted for Production TenantsN/AFixed an issue that prevented eCommerce from exporting a product’s Active Status data when exporting a catalog for a site that contains only one catalog.
Targeted for Production TenantsN/AFixed an issue that caused configurations in PowerReviews to be deleted if those configurations were set for sites not associated with the currently selected merchant group.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

There are no features targeted for your production tenants this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00439780, 00454858, 00455141, 00451393, 00414261Fixed an issue that prevented you from adding/updating store credits successfully.
Targeted for Production SandboxesN/AFixed an issue that prevented you from enabling the PowerReviews application without entering SFTP credentials. PowerReviews version 2.0 does not require these credentials.
Targeted for Production SandboxesN/AFixed an issue for registered shoppers that caused order confirmation emails to be sent to a shopper’s registered email address even after the shopper changed their email address during checkout.
Targeted for Production Sandboxes00321236, 00465798Fixed an issue with reservations where if two items on the order have the same product (like in this order), under certain conditions the reservation count can be incorrectly calculated.
Targeted for Production SandboxesN/AFixed an issue that caused a vague error message to appear in the storefront when a shopper submitted an order using Paypal for the payment method and the Paypal payment failed to authorize. Kibo eCommerce now redirects the shopper to their Paypal account page where they will see a more descriptive error message indicating why their payment failed to authorize.
Targeted for Production SandboxesN/AFixed an issue that caused multiple confirmation emails to be sent for orders that used Ship to Multiple Addresses.
Targeted for Production SandboxesN/AFixed an issue that prevented the Minimum Category Purchase Amount field from updating correctly on the Discounts page in Admin.
Targeted for Production SandboxesN/AFixed an issue that allowed you to enter duplicate vocabulary values using the eCommerce API. The API now returns an error that requires you to enter unique entries for attribute vocabulary values.
Targeted for Production SandboxesN/AFixed an issue that prevented eCommerce from exporting a product’s Active Status data when exporting a catalog for a site that contains only one catalog.
Targeted for Production SandboxesN/AFixed an issue that caused configurations in PowerReviews to be deleted if those configurations were set for sites not associated with the currently selected merchant group.

Production Tenant Features

These updates were deployed to your production sandboxes on May 29 at 4:00PM. They are slated to release to your production tenants on June 7 at 5:00AM.

  • Bronto Update – Kibo eCommerce now supports the latest version of Bronto using TLS 1.2 for encrypted connections.
  • Discount Exclusivity – You can now exclude discounts from applying on top of a specific discount. For more information, refer to the Discounts guide.
  • GDPR Compliance – eCommerce has been updated to comply with new requirements by General Data Protection Regulation. Shoppers can now opt into GDPR terms and regulations through the storefront. Additionally, you can request Kibo to delete shoppers’ personal data. This feature requires changes to your core theme. Ask your theme developer to make the required changes to your theme to enable this feature, as detailed in the Github pull request. For more information, refer to the GDPR Compliance guide.
  • Search Settings: Boost Attributes – You can boost specific attributes within your site’s search settings. If a shopper searches for an item that has one of those boosted attributes, it will be listed as a more relevant item in your site’s search results.

Production Sandbox FeaturesDELAYED

The following updates are targeted only for your production sandboxes on June 13 at 4:00PM. They are slated to release to your production tenants on June 21 at 5:00AM.

  • Bronto Update – You can now use Bronto to send checkout confirmation emails for orders that use Ship to Multiple Addresses. When using Bronto for multiple shipment orders, Bronto sends only one order confirmation email to the shopper.

Bug Fixes

The following list summarizes resolved issues for this release. The bug fixes marked DELAYED are delayed to deploy on June 13 at 4:00PM:

StatusSupport TicketResolution
DELAYED Targeted for Production Sandboxes00439780, 00454858, 00455141, 00451393, 00414261Fixed an issue that prevented you from adding/updating store credits successfully.
DELAYED Targeted for Production SandboxesN/AFixed an issue that prevented you from enabling the PowerReviews application without entering SFTP credentials. PowerReviews version 2.0 does not require these credentials.
DELAYED Targeted for Production SandboxesN/AFixed an issue for registered shoppers that caused order confirmation emails to be sent to a shopper’s registered email address even after the shopper changed their email address during checkout.
DELAYED Targeted for Production Sandboxes00321236, 00465798Fixed an issue with reservations where if two items on the order have the same product (like in this order), under certain conditions the reservation count can be incorrectly calculated.
Targeted for Production SandboxesN/AFixed an issue that prevented eCommerce from sending event notifications for a tenant after that tenant upgraded to TLS 1.2 encryption.
DELAYED Targeted for Production SandboxesN/AFixed an issue that caused a vague error message to appear in the storefront when a shopper submitted an order using Paypal for the payment method and the Paypal payment failed to authorize. Kibo eCommerce now redirects the shopper to their Paypal account page where they will see a more descriptive error message indicating why their payment failed to authorize."

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 29 at 4:00PM. They are slated to release to your production tenants on June 7 at 5:00AM.

  • Bronto Update – Kibo eCommerce now supports the latest version of Bronto using TLS 1.2 for encrypted connections.
  • Discount Exclusivity – You can now exclude discounts from applying on top of a specific discount. For more information, refer to the Discounts guide.
  • GDPR Compliance – eCommerce has been updated to comply with new requirements by General Data Protection Regulation. Shoppers can now opt into GDPR terms and regulations through the storefront. Additionally, you can request Kibo to delete shoppers’ personal data.
  • Search Settings: Boost Attributes – You can boost specific attributes within your site’s search settings. If a shopper searches for an item that has one of those boosted attributes, it will be listed as a more relevant item in your site’s search results.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixed an issue that prevented a shopper’s cart from updating correctly if they left the checkout page, made edits to their cart on the cart page that affect the contents of the data bag, and returned to the checkout page. The checkout page retained the cart information from the first time the shopper attempted to checkout with that cart.
Targeted for Production TenantsN/AFixed an issue that caused the http.commerce.catalog.storefront.shipping.requestMultiRates.after arc action to return wrong value for ’OrderDiscountedSubTotal’ field, when using this action on a tenant with Ship to Multiple Addresses enabled.
DELAYED Targeted for Production SandboxesN/AFixed an issue that caused errors when running a wishlist reminder or test wishlist email using the Bronto application in Kibo eCommerce.

Production Tenant Features

The following features were deployed to your production sandboxes on April 30 or May 10 at 4:00 PM. They are scheduled to deploy to your production tenants on May 18 at 5:00 AM:

  • Discounts Page Updates – Updated the layout of the Discounts page in Admin and added the features described in the following sub-bullets. For more information on these changes, refer to the Discounts guide.
    • Exclude Products from Discounts– You can now exclude specific products or categories from applying toward discounts.
    • Threshold Messaging– You can now set up a message to display on your storefront to indicate a discount to customers and what actions they need to take to qualify for the discount.
      Note: This feature requires changes to your core theme. For more information, refer to the github pull request.
  • eCommerce-OMS Integrations Updates
    • Update eCommerce Order Status– Kibo eCommerce now updates the status of orders in eCommerce that were paid for in Kibo OMS.
  • Multiple Shipments Updates – The following features were added for tenants using the Ship to Multiple Addresses feature. For more information, refer to the Shared Payments sections of the Ship to Multiple Addresses guide.
    • Shared Payments– Changed to payment processing so that payments will be shared across child orders to help CSRs better understand and manage payments for orders that use the Ship to Multiple Addresses feature.
    • Third Party Payment Support – Kibo eCommerce now supports Paypal and Pay with Amazon as payment methods for tenants that have the Ship to Multiple Addresses feature enabled. This feature requires changes to your core theme if you use Pay with Amazon. Ask your theme developer to make the required changes outlined in the Github Pull Request.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production SandboxesN/AFixed an issue that prevented a shopper’s cart from updating correctly if they left the checkout page, made edits to their cart on the cart page that affect the contents of the data bag, and returned to the checkout page. The checkout page retained the cart information from the first time the shopper attempted to checkout with that cart.
Targeted for Production SandboxesN/AFixed an issue that caused the http.commerce.catalog.storefront.shipping.requestMultiRates.after arc action to return wrong value for ’OrderDiscountedSubTotal’ field, when using this action on a tenant with Ship to Multiple Addresses enabled.

Notice: Updates to this Release and Future Notifications

Kibo eCommerce will now deploy releases every two weeks on Thursdays. On the Monday of the week of the release you will receive email notifications with links to the release notes page, indicating what features/bugs are scheduled to deploy that Thursday. All deployment times and changes to release dates will be noted here in the release notes.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandboxes on April 30 or May 10 at 4:00 PM. They are scheduled to deploy to your production tenants on May 18 at 5:00 AM:

  • Discounts Page Updates – Updated the layout of the Discounts page in Admin and added the features described in the following sub-bullets. For more information on these changes, refer to the Discounts guide.
    • Exclude Products from Discounts– You can now exclude specific products or categories from applying toward discounts.
    • Threshold Messaging– You can now set up a message to display on your storefront to indicate a discount to customers and what actions they need to take to qualify for the discount.
      Note: This feature requires changes to your core theme. For more information, refer to the github pull request.
  • eCommerce-OMS Integrations Updates
    • Update eCommerce Order Status– Kibo eCommerce now updates the status of orders in eCommerce that were paid for in Kibo OMS.
  • Multiple Shipments Updates – The following features were added for tenants using the Ship to Multiple Addresses feature. For more information, refer to the Shared Payments sections of the Ship to Multiple Addresses guide.
    • Shared Payments– Changed to payment processing so that payments will be shared across child orders to help CSRs better understand and manage payments for orders that use the Ship to Multiple Addresses feature. For information, refer to the Shared Payments section of the Ship to Multiple Addresses guide.
    • Third Party Payment Support – Kibo eCommerce now supports Paypal and Pay with Amazon as payment methods for tenants that have the Ship to Multiple Addresses feature enabled. This feature requires changes to your core theme if you use Pay with Amazon. Ask your theme developer to make the required changes outlined in the Github Pull Request.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00416682, 00439596Fixed an issue that caused the productDiscount object within the http.commerce.catalog.storefront.tax.estimateTaxes.after arc action to have a null value.
Targeted for Production TenantsN/AFixed an issue that caused shipping discounts to apply incorrectly.

Notice: Updates to this Release and Future Notifications

This week’s scheduled release has moved to May 10. Additionally, Kibo eCommerce will now deploy releases every two weeks on Thursdays. On the Monday of the week of the release you will receive email notifications with links to the release notes page, indicating what features/bugs are scheduled to deploy that Thursday. All deployment times and changes to release dates will be noted here in the release notes.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandboxes on April 30 at 4:00 PM (CST). They are scheduled to deploy to your production tenants on May 10 at 5:00 AM (CST):

  • Discounts Page Updates – Updated the layout of the Discounts page in Admin.
  • Exclude Products from Discounts – You can now exclude specific products from applying toward discounts.
  • eCommerce-OMS Integrations Updates
    • Update eCommerce Order Status – Kibo eCommerce now updates the status of orders in eCommerce that were paid for in Kibo OMS.
  • Multiple Shipments Update – Shoppers can now checkout with items going to multiple shipping destinations without needing to specify multiple payment methods.
  • Threshold Messaging – You can now set up a message to display on your storefront to indicate a discount to customers and what actions they need to take to qualify for the discount.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00416682, 00439596Fixed an issue that caused the productDiscount object within the http.commerce.catalog.storefront.tax.estimateTaxes.after arc action to have a null value.
Targeted for Production SandboxesN/AFixed an issue that caused shipping discounts to apply incorrectly.

Production Tenant Features

The following features were deployed to your production sandboxes on April 12. They will deploy to your production tenants on April 19:

  • eCommerce-OMS Integrations Update –  Added the Recalculate tax during fulfillment checkbox In System > Customization > Applications > Kibo OMS App > Configuration, in the Settings tab. When you select this checkbox, Kibo OMS recalculates the tax for an order when receiving an order call from Kibo eCommerce.
  • Production Theme Installation Updates – Reduced the time required to install a production theme to five minutes.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixed an issue that caused some discounts to not apply to products after updating the cart.
Targeted for Production Tenants00414215, 00416196, 00426741, 00434166Fixed an issue that prevented some apps from displaying in the list of installed apps in System > Configuration > Applications in Admin if multiple versions of an app were installed to the tenant.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandboxes on April 12. They will deploy to your production tenants on April 19:

  • eCommerce-OMS Integrations Update –  Added the Recalculate tax during fulfillment checkbox In System > Customization > Applications > Kibo OMS App > Configuration, in the Settings tab. When you select this checkbox, Kibo OMS recalculates the tax for an order when receiving an order call from Kibo eCommerce.
  • Production Theme Installation Updates – Reduced the time required to install a production theme to five minutes.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production SandboxesN/AFixed an issue that caused some discounts to not apply to products after updating the cart.
Targeted for Production Sandboxes00414215, 00416196,Targeted for Production Sandboxes

Production Tenant Features

The following features were deployed to your production sandboxes on March 1 or March 16. They are scheduled to deploy to your production tenants on April 5.

  • eCommerce-OMS Integration Updates
    • Use eCommerce Location IDs – Locations can now be mapped outside of the OMS Configuration Application through an external Location ID that is added to an OM location in the OM fulfiller User Interface.
    • Fraud Integration with CyberSource Decision Manager – Fraudulent Orders using Decision Manager are now being sent to OM and are able to be screened before the order is fulfilled.
    • Send Purchase Location Code – Kibo eCommerce now supports location-based pricing for offline orders through the OMS Customer Care User Interface to ensure correct pricing information for products purchased.
  • Stackable Discounts – You can now apply multiple discounts to a single line item or order. For more information on using this feature, refer to the Stackable Discounts guide.
  • Filter Inventory by Location – You can now configure your eCommerce site to display a link to filter displayed inventory by location. When a shopper selects this link, your site displays only inventory available at a store near them. This feature requires theme changes to enable. For more information, see the Filter Inventory by Location guide.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release. They are scheduled to deploy to production sandboxes on March 1, March 16, and March 29, and will deploy to production tenants on April 5:

StatusSupport TicketResolution
Targeted for Production Tenants00400128Fixed an issue that prevented product attributes from displaying on product pages.
Targeted for Production Tenants00252332Fixed an issue that enabled shoppers to successfully submit an order with invalid credit card information when using both store credit and a credit card as payment for the order.
Targeted for Production Tenants00398503, 00398910Fixed an issue that prevented entity lists from displaying when searching for an entity list using the Kibo eCommerce API.
Targeted for Production Tenants00406112Fixed an issue that caused exports to fail when exporting data using the Mozu Import/Export tool.
Targeted for Production Tenants00391967Fixed an issue that caused eCommerce to enter Home Number data for both the Home Number and Mobile Number fields when only Home Phone number update was intiated in contact info using the UpdateAccountContact HTTP Request in the Kibo eCommerce API.
Targeted for Production Tenants00398221Fixed an issue that caused imports/exports for site page templates to fail.
Targeted for Production Tenants00357511Fixed an issue that prevented you from editing product attributes when searching for product attributes using certain keywords.
Targeted for Production Tenants00342027Fixed an issue where eCommerce did not update a shopper’s billing address to match changes to their shipping address when the billing address was tagged as “Same as Shipping”.
Targeted for Production TenantsN/AFixed an issue that caused the system to return an error when using an API call to sort or boost products.
Targeted for Production Tenants00383673Fixed an issue so that the system displays the correct currency symbol in return refunds.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release. They are scheduled to deploy to production sandboxes on March 29, and will deploy to production tenants on April 5:

StatusSupport TicketResolution
Targeted for Production Sandboxes00400128Fixed an issue that prevented product attributes from displaying on product pages.
Targeted for Production Sandboxes00252332Fixed an issue that enabled shoppers to successfully submit an order with invalid credit card information when using both store credit and a credit card as payment for the order.
Targeted for Production Sandboxes00398503, 00398910Fixed an issue that prevented entity lists from displaying when searching for an entity list using the Kibo eCommerce API.
Targeted for Production Sandboxes00406112Fixed an issue that caused exports to fail when exporting data using the Mozu Import/Export tool.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

There are no bug fixes targeted for your production sandboxes or tenants this week.

StatusSupport TicketResolution
N/AN/AN/A

Notice: Delays to Production Tenant Migrations

All migrations of production tenants to AWS are now scheduled for March 20th.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

  • eCommerce-OMS Integration Updates
    • Use eCommerce Location IDs – Locations can now be mapped outside of the OMS Configuration Application through an external Location ID that is added to an OM location in the OM fulfiller User Interface.
    • Fraud Integration with CyberSource Decision Manager – Fraudulent Orders using Decision Manager are now being sent to OM and are able to be screened before the order is fulfilled.
    • Send Purchase Location Code – Kibo eCommerce now supports location-based pricing for offline orders through the OMS Customer Care User Interface to ensure correct pricing information for products purchased.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00391967Fixed an issue that caused eCommerce to enter Home Number data for both the Home Number and Mobile Number fields when only Home Phone number update was intiated in contact info using the UpdateAccountContact HTTP Request in the Kibo eCommerce API.

Notice: Delays to Production Tenant Migrations

All migrations of production tenants to AWS are now scheduled for March 20th.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

There are no bug fixes targeted for your production sandboxes or tenants this week.

StatusSupport TicketResolution
N/AN/AN/A

Production Tenant Features

There are no features scheduled for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandboxes on March1. They are slated to release to your production tenants on March 8:

  • Stackable Discounts – You can now apply multiple discounts to a single line item or order. For more information on using this feature, refer to the Stackable Discounts guide.
  • Filter Inventory by Location – You can now configure your eCommerce site to display a link to filter displayed inventory by location. When a shopper selects this link, your site displays only inventory available at a store near them. This feature requires theme changes to enable. For more information, see the Filter Inventory by Location guide.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sanboxes00398221Fixed an issue that caused imports/exports for site page templates to fail.
Targeted for Production Sanboxes00357511Fixed an issue that prevented you from editing product attributes when searching for product attributes using certain keywords.
Targeted for Production Sanboxes00342027Fixed an issue where eCommerce did not update a shopper’s billing address to match changes to their shipping address when the billing address was tagged as “Same as Shipping”.
Targeted for Production SanboxesN/AFixed an issue that caused the system to return an error when using an API call to sort or boost products.
Targeted for Production Sanboxes00383673Fixed an issue so that the system displays the correct currency symbol in return refunds.

Production Tenant Features

The following features were deployed to your production sandboxes on February 15. They are slated to release to your production tenants on February 22.

  • Pay with Rewards using No-op Gateway – You can now process payments that use customer rewards without calling a payment gateway.
  • NG-OMS Integrations Update – You can now select which product attributes you want to send to Kibo OMS when you pass orders from NG to OMS for fulfillment.

Production Sandbox Features

There are no features scheduled for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00383673Fixed an issue that was giving an error when doing a return refund on an order with international currency.
Targeted for Production Tenants00357543, 00328472Fixed order and customer attributes to accept string values.

Notice: Planned Sandbox Downtime

Kibo eCommerce production sandboxes will be unavailable this Friday, February 16, between 11:00am and 3:00pm for scheduled maintenance. During this time you will be unable to access or modify production sandboxes, but your production tenants will remain available.

Production Tenant Features

There are no features scheduled for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandbox on February 15. They are slated to release to your production tenants on February 22.

  • Pay with Rewards using No-op Gateway – You can now process payments that use customer rewards without calling a payment gateway.
  • NG-OMS Integrations Update – You can now select which product attributes you want to send to Kibo OMS when you pass orders from NG to OMS for fulfillment.

Bug Fixes

The following list summarizes resolved issues for this release. They are scheduled to deploy to production sandboxes on February 15, and will deploy to production tenants on February 22:

StatusSupport TicketResolution
Targeted for Production Sandboxes00383673Fixed an issue that was giving an error when doing a return refund on an order with international currency.
Targeted for Production Sandboxes00357543, 00328472Fixed order and customer attributes to accept string values.

Production Tenant Features

There are no features scheduled for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandbox on February 2. They are slated to release to your production tenants on February 8.

  • Auto Add Free Product to Cart – You can now create discounts that automatically add a free product to a shopper’s cart if that shopper meets the criteria you set for the discount. For more detailed information on this feature, see the Auto Add Free Product to Cart guide. This feature requires changes to your core theme.
  • Pay with Rewards – You can now allow shoppers to use rewards earned through your reward system for online orders. For more detailed information on this feature, see the Pay with Rewards guide. This feature requires changes to your core theme.
  • Orders API Update – You can now use a single API call to calculate discounts, promotion codes, taxes, and handling when creating an offline order using the Kibo eCommerce API.
  • Order Reference Number – Shoppers can now search for orders by order reference number.

Bug Fixes

The following list summarizes resolved issues for this release. They are scheduled to deploy to production sandboxes on February 2, and will deploy to production tenants on February 8:

StatusSupport TicketResolution
Targeted for Production Sandboxes00383673Fixed an issue that was giving an error when doing a return refund on an order with international currency.
Targeted for Production Sandboxes00357543, 00328472Fixed order and customer attributes to accept string values.

Production Tenant Features

The following features deployed to your production sandboxes on January 11. They are slated to release to your production tenants on January 18.

  • NG-RTI Integrations – RTI widgets now send product codes instead of cart IDs to the Kibo RTI application when a shopper adds an item to their cart.
  • PowerReviews Credentials – You can now save configuration settings for the PowerReviews application without entering SFTP credentials.
  • Bypass Payment Authorization for Orders – You can now submit an order to your order management system without calling a payment gateway.
  • Default Site in Site Editor – When accessing the Editor page in Admin, the system now displays the last site you accessed by default.
  • Cybersource Gateway Upgrade – Upgraded the Cybersource payment gateway to TLS 1.2.

Production Sandbox Features

The following features are scheduled to deploy to your production sandbox on January 18. They are slated to release to your production tenants on January 25.

  • Checkout Number Generation – Updated the system to ensure order reference numbers and order numbers are not duplicates.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00341361Fixed an issue that caused product attributes to export without values when exporting products using the Kibo eCommerce Import-Export Application.
Targeted for Production TenantsN/AFixed an issue that caused an error message to display when processing orders using Radial payment gateway.
Targeted for Production Tenants00291437Fixed an issue that caused the system to time out and return you to the first page of results when paging through data using the Kibo eCommerce Database.
Targeted for Production Tenants00359282, 00363593, 00370257Fixed an issue that caused shoppers to receive an error when proceeding from cart to checkout.
Targeted for Production Tenants00369693, 00380780Fixed an issue that prevented you from switching to sub-catalogs on the Categories page in Admin.
Targeted for Production SandboxesN/AFixed an issue that caused the system to display On Hand inventory values in the Available inventory field when viewing store-level inventory on the Inventory page in Admin.
Targeted for Production SandboxesN/AFixed an issue that prevented the Kibo eCommerce API from correctly filtering a list of customers when filtering by custom attribute using the GetAccounts HTTP request.
Targeted for Production Tenants00341361Fixed an issue that caused product attributes to export without values when exporting products using the Kibo eCommerce Import-Export Application.

Production Tenant Features

The following features deployed to your production sandboxes on December 7. They are slated to release to your production tenants on January 11.

  • Customize Checkout Item Grouping – You can now use arc.js to customize how your system groups items during checkout.
  • Single Confirmation Email for Multi Ship Orders – Shoppers now recieve one confirmation email when completing an order that ships to multiple addresses.
  • Kibo OMS Application Updates
    • You can now save settings for the Kibo OMS application without having to enter SFTP credentials on the application configuration screen in Admin.
    • You now only have to import aggregate inventory files when importing inventory files from OMS.

Production Sandbox Features

The following features are scheduled to deploy to your production sandbox on January 11. They are slated to release to your production tenants on January 18.

  • NG-RTI Integrations – RTI widgets now send product codes instead of cart IDs to the Kibo RTI application when a shopper adds an item to their cart.
  • PowerReviews Credentials – You can now save configuration settings for the PowerReviews application without entering SFTP credentials.
  • Bypass Payment Authorization for Orders – You can now submit an order to your order management system without calling a payment gateway.
  • Default Site in Site Editor – When accessing the Editor page in Admin, the system now displays the last site you accessed by default.
  • Cybersource Gateway Upgrade – Upgraded the Cybersource payment gateway to TLS 1.2.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00202274Fixed an issue that prevented order refunds from processing correctly.
Targeted for Production Tenants00263754, 00237792Fixed an issue that prevented you from logging in and accessing your My Account page.
Targeted for Production Tenants00359016Fixed an issue that made some returns data unavailable when sorting returns on the Returns page in Admin.
Targeted for Production Sandboxes00341361Fixed an issue that caused product attributes to export without values when exporting products using the Kibo eCommerce Import-Export Application.
Targeted for Production SandboxesN/AFixed an issue that caused an error message to display when processing orders using Radial payment gateway.
Targeted for Production Sandboxes00291437Fixed an issue that caused the system to time out and return you to the first page of results when paging through data using the Kibo eCommerce Database.
Targeted for Production Sandboxes00359282, 00363593, 00370257Fixed an issue that caused shoppers to receive an error when proceeding from cart to checkout.
Targeted for Production Sandboxes00369693, 00380780Fixed an issue that prevented you from switching to sub-catalogs on the Categories page in Admin.

Holiday Release Schedule

Kibo eCommerce limits releases during the holiday season in order to reduce risk to clients during the critical buying season where order volume is at its peak. Regular production releases will resume on January 5, 2018, after the returns spike.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandbox on December 7. They are slated to release to your production tenants on January 4.

  • Customize Checkout Item Grouping – You can now use arc.js to customize how your system groups items during checkout.
  • Single Confirmation Email for Multi Ship Orders – Shoppers now recieve one confirmation email when completing an order that ships to multiple addresses.
  • Kibo OMS Application Updates
    • You can now save settings for the Kibo OMS application without having to enter SFTP credentials on the application configuration screen in Admin.
    • You now only have to import aggregate inventory files when importing inventory files from OMS.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00202274Fixed an issue that prevented order refunds from processing correctly.
Targeted for Production Sandboxes00263754, 00237792Fixed an issue that prevented you from logging in and accessing your My Account page.
Targeted for Production Sandboxes00359016Fixed an issue that made some returns data unavailable when sorting returns on the Returns page in Admin.

Holiday Release Schedule

Kibo eCommerce limits releases during the holiday season in order to reduce risk to clients during the critical buying season where order volume is at its peak.

  • The last production release for the year will occur on November 9, 2017, prior to Black Friday.
  • Regular production releases will resume on January 4, 2018, after the returns spike.
  • If the need arises, there may be one minor release scheduled for December 7, 2017 to address critical bug fixes.

Production Tenant Features

The following features were deployed to your production sandbox on November 2. They are slated to release to your production tenants on November 9.

  • Configure BIN Number Sharing in Payment Gateway – You can now configure your payment gateway to recognize branded credit cards by adding BIN numbers on the Payment Settings tab of the Payment Gateways page in Admin.
  • Confirmation Email for Multi Ship – Shoppers now receive one confirmation email for an order shipping to multiple addresses.
  • Add Product Codes to PowerReviews – You can now submit product codes that include unsupported characters by entering them into the Regex field on the Add Mozu Site section of the PowerReviews configuration page in Admin.
  • Send Image URLs to OMS – Your application now sends image URLs with orders sent to OMS so that product preview images display correctly in OMS CCUI.
  • OMS Payment Gateway Option – You can now select OMS as your payment gateway by selecting Kibo OMS on the Payment Gateways page in Admin.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00260063Fixed an issue that prevented you from voiding credit card payments due to an incorrect workflow type.
Targeted for Production Tenants00305620Fixed an issue that caused site homepages to use HTTP URLs instead of HTTPS URLs when Enforce Sitewide SSL was enabled in the Storefront section of the General Settings page in Admin.
Targeted for Production Tenants00317173Fixed an issue that prevented you from saving widgets to product page templates in the Editor page in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on October 26. They are slated to release to your production tenants on November 2.

  • Product Search Improvements – Shoppers can now filter searches in catalogs with over 500,000 records without your storefront site slowing down.
  • Process Returns through the Kibo OMS Application – You can now use the Kibo OMS Application to process returns created by shoppers in the MyAccount page.
  • View Product Codes on Hover – You can now view product codes for products when hovering your selector over the product’s name on screens in the Discounts module, to more easily identify products that a discount applies to.
  • View Customer Phone Number within Order – You can now view a customer’s phone number on the Customer Details section of the Orders Details page in Admin.
  • Order History – Anonymous shoppers can now search their order history for the status of a specific order using their order number and billing zip code or phone number.
  • Save RTI Configurations without RTI Instance ID – You can now save settings for the Kibo RTI application without entering an RTI instance ID.

Production Sandbox Features

These updates are targeted only for your production sandboxes on November 2. They are slated to release to your production tenants on November 9.

  • Configure BIN Number Sharing in Payment Gateway – You can now configure your payment gateway to recognize branded credit cards by adding BIN numbers on the Payment Settings tab of the Payment Gateways page in Admin.
  • Confirmation Email for Multi Ship – Shoppers now receive one confirmation email for an order shipping to multiple addresses.
  • Add Product Codes to PowerReviews – You can now submit product codes that include unsupported characters by entering them into the Regex field on the Add Mozu Site section of the PowerReviews configuration page in Admin.
  • Send Image URLs to OMS – Your application now sends image URLs with orders sent to OMS so that product preview images display correctly in OMS CCUI.
  • OMS Payment Gateway Option – You can now select OMS as your payment gateway by selecting Kibo OMS on the Payment Gateways page in Admin.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00224638Fixed an issue that prevented cart items from displaying properly on the checkout page when adding an item to a cart using AddItemToCart API.
Targeted for Production Tenants00305819, 00304750Fixed an issue that prevented you from submitting orders that lacked a contact email on the billing info for a check payment type.
Targeted for Production Tenants00290332Fixed an issue that caused the screen to repaint when typing a special request note for an order.
Targeted for Production Tenants00301590Fixed an issue that prevented image links from opening in the same tab when set to “Navigate to a click-through URL”.
Targeted for Production Tenants00254242Fixed an issue that caused search results to link to the wrong URL.
Targeted for Production Tenants00305621, 00293226Fixed an issue that redirected users to an HTTPS URLs with incorrect character casing.
Targeted for Production Tenants00219714Fixed an issue that prevented you from importing search synonyms.
Targeted for Production Sandboxes00260063Fixed an issue that prevented you from voiding credit card payments due to an incorrect workflow type.
Targeted for Production Sandboxes00305620Fixed an issue that caused site homepages to use HTTP URLs instead of HTTPS URLs when Enforce Sitewide SSL was enabled in the Storefront section of the General Settings page in Admin.
Targeted for Production Sandboxes00317173Fixed an issue that prevented you from saving widgets to product page templates in the Editor page in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on October 5, October 12 or October 19. They are slated to release to your production tenants on October 26.

  • Purchase Location Code on Product – You can now use additional parameters to validate store-level pricing for unique locations.
  • Long Product Lists for Dynamic Categories – You can now create dynamic categories with more than 5,000 product codes without needing to wait 24 hours for the category to be re-indexed.
  • Multiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Note: Enabling this feature requires modifications to your theme as well as adoption of the new checkout model.
  • Kibo OMS Application Updates – The application now features the following updates:
    • Checkout with PayPal – Shoppers can now select PayPal as a payment option when checking out on the storefront.
    • Order Status Updates – You now receive order status updates in Admin after that order has been sent to OMS.

Production Sandbox Features

These updates are targeted only for your production sandboxes on October 26. They are slated to release to your production tenants on November 2.

  • Product Search Improvements – Shoppers can now filter searches in catalogs with over 500,000 records without your storefront site slowing down.
  • Process Returns through the Kibo OMS Application – You can now use the Kibo OMS Application to process returns created by shoppers in the MyAccount page.
  • View Product Codes on Hover – You can now view product codes for products when hovering your selector over the product’s name on screens in the Discounts module, to more easily identify products that a discount applies to.
  • View Customer Phone Number within Order – You can now view a customer’s phone number on the Customer Details section of the Orders Details page in Admin.
  • Order History – Anonymous shoppers can now search their order history for the status of a specific order using their order number and billing zip code or phone number.
  • Save RTI Configurations without RTI Instance ID – You can now save settings for the Kibo RTI application without entering an RTI instance ID.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00198823, 00246547, 00292492, 00296523Fixed an issue that prevented publish sets from publishing.
Targeted for Production Tenants00198759Fixed an issue that caused checkout to fail when using an international address that lacked a default zip code.
Targeted for Production Tenants00302016Fixed an issue that prevented Credit Amount from displaying in the Audit Log.
Targeted for Production Tenants00289269Fixed an issue that prevented images from displaying in outgoing emails that used templates including images.
Targeted for Production Tenants00272953Fixed an issue that prevented Returns Status from displaying in the Salesforce connector application.
Targeted for Production Tenants00273924Fixed an issue that prevented orders from automatically syncing to Salesforce.
Targeted for Production Tenants00285856Fixed an issue that prevented USPS first-class shipping rate options from displaying in admin or storefront when a nine-digit zip code is provided.
Targeted for Production Tenants00225084Fixed an issue that prompted shoppers to select card when Check by Mail was selected as the payment option.
Targeted for Production Tenants00296705Fixed an issue that prevented shoppers from logging in from the Order Status screen.
Targeted for Production Sandboxes00224638Fixed an issue that prevented cart items from displaying properly on the checkout page when adding an item to a cart using AddItemToCart API.
Targeted for Production Sandboxes00305819, 00304750Fixed an issue that prevented you from submitting orders that lacked a contact email on the billing info for a check payment type.
Targeted for Production Sandboxes00290332Fixed an issue that caused the screen to repaint when typing a special request note for an order.
Targeted for Production Sandboxes00301590Fixed an issue that prevented image links from opening in the same tab when set to “Navigate to a click-through URL”.
Targeted for Production Sandboxes00254242Fixed an issue that caused search results to link to the wrong URL.
Targeted for Production Sandboxes00305621, 00293226Fixed an issue that redirected users to an HTTPS URLs with incorrect character casing.
Targeted for Production Sandboxes00219714Fixed an issue that prevented you from importing search synonyms.

DELAYED Production Tenant Features

The following features were deployed to your production sandbox on October 5 or October 12, but have been delayed for deployment until October 26.

  • Purchase Location Code on Product – You can now use additional parameters to validate store-level pricing for unique locations.
  • Long Product Lists for Dynamic Categories – You can now create dynamic categories with more than 5,000 product codes without needing to wait 24 hours for the category to be re-indexed.
  • Multiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Shoppers can also select to direct ship some items while picking up other items in store. Note: Enabling this feature requires modifications to your theme.

Production Sandbox Features

These updates are targeted only for your production sandboxes on October 19. They are slated to release to your production tenants on October 26.

  • Kibo OMS Application Updates – The application now features the following updates:
    • Checkout with PayPal – Shoppers can now select PayPal as a payment option when checking out on the storefront.
    • Order Status Updates – You now receive order status updates in Admin after that order has been sent to OMS.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants (on 10/26)00198823, 00246547, 00292492, 00296523Fixed an issue that prevented publish sets from publishing.
Targeted for Production Tenants (on 10/26)00198759Fixed an issue that caused checkout to fail when using an international address that lacked a default zip code.
Targeted for Production Tenants (on 10/26)00302016Fixed an issue that prevented Credit Amount from displaying in the Audit Log.
Targeted for Production Tenants (on 10/26)00289269Fixed an issue that prevented images from displaying in outgoing emails that used templates including images.
Targeted for Production Tenants (on 10/26)00272953Fixed an issue that prevented Returns Status from displaying in the Salesforce connector application.
Targeted for Production Tenants (on 10/26)00273924Fixed an issue that prevented orders from automatically syncing to Salesforce.
Targeted for Production Sandboxes00239762Fixed an issue that caused shoppers to be charged twice when processing a payment.
Targeted for Production Sandboxes00285856Fixed an issue that prevented first-class shipping rate options from displaying in admin or storefront.

Production Tenant Features

The following features were deployed to your production sandbox on October 5, and are scheduled to deploy to your production tenant on October 12.

  • DELAYEDMultiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Shoppers can also select to direct ship some items while picking up other items in store. Note: Enabling this feature requires modifications to your theme. This feature has been delayed for performance optimizations and will release to production tenants on October 26 (targeted).

Production Sandbox Features

These updates are targeted only for your production sandboxes on October 12. They are slated to release to your production tenants on October 19.

  • Purchase Location Code on Product – You can now use additional parameters to validate store-level pricing for unique locations.
  • Long Product Lists for Dynamic Categories – You can now create dynamic categories with more than 5,000 product codes without needing to wait 24 hours for the category to be re-indexed.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants (on 10/26)00225084Fixed an issue that prompted shoppers to select card when Check by Mail was selected as the payment option.
Targeted for Production Tenants (on 10/26)00296705Fixed an issue that prevented shoppers from logging in from the Order Status screen.
Targeted for Production Sandboxes00198823, 00246547, 00292492, 00296523Fixed an issue that prevented publish sets from publishing.
Targeted for Production Sandboxes00198759Fixed an issue that caused checkout to fail when using an international address that lacked a default zip code.
Targeted for Production Sandboxes00302016Fixed an issue that prevented Credit Amount from displaying in the Audit Log.
Targeted for Production Sandboxes00289269Fixed an issue that prevented images from displaying in outgoing emails that used templates including images.
Targeted for Production Sandboxes00272953Fixed an issue that prevented Returns Status from displaying in the Salesforce connector application.
Targeted for Production Sandboxes00273924Fixed an issue that prevented orders from automatically syncing to Salesforce.

Production Tenant Features

The following features were deployed to your production sandbox on September 28, and are scheduled to deploy to your production tenant on October 5.

  • Unlock Locked Accounts – If a shopper is locked out of their account, they can now request a password reset email from the storefront in order to regain access. They will no longer need to contact Customer Support in order to have a CSR unlock the account from the Admin.
  • Internal Notes on Orders – You can now view Created Date and Created By information for internal notes created by CSRs.
  • Payment Transaction History – You can now view the AVS and CVV response codes from the Payment Gateway on the Orders screen for a credit card used for an order. Just click on the Payments tab > Transaction History. The response codes indicate if the billing address and CVV are a match with the credit card. Check your payment gateway provider’s documentation for response code meanings.

Production Sandbox Features

These updates are targeted only for your production sandboxes on September 28. They are slated to release to your production tenants on October 5.

  • Multiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Shoppers can also select to direct ship some items while picking up other items in store. Note: Enabling this feature requires modifications to your theme.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00199797Fixed an issue that prevented internal notes with more than 500 characters from displaying correctly.
Targeted for Production Sandboxes00225084Fixed an issue that prompted shoppers to select card when Check by Mail was selected as the payment option.
Targeted for Production Sandboxes00296705Fixed an issue that prevented shoppers from logging in from the Order Status screen.

Production Tenant Features

The following features were deployed to your production sandbox on September 21, and are scheduled to deploy to your production tenant on September 28.

  • Location Attributes – You can now expose location attributes on your storefront.

Production Sandbox Features

These updates are targeted only for your production sandboxes on September 28. They are slated to release to your production tenants on October 5.

  • Unlock Locked Accounts – If a shopper is locked out of their account, they can now request a password reset email from the storefront in order to regain access. They will no longer need to contact Customer Support in order to have a CSR unlock the account from the Admin. For more information on this process, refer to the Unlock Locked Accounts section of the Customer guide.
  • Internal Notes on Orders – You can now view Created Date and Created By information for internal notes created by CSRs.
  • Payment Transaction History – You can now view the AVS and CVV response codes from the Payment Gateway on the Orders screen for a credit card used for an order. Just click on the Payments tab > Transaction History. The response codes indicate if the billing address and CVV are a match with the credit card. Check your payment gateway provider’s documentation for response code meanings.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00255320 & 00269573Fixed an issue that prevented you from editing or deleting order items if the order contained multiple versions of the same product.
Targeted for Production Tenants00281104 & 00251780Fixed an issue that incorrectly changed the billing address when a shopper updated their shipping address.
Targeted for Production Tenants00266047Fixed an issue that prevented updating the billing address when the shopper chooses for the billing address to be the same as the shipping address.
Targeted for Production Tenants00238271Fixed a synchronization issue in the Constant Contact Application by Kibo eCommerce.
Targeted for Production Sandboxes00199797Fixed an issue that prevented internal notes with more than 500 characters from displaying correctly.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on September 21. They are slated to release to your production tenants on September 28.

  • Location Attributes – You can now expose location attributes on your storefront.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00255320 & 00269573Fixed an issue that prevented you from editing or deleting order items if the order contained multiple versions of the same product.
Targeted for Production Sandboxes00281104 & 00251780Fixed an issue that incorrectly changed the billing address when a shopper updated their shipping address.
Targeted for Production Sandboxes00266047Fixed an issue that prevented updating the billing address when the shopper chooses for the billing address to be the same as the shipping address.
Targeted for Production Sandboxes00238271Fixed a synchronization issue in the Constant Contact Application by Kibo eCommerce.

Production Tenant Features

The following feature was deployed to your production sandbox on September 7. They are slated for your production tenants on September 14.

  • Hypr Tag User Context – You can now use the include_product tag to include user context data during product searches.
  • Upgrade Power Reviews Integration – Upgraded the PowerReviews integration for eCommerce currently supported in the Kibo App Marketplace.
  • Failed Orders Retry Screen – In the Kibo OMS Application, you can now view and apply actions to a list of failed orders.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00265047Fixed an issue that prevented the homepage from redirecting site visitors to an alternate homepage URL.
Targeted for Production Tenants00275528Fixed an issue that caused a source to redirect through an HTTP in addition to HTTPS when Enforce Sitewide SSL is enabled assisting in improving SEO.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are targeted only for your production sandboxes on September 7. They are slated for your production tenants on September 14.

  • Hypr Tag User Context – You can now use the include_product tag to include user context data during product searches.
  • Upgrade Power Reviews Integration – Upgraded the PowerReviews integration for eCommerce currently supported in the Kibo App Marketplace.
  • Failed Orders Retry Screen – In the Kibo OMS Application, you can now view and apply actions to a list of failed orders.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00264026 & 00225777Fixes an issue that removed the Save button from the Product Details page for certain user roles.
Targeted for Production Tenants00249788Fixes an issue that prevented customer segments from displaying in Admin.
Targeted for Production Tenants00252108Fixes an issue that incorrectly applied credits whenever a Pay with Amazon order was refunded.
Targeted for Production Tenants00238089Fixes an issue that prevented querying orders correctly.
Targeted for Production Sandboxes00265047Fixed an issue that prevented the homepage from redirecting site visitors to an alternate homepage URL.
Targeted for Production Sandboxes00275528Fixed an issue that caused a source to redirect through an HTTP in addition to HTTPS when Enforce Sitewide SSL is enabled assisting in improving SEO.

Production Tenant Features

The following features were deployed to your production sandbox on August 10, and are scheduled to deploy to your production tenant on August 17.

  • Location Attributes—You can now create and edit attributes for locations through both Admin and the API. In Admin, the location attributes display in the Locations grid and can be edited through the Locations details page. Note that you cannot display these location attributes on the storefront. A future update of the Core theme will address storefront display, however.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that prevented image alt text from displaying.
Targeted for Production TenantsN/AFixes an issue that caused sitemaps to list the home page incorrectly.
Targeted for Production Tenants00201167 & 00199651Fixes an issue that prevented updates to the subject line in email templates.
Targeted for Production TenantsN/AFixes a product validation error that occurred when updating quantities for products with extras during checkout.
Targeted for Production Tenants00216272Fixes an issue that prevented shipping certain orders.
Targeted for Production Sandboxes00264026 & 00225777Fixes an issue that removed the Save button from the Product Details page for certain user roles.
Targeted for Production Sandboxes00249788Fixes an issue that prevented customer segments from displaying in Admin.
Targeted for Production Sandboxes00252108Fixes an issue that incorrectly applied credits whenever a Pay with Amazon order was refunded.
Targeted for Production Sandboxes00238089Fixes an issue that prevented querying orders correctly.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on August 10. They are slated to release to your production tenants on August 17.

  • Location Attributes—You can now create and edit attributes for locations through both Admin and the API. In Admin, the location attributes display in the Locations grid and can be edited through the Locations details page. Note that you cannot display these location attributes on the storefront. A future update of the Core theme will address storefront display, however.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production SandboxesN/AFixes an issue that prevented image alt text from displaying.
Targeted for Production SandboxesN/AFixes an issue that caused sitemaps to list the home page incorrectly.
Targeted for Production Sandboxes00201167 & 00199651Fixes an issue that prevented updates to the subject line in email templates.
Targeted for Production SandboxesN/AFixes a product validation error that occurred when updating quantities for products with extras during checkout.
Targeted for Production Sandboxes00216272Fixes an issue that prevented shipping certain orders.

Production Tenant Features

The following features were deployed to your production sandbox on July 27, and are scheduled to deploy to your production tenant on August 3.

  • Select Fulfillment Method—Shoppers can now select their desired fulfillment method, direct ship or in-store pickup, during the checkout process. The fulfillment method applies at the item level.
  • Select Store Location—For in-store pickups, shoppers can now select the store location most convenient to them. The store selection applies at the item level.
  • Kibo OMS Application Update—You can now enter an SFTP server name and username. If your application is hosted by Kibo OMS, the username is your manufacturer ID.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00273308Fixes an issue that prevented the ShipWorks Application from marking extras as fulfilled.
Targeted for Production TenantsN/AFixes an issue that caused payments to be declined when using the Paymentech gateway.
Targeted for Production Tenants00275421Fixes an issue that prevented saving product property values.
Targeted for Production Tenants00267219Fixes an inventory tracking issue that prevented some products from displaying correctly.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on July 27. They are slated to release to your production tenants on August 3.

  • Select Fulfillment Method—Shoppers can now select their desired fulfillment method, direct ship or in-store pickup, during the checkout process. The fulfillment method applies at the item level.
  • Select Store Location—For in-store pickups, shoppers can now select the store location most convenient to them. The store selection applies at the item level.
  • Kibo OMS Application Update—You can now enter an SFTP server name and username. If your application is hosted by Kibo OMS, the username is your manufacturer ID.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00249788Fixes an issue that prevented customer segments from displaying on customer accounts.
Targeted for Production Tenants00250606Fixes an issue that prevented sorting entity lists.
Targeted for Production Tenants00248463Fixes an issue with pagination in entity list results.
Targeted for Production Tenants00234576Fixes an issue that caused failed refund transactions to process as successful refund transactions.
Targeted for Production Sandboxes00273308Fixes an issue that prevented the ShipWorks Application from marking extras as fulfilled.
Targeted for Production SandboxesN/AFixes an issue that caused payments to be declined when using the Paymentech gateway.
Targeted for Production Sandboxes00275421Fixes an issue that prevented saving product property values.
Targeted for Production Sandboxes00267219Fixes an inventory tracking issue that prevented some products from displaying correctly.

Production Tenant Features

The following features were deployed to your production sandbox on July 13, and are scheduled to deploy to your production tenant on July 20.

  • File Manager Search Update—Search terms and filters now persist in the File Manager search after switching between catalogs.
  • Product Draft Indicator—The Product grid now displays whether products are active or in the draft state.
  • Unsaved Changes Prompt—Admin users are now prompted to save their work when navigating away from Product or Category pages that contain unsaved changes.
  • Product Properties HTML Display—The product properties and attribute value grids now display only the text format for HTML entries to make it easy to quickly identify necessary edits.
  • Price List Entry Attributes—You can now add and edit price list entry attributes using Admin and the API, as well as filter the Price List Entry grid by attribute value.

Production Sandbox Features

These updates are targeted only for your production sandboxes on July 20. They are slated to release to your production tenants on July 27.

  • DELAYED Select Fulfillment Method—Shoppers can now select their desired fulfillment method, direct ship or in-store pickup, during the checkout process. The fulfillment method applies at the item level.
  • DELAYED Select Store Location—For in-store pickups, shoppers can now select the store location most convenient to them. The store selection applies at the item level.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00227708Fixes an issue that delivered "Back in Stock" emails at incorrect times.
Targeted for Production Tenants00214142Fixes an issue that prevented adding product bundles or extras to a product’s related or upsell lists.
Targeted for Production Sandboxes00249788Fixes an issue that prevented customer segments from displaying on customer accounts.
Targeted for Production Sandboxes00250606Fixes an issue that prevented sorting entity lists.
Targeted for Production Sandboxes00248463Fixes an issue with pagination in entity list results.
Targeted for Production Sandboxes00234576Fixes an issue that caused failed refund transactions to process as successful refund transactions.

Production Tenant Features

No features were deployed to your production sandbox on July 6. Therefore, there are no features targeted for your production tenants on July 13.

Production Sandbox Features

These updates are targeted only for your production sandboxes on July 13. They are slated to release to your production tenants on July 20.

  • File Manager Search Update—Search terms and filters now persist in the File Manager search after switching between catalogs.
  • Product Draft Indicator—The Product grid now displays whether products are active or in the draft state.
  • Unsaved Changes Prompt—Admin users are now prompted to save their work when navigating away from Product or Category pages that contain unsaved changes.
  • Product Properties HTML Display—The product properties and attribute value grids now display only the text format for HTML entries to make it easy to quickly identify necessary edits.
  • Price List Entry Attributes—You can now add and edit price list entry attributes using Admin and the API, as well as filter the Price List Entry grid by attribute value.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00227708Fixes an issue that delivered "Back in Stock" emails at incorrect times.
Targeted for Production Sandboxes00214142Fixes an issue that prevented adding product bundles or extras to a product’s related or upsell lists.

Production Tenant Features

The following features were deployed to your production sandbox on June 29, and are scheduled to deploy to your production tenant on July 6.

  • Customer Accounts—You can now view more than 25 customers in pagination results.

Production Sandbox Features

These are no updates targeted for your production sandbox on July 6.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue when sorting Admin grids that removed prior search filters and applied the sort to all items in the grid.

Production Tenant Features

The following features were deployed to your production sandbox on June 22, and are scheduled to deploy to your production tenant on June 29.

  • Kibo OMS Application—You can now select which order attributes to send from Kibo eCommerce to Kibo OMS via the Kibo OMS Application. You can find the order attribute options in the Kibo OMS configuration settings.

Production Sandbox Features

These updates are targeted only for your production sandboxes on June 29. They are slated to release to your production tenants on July 6.

  • Customer Accounts—You can now view more than 25 customers in pagination results.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00202240Fixes Firefox incompatibility issues in Admin.
Targeted for Production Tenants00249013Fixes an issue that failed to display widgets after a user submitted the form on the Password Reset page.
Targeted for Production Tenants00261066Fixes performance issues when editing products with a large number of properties.
Targeted for Production Tenants00253163Fixes an issue that prevented saving changes to product properties if there was a special character in the name.
Targeted for Production TenantsN/AFixes an issue that prevented deleting images from a category page.
Targeted for Production TenantsN/AFixes an issue when sorting Admin grids that removed prior search filters and applied the sort to all items in the grid.

Production Tenant Features

The following features were deployed to your production sandbox on June 8, and are scheduled to deploy to your production tenant on June 22 (these features were delayed a week relative to the normal deployment cadence to accommodate regularly scheduled maintenance).

  • Content Drafts—You can now view more than 25 content drafts in pagination results.
  • Product Attribute API Filtering—You can successfully use the API to filter product attributes that contain special characters.

Production Sandbox Features

These updates are targeted only for your production sandboxes on June 22. They are slated to release to your production tenants on June 29.

  • Kibo OMS Application—You can now select which order attributes to send from Kibo eCommerce to Kibo OMS via the Kibo OMS Application. You can find the order attribute options in the Kibo OMS configuration settings.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00257536Fixes an issue with the Import-Export Application that prevented updating the short and long product descriptions at the catalog level.
Targeted for Production Tenants00202186Fixes an issue with the Import-Export Application that prevented processing pricelists that hadn’t been published.
Targeted for Production Tenants00198112Fixes an issue that prevented applying line item price adjustments to orders.
Targeted for Production Tenants00234559Fixes an issue that prevented adding surcharges via the API.
Targeted for Production Tenants00202153Fixes an issue that prevented removing a line item from an order if the item was out of stock.
Targeted for Production Tenants00217252Fixes an issue that displayed unpublished pricing data when creating offline orders in Admin.
Targeted for Production Sandboxes00202240Fixes Firefox incompatibility issues in Admin.
Targeted for Production Sandboxes00249013Fixes an issue that failed to display widgets after a user submitted the form on the Password Reset page.
Targeted for Production Sandboxes00261066Fixes performance issues when editing products with a large number of properties.
Targeted for Production Sandboxes00253163Fixes an issue that prevented saving changes to product properties if there was a special character in the name.
Targeted for Production SandboxesN/AFixes an issue that prevented deleting images from a category page.
Targeted for Production SandboxesN/AFixes an issue when sorting Admin grids that removed prior search filters and applied the sort to all items in the grid.

Production Tenant Features

Due to regularly scheduled maintenance, there are no features targeted to your production tenants on June 15.

Production Sandbox Features

These updates deployed to your production sandboxes on June 8. They are slated to release to your production tenants on June 22 (due to regularly scheduled maintenance, there are no features targeted to production sandboxes on June 15).

  • Content Drafts—You can now view more than 25 content drafts in pagination results.
  • Product Attribute API Filtering—You can successfully use the API to filter product attributes that contain special characters.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants (on 6/22)00257536Fixes an issue with the Import-Export Application that prevented updating the short and long product descriptions at the catalog level.
Targeted for Production Tenants (on 6/22)00202186Fixes an issue with the Import-Export Application that prevented processing pricelists that hadn’t been published.
Targeted for Production Tenants (on 6/22)00198112Fixes an issue that prevented applying line item price adjustments to orders.
Targeted for Production Tenants (on 6/22)00234559Fixes an issue that prevented adding surcharges via the API.
Targeted for Production Tenants (on 6/22)00202153Fixes an issue that prevented removing a line item from an order if the item was out of stock.
Targeted for Production Tenants (on 6/22)00217252Fixes an issue that displayed unpublished pricing data when creating offline orders in Admin.

Production Tenant Features

No features were deployed to your production sandboxes on June 1. Therefore, there are no features targeted for your production tenants on June 8.

Production Sandbox Features

These updates are targeted only for your production sandboxes on June 8. They are slated to release to your production tenants on June 22 (due to regularly scheduled maintenance, there are no features targeted to production tenants on June 15).

  • Content Drafts—You can now view more than 25 content drafts in pagination results.
  • Product Attribute API Filtering—You can successfully use the API to filter product attributes that contain special characters.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00227361Fixes an issue that deleted the following fields from an order whenever a purchase order was used as payment: Company/Organization, Middle Name or Initial, Mobile Phone Number, Work Phone Number
Targeted for Production Sandboxes00257536Fixes an issue with the Import-Export Application that prevented updating the short and long product descriptions at the catalog level.
Targeted for Production Sandboxes00202186Fixes an issue with the Import-Export Application that prevented processing pricelists that hadn’t been published.
Targeted for Production Sandboxes00198112Fixes an issue that prevented applying line item price adjustments to orders.
Targeted for Production Sandboxes00234559Fixes an issue that prevented adding surcharges via the API.
Targeted for Production Sandboxes00202153Fixes an issue that prevented removing a line item from an order if the item was out of stock.
Targeted for Production Sandboxes00217252Fixes an issue that displayed unpublished pricing data when creating offline orders in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on May 25, and are scheduled to deploy to your production tenant on June 1.

  • Hover on Category—You can now view the full category name when you hover over a category in the category tree.

Production Sandbox Features

These are no updates targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00214146Fixes a theme issue that prevented retrieving correct model data when using category.top.
Targeted for Production Tenants00198671Fixes an issue that prevented partial content requests from working on the CDN.
Targeted for Production Tenants00240671Fixes an issue with the PowerReviews Application that caused English rating values to incorrectly apply to localized sites. As part of this fix, you can now select a Rating Attribute for each site in the application’s configuration settings.
Targeted for Production Sandboxes00227361Fixes an issue that deleted the following fields from an order whenever a purchase order was used as payment: Company/Organization, Middle Name or Initial, Mobile Phone Number, Work Phone Number

Production Tenant Features

The following features were deployed to your production sandbox on May 18, and are scheduled to deploy to your production tenant on May 25.

  • Kibo OMS Application—You can now use the Kibo OMS Application to integrate the benefits of your Kibo Order Management System (OMS) account into Kibo eCommerce.
  • Publish Sets Display—The most recent publish sets now display at the top of the list.
  • Product Image Name—The product image input now includes the image name to make it easier to find and select images for products.
  • Solr Case Sensitivity—You can now specify Solr to create case-sensitive indexes using the indexValueWithCase Boolean available on Attribute API operations and some Catalog Products and Catalog ProductSearch operations. You can also use the facetValueSort parameter on the Search operation to achieve greater control when retrieving facets from the API.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 25. They are slated to release to your production tenants on June 1.

  • Hover on Category—You can now view the full category name when you hover over a category in the category tree.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00219405Fixes issues caused by the previously case-insensitive Solr search implementation. Refer to the Solr feature above for more information.
Targeted for Production Tenants00234548Fixes an issue that caused target rules to incorrectly display across the Zones and Product Rules tabs.
Targeted for Production Sandboxes00214146Fixes a theme issue that prevented retrieving correct model data when using category.top.
Targeted for Production Sandboxes00198671Fixes an issue that prevented partial content requests from working on the CDN.
Targeted for Production Sandboxes00240671Fixes an issue with the PowerReviews Application that caused English rating values to incorrectly apply to localized sites. As part of this fix, you can now select a Rating Attribute for each site in the application’s configuration settings.

Production Tenant Features

The following features were deployed to your production sandbox on May 11, and are scheduled to deploy to your production tenant on May 18.

  • Redirect Search—You can now use a search bar to filter the Redirects grid in Admin.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 18. They are slated to release to your production tenants on May 25.

  • Kibo OMS Application—You can now use the Kibo OMS Application to integrate the benefits of your Kibo Order Management System (OMS) account into Kibo eCommerce.
  • Publish Sets Display—The most recent publish sets now display at the top of the list.
  • Product Image Name—The product image input now includes the image name to make it easier to find and select images for products.
  • Solr Case Sensitivity—You can now specify Solr to create case-sensitive indexes using the indexValueWithCase Boolean available on Attribute API operations and some Catalog Products and Catalog ProductSearch operations. You can also use the facetValueSort parameter on the Search operation to achieve greater control when retrieving facets from the API.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants213187 / 00229351Fixes an issue in the Kount Application that caused errors after order submissions.
Targeted for Production TenantsN/AFixes an issue that caused certain custom routes to evaluate incorrectly.
Targeted for Production Tenants00244306 / 00246625 / 00247048 / 00247147 / 00248312Fixes an issue that prevented category images from saving.
Targeted for Production Sandboxes00219405Fixes issues caused by the previously case-insensitive Solr search implementation. Refer to the Solr feature above for more information.
Targeted for Production Sandboxes00234548Fixes an issue that caused target rules to incorrectly display across the Zones and Product Rules tabs.

Production Tenant Features

No features were deployed to production sandboxes last week. Therefore, no features are targeted for your production tenants on May 11.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 11. They are slated to release to your production tenants on May 18.

  • Redirect Search—You can now use a search bar to filter the Redirects grid in Admin.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes213187 / 00229351Fixes an issue in the Kount Application that caused errors after order submissions.
Targeted for Production SandboxesN/AFixes an issue that caused certain custom routes to evaluate incorrectly.
Targeted for Production Sandboxes00244306 / 00246625 / 00247048 / 00247147 / 00248312Fixes an issue that prevented category images from saving.

Production Tenant Features

The following features were deployed to your production sandbox on April 27, and are scheduled to deploy to your production tenant on May 4.

  • Product Recommendations in Emails: You can now include product recommendations in emails sent to customers if you have an RTI account.

Production Sandbox Features

There are no updates targeted for production sandboxes this week.

Documentation Updates

The following documentation topics are new or improved for this release:

  • New Arc.js example that demonstrates how to add custom tax data to an order.
  • Expanded response fields topic that demonstrates the recommended methods for culling API data.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00202153Fixes an issue that prevented deleting or updating line items if a fulfilled item on the order was out of stock.
Targeted for Production TenantsN/AFixes and issue that caused Ajax and TypeErrors after ten minutes of inactivity in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on April 20, and are scheduled to deploy to your production tenant on April 27.

  • Salesforce Sales Cloud Application Update: The application now exports user and timestamp order information to Salesforce, so you can easily tell whether a shopper or a CSR created an order and at what time they did so.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 27. They are slated to release to your production tenants on May 4.

  • Product Recommendations in Emails: You can now include product recommendations in emails sent to customers if you have an RTI account.

Documentation Updates

The following documentation topics are new or improved for this release:

  • New Arc.js example that demonstrates how to add custom tax data to an order.
  • Expanded response fields topic that demonstrates the recommended methods for culling API data.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00197802Fixes an issue that caused paid and fulfilled orders to display as processing instead of completed.
Targeted for Production Tenants00228783Fixes an issue that caused the PageCount and PageSize response properties for the GetPriceListEntries API operation to incorrectly return values of zero.
Targeted for Production Sandboxes00202153Fixes an issue that prevented deleting or updating line items if a fulfilled item on the order was out of stock.
Targeted for Production SandboxesN/AFixes and issue that caused Ajax and TypeErrors after ten minutes of inactivity in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on April 13, and are scheduled to deploy to your production tenant on April 20.

  • Bulk Price Lists: You can now use the API to create, update, and delete price lists in bulk.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 20. They are slated to release to your production tenants on April 27.

  • Salesforce Sales Cloud Application Update: The application now exports user and timestamp order information to Salesforce, so you can easily tell whether a shopper or a CSR created an order and at what time they did so.

Documentation Updates

The following documentation topics are new or improved for this release:

  • New Returns API topic that explains how to create and process returns using the API.
  • Expanded response fields topic that demonstrates the recommended methods for culling API data.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that prevented settings from autopopulating on new themes.
Targeted for Production TenantsN/AFixes an issue that prevented making updates to your storefront’s navigation through Site Builder.
Targeted for Production Tenants231955Fixes an issue that incorrectly applied credits on returns.
Targeted for Production Tenants229391Fixes an issue that displayed alt text next to product images on a return.
Targeted for Production Sandboxes00197802Fixes an issue that caused paid and fulfilled orders to display as processing instead of completed.
Targeted for Production Sandboxes00228783Fixes an issue that caused the PageCount and PageSize response properties for the GetPriceListEntries API operation to incorrectly return values of zero.

Production Tenant Features

No features were deployed to production sandboxes last week. Therefore, no features are targeted for your production tenants on April 13.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 13. They are slated to release to your production tenants on April 20.

  • Bulk Price Lists: You can now use the API to create, update, and delete price lists in bulk.

Documentation Updates

The following documentation topics are new or improved for this release:

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that prevented filters from persisting page to page when using the File Manager search.
Targeted for Production SandboxesN/AFixes an issue that prevented settings from autopopulating on new themes.
Targeted for Production SandboxesN/AFixes an issue that prevented making updates to your storefront’s navigation through Site Builder.
Targeted for Production Sandboxes231955Fixes an issue that incorrectly applied credits on returns.
Targeted for Production Sandboxes229391Fixes an issue that displayed alt text next to product images on a return.

Production Tenant Features

The following features were deployed to your production sandbox on March 30, and are scheduled to deploy to your production tenant on April 6.

  • Storefront RMA Improvements (source code released on GitHub): As mentioned in prior Release Notes, shoppers now benefit from an improved RMA experience which allows them to more easily request and view returns on their My Account page, as well as print shipping labels if they so choose.These improvements require theme updates, and you can now ask your theme developer to implement the changes based on the corresponding Core theme pull request on GitHub.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 6. They are slated to release to your production tenants on April 13.

  • DELAYEDBulk Price Lists: You can now use the API to create, update, and delete price lists in bulk.

Documentation Updates

The following documentation topics are new or improved for this release:

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that enabled the Apply Discount to Highest-Priced Qualifying Product(s) checkbox even though it was not selected during discount creation.
Targeted for Production Tenants14963 / 201214Fixes an issue that caused the saved billing address to be overwritten if a shopper entered a new credit card during checkout.
Targeted for Production TenantsN/AFixes an issue that limited attribute labels to 30 characters when entered through Admin.
Targeted for Production SandboxesN/AFixes an issue that prevented filters from persisting page to page when using the File Manager search.

To access earlier versions of eCommerce Release Notes, view the archive.

KBO_2@17Release Notes – eComm