Service Updates & Release Notes

Learn about new features and bug fixes for Kibo products.

eCommerce

December 7, 2017 — Service Update

Holiday Release Schedule

Kibo eCommerce limits releases during the holiday season in order to reduce risk to clients during the critical buying season where order volume is at its peak. Regular production releases will resume on January 4, 2018, after the returns spike.

Production Tenant Features

There are no features targeted for your production sandboxes this week.

Production Sandbox Features

The following features are scheduled to deploy to your production sandbox on December 7. They are slated to release to your production tenants on January 4.

  • Customize Checkout Item Grouping – You can now use arc.js to customize how your system groups items during checkout.
  • Single Confirmation Email for Multi Ship Orders – Shoppers now receive one confirmation email when completing an order that ships to multiple addresses.
  • Kibo OMS Application Updates
    • You can now save settings for the Kibo OMS application without having to enter SFTP credentials on the application configuration screen in Admin.
    • You now only have to import aggregate inventory files when importing inventory files from OMS.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00202274Fixed an issue that prevented order refunds from processing correctly.
Targeted for Production Sandboxes00263754, 00237792Fixed an issue that prevented you from logging in and accessing your My Account page.
Targeted for Production Sandboxes00359016Fixed an issue that made some returns data unavailable when sorting returns on the Returns page in Admin.

Previous Updates

Holiday Release Schedule

Kibo eCommerce limits releases during the holiday season in order to reduce risk to clients during the critical buying season where order volume is at its peak.

  • The last production release for the year will occur on November 9, 2017, prior to Black Friday.
  • Regular production releases will resume on January 4, 2018, after the returns spike.
  • If the need arises, there may be one minor release scheduled for December 7, 2017 to address critical bug fixes.

Production Tenant Features

The following features were deployed to your production sandbox on November 2. They are slated to release to your production tenants on November 9.

  • Configure BIN Number Sharing in Payment Gateway – You can now configure your payment gateway to recognize branded credit cards by adding BIN numbers on the Payment Settings tab of the Payment Gateways page in Admin.
  • Confirmation Email for Multi Ship – Shoppers now receive one confirmation email for an order shipping to multiple addresses.
  • Add Product Codes to PowerReviews – You can now submit product codes that include unsupported characters by entering them into the Regex field on the Add Mozu Site section of the PowerReviews configuration page in Admin.
  • Send Image URLs to OMS – Your application now sends image URLs with orders sent to OMS so that product preview images display correctly in OMS CCUI.
  • OMS Payment Gateway Option – You can now select OMS as your payment gateway by selecting Kibo OMS on the Payment Gateways page in Admin.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00260063Fixed an issue that prevented you from voiding credit card payments due to an incorrect workflow type.
Targeted for Production Tenants00305620Fixed an issue that caused site homepages to use HTTP URLs instead of HTTPS URLs when Enforce Sitewide SSL was enabled in the Storefront section of the General Settings page in Admin.
Targeted for Production Tenants00317173Fixed an issue that prevented you from saving widgets to product page templates in the Editor page in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on October 26. They are slated to release to your production tenants on November 2.

  • Product Search Improvements – Shoppers can now filter searches in catalogs with over 500,000 records without your storefront site slowing down.
  • Process Returns through the Kibo OMS Application – You can now use the Kibo OMS Application to process returns created by shoppers in the MyAccount page.
  • View Product Codes on Hover – You can now view product codes for products when hovering your selector over the product’s name on screens in the Discounts module, to more easily identify products that a discount applies to.
  • View Customer Phone Number within Order – You can now view a customer’s phone number on the Customer Details section of the Orders Details page in Admin.
  • Order History – Anonymous shoppers can now search their order history for the status of a specific order using their order number and billing zip code or phone number.
  • Save RTI Configurations without RTI Instance ID – You can now save settings for the Kibo RTI application without entering an RTI instance ID.

Production Sandbox Features

These updates are targeted only for your production sandboxes on November 2. They are slated to release to your production tenants on November 9.

  • Configure BIN Number Sharing in Payment Gateway – You can now configure your payment gateway to recognize branded credit cards by adding BIN numbers on the Payment Settings tab of the Payment Gateways page in Admin.
  • Confirmation Email for Multi Ship – Shoppers now receive one confirmation email for an order shipping to multiple addresses.
  • Add Product Codes to PowerReviews – You can now submit product codes that include unsupported characters by entering them into the Regex field on the Add Mozu Site section of the PowerReviews configuration page in Admin.
  • Send Image URLs to OMS – Your application now sends image URLs with orders sent to OMS so that product preview images display correctly in OMS CCUI.
  • OMS Payment Gateway Option – You can now select OMS as your payment gateway by selecting Kibo OMS on the Payment Gateways page in Admin.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00224638Fixed an issue that prevented cart items from displaying properly on the checkout page when adding an item to a cart using AddItemToCart API.
Targeted for Production Tenants00305819, 00304750Fixed an issue that prevented you from submitting orders that lacked a contact email on the billing info for a check payment type.
Targeted for Production Tenants00290332Fixed an issue that caused the screen to repaint when typing a special request note for an order.
Targeted for Production Tenants00301590Fixed an issue that prevented image links from opening in the same tab when set to “Navigate to a click-through URL”.
Targeted for Production Tenants00254242Fixed an issue that caused search results to link to the wrong URL.
Targeted for Production Tenants00305621, 00293226Fixed an issue that redirected users to an HTTPS URLs with incorrect character casing.
Targeted for Production Tenants00219714Fixed an issue that prevented you from importing search synonyms.
Targeted for Production Sandboxes00260063Fixed an issue that prevented you from voiding credit card payments due to an incorrect workflow type.
Targeted for Production Sandboxes00305620Fixed an issue that caused site homepages to use HTTP URLs instead of HTTPS URLs when Enforce Sitewide SSL was enabled in the Storefront section of the General Settings page in Admin.
Targeted for Production Sandboxes00317173Fixed an issue that prevented you from saving widgets to product page templates in the Editor page in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on October 5, October 12 or October 19. They are slated to release to your production tenants on October 26.

  • Purchase Location Code on Product – You can now use additional parameters to validate store-level pricing for unique locations.
  • Long Product Lists for Dynamic Categories – You can now create dynamic categories with more than 5,000 product codes without needing to wait 24 hours for the category to be re-indexed.
  • Multiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Note: Enabling this feature requires modifications to your theme as well as adoption of the new checkout model.
  • Kibo OMS Application Updates – The application now features the following updates:
    • Checkout with PayPal – Shoppers can now select PayPal as a payment option when checking out on the storefront.
    • Order Status Updates – You now receive order status updates in Admin after that order has been sent to OMS.

Production Sandbox Features

These updates are targeted only for your production sandboxes on October 26. They are slated to release to your production tenants on November 2.

  • Product Search Improvements – Shoppers can now filter searches in catalogs with over 500,000 records without your storefront site slowing down.
  • Process Returns through the Kibo OMS Application – You can now use the Kibo OMS Application to process returns created by shoppers in the MyAccount page.
  • View Product Codes on Hover – You can now view product codes for products when hovering your selector over the product’s name on screens in the Discounts module, to more easily identify products that a discount applies to.
  • View Customer Phone Number within Order – You can now view a customer’s phone number on the Customer Details section of the Orders Details page in Admin.
  • Order History – Anonymous shoppers can now search their order history for the status of a specific order using their order number and billing zip code or phone number.
  • Save RTI Configurations without RTI Instance ID – You can now save settings for the Kibo RTI application without entering an RTI instance ID.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00198823, 00246547, 00292492, 00296523Fixed an issue that prevented publish sets from publishing.
Targeted for Production Tenants00198759Fixed an issue that caused checkout to fail when using an international address that lacked a default zip code.
Targeted for Production Tenants00302016Fixed an issue that prevented Credit Amount from displaying in the Audit Log.
Targeted for Production Tenants00289269Fixed an issue that prevented images from displaying in outgoing emails that used templates including images.
Targeted for Production Tenants00272953Fixed an issue that prevented Returns Status from displaying in the Salesforce connector application.
Targeted for Production Tenants00273924Fixed an issue that prevented orders from automatically syncing to Salesforce.
Targeted for Production Tenants00285856Fixed an issue that prevented USPS first-class shipping rate options from displaying in admin or storefront when a nine-digit zip code is provided.
Targeted for Production Tenants00225084Fixed an issue that prompted shoppers to select card when Check by Mail was selected as the payment option.
Targeted for Production Tenants00296705Fixed an issue that prevented shoppers from logging in from the Order Status screen.
Targeted for Production Sandboxes00224638Fixed an issue that prevented cart items from displaying properly on the checkout page when adding an item to a cart using AddItemToCart API.
Targeted for Production Sandboxes00305819, 00304750Fixed an issue that prevented you from submitting orders that lacked a contact email on the billing info for a check payment type.
Targeted for Production Sandboxes00290332Fixed an issue that caused the screen to repaint when typing a special request note for an order.
Targeted for Production Sandboxes00301590Fixed an issue that prevented image links from opening in the same tab when set to “Navigate to a click-through URL”.
Targeted for Production Sandboxes00254242Fixed an issue that caused search results to link to the wrong URL.
Targeted for Production Sandboxes00305621, 00293226Fixed an issue that redirected users to an HTTPS URLs with incorrect character casing.
Targeted for Production Sandboxes00219714Fixed an issue that prevented you from importing search synonyms.

DELAYED Production Tenant Features

The following features were deployed to your production sandbox on October 5 or October 12, but have been delayed for deployment until October 26.

  • Purchase Location Code on Product – You can now use additional parameters to validate store-level pricing for unique locations.
  • Long Product Lists for Dynamic Categories – You can now create dynamic categories with more than 5,000 product codes without needing to wait 24 hours for the category to be re-indexed.
  • Multiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Shoppers can also select to direct ship some items while picking up other items in store. Note: Enabling this feature requires modifications to your theme.

Production Sandbox Features

These updates are targeted only for your production sandboxes on October 19. They are slated to release to your production tenants on October 26.

  • Kibo OMS Application Updates – The application now features the following updates:
    • Checkout with PayPal – Shoppers can now select PayPal as a payment option when checking out on the storefront.
    • Order Status Updates – You now receive order status updates in Admin after that order has been sent to OMS.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants (on 10/26)00198823, 00246547, 00292492, 00296523Fixed an issue that prevented publish sets from publishing.
Targeted for Production Tenants (on 10/26)00198759Fixed an issue that caused checkout to fail when using an international address that lacked a default zip code.
Targeted for Production Tenants (on 10/26)00302016Fixed an issue that prevented Credit Amount from displaying in the Audit Log.
Targeted for Production Tenants (on 10/26)00289269Fixed an issue that prevented images from displaying in outgoing emails that used templates including images.
Targeted for Production Tenants (on 10/26)00272953Fixed an issue that prevented Returns Status from displaying in the Salesforce connector application.
Targeted for Production Tenants (on 10/26)00273924Fixed an issue that prevented orders from automatically syncing to Salesforce.
Targeted for Production Sandboxes00239762Fixed an issue that caused shoppers to be charged twice when processing a payment.
Targeted for Production Sandboxes00285856Fixed an issue that prevented first-class shipping rate options from displaying in admin or storefront.

Production Tenant Features

The following features were deployed to your production sandbox on October 5, and are scheduled to deploy to your production tenant on October 12.

  • DELAYEDMultiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Shoppers can also select to direct ship some items while picking up other items in store. Note: Enabling this feature requires modifications to your theme. This feature has been delayed for performance optimizations and will release to production tenants on October 26 (targeted).

Production Sandbox Features

These updates are targeted only for your production sandboxes on October 12. They are slated to release to your production tenants on October 19.

  • Purchase Location Code on Product – You can now use additional parameters to validate store-level pricing for unique locations.
  • Long Product Lists for Dynamic Categories – You can now create dynamic categories with more than 5,000 product codes without needing to wait 24 hours for the category to be re-indexed.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants (on 10/26)00225084Fixed an issue that prompted shoppers to select card when Check by Mail was selected as the payment option.
Targeted for Production Tenants (on 10/26)00296705Fixed an issue that prevented shoppers from logging in from the Order Status screen.
Targeted for Production Sandboxes00198823, 00246547, 00292492, 00296523Fixed an issue that prevented publish sets from publishing.
Targeted for Production Sandboxes00198759Fixed an issue that caused checkout to fail when using an international address that lacked a default zip code.
Targeted for Production Sandboxes00302016Fixed an issue that prevented Credit Amount from displaying in the Audit Log.
Targeted for Production Sandboxes00289269Fixed an issue that prevented images from displaying in outgoing emails that used templates including images.
Targeted for Production Sandboxes00272953Fixed an issue that prevented Returns Status from displaying in the Salesforce connector application.
Targeted for Production Sandboxes00273924Fixed an issue that prevented orders from automatically syncing to Salesforce.

Production Tenant Features

The following features were deployed to your production sandbox on September 28, and are scheduled to deploy to your production tenant on October 5.

  • Unlock Locked Accounts – If a shopper is locked out of their account, they can now request a password reset email from the storefront in order to regain access. They will no longer need to contact Customer Support in order to have a CSR unlock the account from the Admin.
  • Internal Notes on Orders – You can now view Created Date and Created By information for internal notes created by CSRs.
  • Payment Transaction History – You can now view the AVS and CVV response codes from the Payment Gateway on the Orders screen for a credit card used for an order. Just click on the Payments tab > Transaction History. The response codes indicate if the billing address and CVV are a match with the credit card. Check your payment gateway provider’s documentation for response code meanings.

Production Sandbox Features

These updates are targeted only for your production sandboxes on September 28. They are slated to release to your production tenants on October 5.

  • Multiple Shipments in an Order — You can now enable sites to support multiple shipments within a single order. This means that shoppers can purchase multiple items, and then choose to ship items to different addresses, if need be. Shoppers can also select to direct ship some items while picking up other items in store. Note: Enabling this feature requires modifications to your theme.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00199797Fixed an issue that prevented internal notes with more than 500 characters from displaying correctly.
Targeted for Production Sandboxes00225084Fixed an issue that prompted shoppers to select card when Check by Mail was selected as the payment option.
Targeted for Production Sandboxes00296705Fixed an issue that prevented shoppers from logging in from the Order Status screen.

Production Tenant Features

The following features were deployed to your production sandbox on September 21, and are scheduled to deploy to your production tenant on September 28.

  • Location Attributes – You can now expose location attributes on your storefront.

Production Sandbox Features

These updates are targeted only for your production sandboxes on September 28. They are slated to release to your production tenants on October 5.

  • Unlock Locked Accounts – If a shopper is locked out of their account, they can now request a password reset email from the storefront in order to regain access. They will no longer need to contact Customer Support in order to have a CSR unlock the account from the Admin. For more information on this process, refer to the Unlock Locked Accounts section of the Customer guide.
  • Internal Notes on Orders – You can now view Created Date and Created By information for internal notes created by CSRs.
  • Payment Transaction History – You can now view the AVS and CVV response codes from the Payment Gateway on the Orders screen for a credit card used for an order. Just click on the Payments tab > Transaction History. The response codes indicate if the billing address and CVV are a match with the credit card. Check your payment gateway provider’s documentation for response code meanings.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00255320 & 00269573Fixed an issue that prevented you from editing or deleting order items if the order contained multiple versions of the same product.
Targeted for Production Tenants00281104 & 00251780Fixed an issue that incorrectly changed the billing address when a shopper updated their shipping address.
Targeted for Production Tenants00266047Fixed an issue that prevented updating the billing address when the shopper chooses for the billing address to be the same as the shipping address.
Targeted for Production Tenants00238271Fixed a synchronization issue in the Constant Contact Application by Kibo eCommerce.
Targeted for Production Sandboxes00199797Fixed an issue that prevented internal notes with more than 500 characters from displaying correctly.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on September 21. They are slated to release to your production tenants on September 28.

  • Location Attributes – You can now expose location attributes on your storefront.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00255320 & 00269573Fixed an issue that prevented you from editing or deleting order items if the order contained multiple versions of the same product.
Targeted for Production Sandboxes00281104 & 00251780Fixed an issue that incorrectly changed the billing address when a shopper updated their shipping address.
Targeted for Production Sandboxes00266047Fixed an issue that prevented updating the billing address when the shopper chooses for the billing address to be the same as the shipping address.
Targeted for Production Sandboxes00238271Fixed a synchronization issue in the Constant Contact Application by Kibo eCommerce.

Production Tenant Features

The following feature was deployed to your production sandbox on September 7. They are slated for your production tenants on September 14.

  • Hypr Tag User Context – You can now use the include_product tag to include user context data during product searches.
  • Upgrade Power Reviews Integration – Upgraded the PowerReviews integration for eCommerce currently supported in the Kibo App Marketplace.
  • Failed Orders Retry Screen – In the Kibo OMS Application, you can now view and apply actions to a list of failed orders.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00265047Fixed an issue that prevented the homepage from redirecting site visitors to an alternate homepage URL.
Targeted for Production Tenants00275528Fixed an issue that caused a source to redirect through an HTTP in addition to HTTPS when Enforce Sitewide SSL is enabled assisting in improving SEO.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

The following features are targeted only for your production sandboxes on September 7. They are slated for your production tenants on September 14.

  • Hypr Tag User Context – You can now use the include_product tag to include user context data during product searches.
  • Upgrade Power Reviews Integration – Upgraded the PowerReviews integration for eCommerce currently supported in the Kibo App Marketplace.
  • Failed Orders Retry Screen – In the Kibo OMS Application, you can now view and apply actions to a list of failed orders.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00264026 & 00225777Fixes an issue that removed the Save button from the Product Details page for certain user roles.
Targeted for Production Tenants00249788Fixes an issue that prevented customer segments from displaying in Admin.
Targeted for Production Tenants00252108Fixes an issue that incorrectly applied credits whenever a Pay with Amazon order was refunded.
Targeted for Production Tenants00238089Fixes an issue that prevented querying orders correctly.
Targeted for Production Sandboxes00265047Fixed an issue that prevented the homepage from redirecting site visitors to an alternate homepage URL.
Targeted for Production Sandboxes00275528Fixed an issue that caused a source to redirect through an HTTP in addition to HTTPS when Enforce Sitewide SSL is enabled assisting in improving SEO.

Production Tenant Features

The following features were deployed to your production sandbox on August 10, and are scheduled to deploy to your production tenant on August 17.

  • Location Attributes—You can now create and edit attributes for locations through both Admin and the API. In Admin, the location attributes display in the Locations grid and can be edited through the Locations details page. Note that you cannot display these location attributes on the storefront. A future update of the Core theme will address storefront display, however.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that prevented image alt text from displaying.
Targeted for Production TenantsN/AFixes an issue that caused sitemaps to list the home page incorrectly.
Targeted for Production Tenants00201167 & 00199651Fixes an issue that prevented updates to the subject line in email templates.
Targeted for Production TenantsN/AFixes a product validation error that occurred when updating quantities for products with extras during checkout.
Targeted for Production Tenants00216272Fixes an issue that prevented shipping certain orders.
Targeted for Production Sandboxes00264026 & 00225777Fixes an issue that removed the Save button from the Product Details page for certain user roles.
Targeted for Production Sandboxes00249788Fixes an issue that prevented customer segments from displaying in Admin.
Targeted for Production Sandboxes00252108Fixes an issue that incorrectly applied credits whenever a Pay with Amazon order was refunded.
Targeted for Production Sandboxes00238089Fixes an issue that prevented querying orders correctly.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on August 10. They are slated to release to your production tenants on August 17.

  • Location Attributes—You can now create and edit attributes for locations through both Admin and the API. In Admin, the location attributes display in the Locations grid and can be edited through the Locations details page. Note that you cannot display these location attributes on the storefront. A future update of the Core theme will address storefront display, however.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production SandboxesN/AFixes an issue that prevented image alt text from displaying.
Targeted for Production SandboxesN/AFixes an issue that caused sitemaps to list the home page incorrectly.
Targeted for Production Sandboxes00201167 & 00199651Fixes an issue that prevented updates to the subject line in email templates.
Targeted for Production SandboxesN/AFixes a product validation error that occurred when updating quantities for products with extras during checkout.
Targeted for Production Sandboxes00216272Fixes an issue that prevented shipping certain orders.

Production Tenant Features

The following features were deployed to your production sandbox on July 27, and are scheduled to deploy to your production tenant on August 3.

  • Select Fulfillment Method—Shoppers can now select their desired fulfillment method, direct ship or in-store pickup, during the checkout process. The fulfillment method applies at the item level.
  • Select Store Location—For in-store pickups, shoppers can now select the store location most convenient to them. The store selection applies at the item level.
  • Kibo OMS Application Update—You can now enter an SFTP server name and username. If your application is hosted by Kibo OMS, the username is your manufacturer ID.

Production Sandbox Features

There are no features targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00273308Fixes an issue that prevented the ShipWorks Application from marking extras as fulfilled.
Targeted for Production TenantsN/AFixes an issue that caused payments to be declined when using the Paymentech gateway.
Targeted for Production Tenants00275421Fixes an issue that prevented saving product property values.
Targeted for Production Tenants00267219Fixes an inventory tracking issue that prevented some products from displaying correctly.

Production Tenant Features

There are no features targeted for your production tenants this week.

Production Sandbox Features

These updates are targeted only for your production sandboxes on July 27. They are slated to release to your production tenants on August 3.

  • Select Fulfillment Method—Shoppers can now select their desired fulfillment method, direct ship or in-store pickup, during the checkout process. The fulfillment method applies at the item level.
  • Select Store Location—For in-store pickups, shoppers can now select the store location most convenient to them. The store selection applies at the item level.
  • Kibo OMS Application Update—You can now enter an SFTP server name and username. If your application is hosted by Kibo OMS, the username is your manufacturer ID.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00249788Fixes an issue that prevented customer segments from displaying on customer accounts.
Targeted for Production Tenants00250606Fixes an issue that prevented sorting entity lists.
Targeted for Production Tenants00248463Fixes an issue with pagination in entity list results.
Targeted for Production Tenants00234576Fixes an issue that caused failed refund transactions to process as successful refund transactions.
Targeted for Production Sandboxes00273308Fixes an issue that prevented the ShipWorks Application from marking extras as fulfilled.
Targeted for Production SandboxesN/AFixes an issue that caused payments to be declined when using the Paymentech gateway.
Targeted for Production Sandboxes00275421Fixes an issue that prevented saving product property values.
Targeted for Production Sandboxes00267219Fixes an inventory tracking issue that prevented some products from displaying correctly.

Production Tenant Features

The following features were deployed to your production sandbox on July 13, and are scheduled to deploy to your production tenant on July 20.

  • File Manager Search Update—Search terms and filters now persist in the File Manager search after switching between catalogs.
  • Product Draft Indicator—The Product grid now displays whether products are active or in the draft state.
  • Unsaved Changes Prompt—Admin users are now prompted to save their work when navigating away from Product or Category pages that contain unsaved changes.
  • Product Properties HTML Display—The product properties and attribute value grids now display only the text format for HTML entries to make it easy to quickly identify necessary edits.
  • Price List Entry Attributes—You can now add and edit price list entry attributes using Admin and the API, as well as filter the Price List Entry grid by attribute value.

Production Sandbox Features

These updates are targeted only for your production sandboxes on July 20. They are slated to release to your production tenants on July 27.

  • DELAYED Select Fulfillment Method—Shoppers can now select their desired fulfillment method, direct ship or in-store pickup, during the checkout process. The fulfillment method applies at the item level.
  • DELAYED Select Store Location—For in-store pickups, shoppers can now select the store location most convenient to them. The store selection applies at the item level.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00227708Fixes an issue that delivered "Back in Stock" emails at incorrect times.
Targeted for Production Tenants00214142Fixes an issue that prevented adding product bundles or extras to a product’s related or upsell lists.
Targeted for Production Sandboxes00249788Fixes an issue that prevented customer segments from displaying on customer accounts.
Targeted for Production Sandboxes00250606Fixes an issue that prevented sorting entity lists.
Targeted for Production Sandboxes00248463Fixes an issue with pagination in entity list results.
Targeted for Production Sandboxes00234576Fixes an issue that caused failed refund transactions to process as successful refund transactions.

Production Tenant Features

No features were deployed to your production sandbox on July 6. Therefore, there are no features targeted for your production tenants on July 13.

Production Sandbox Features

These updates are targeted only for your production sandboxes on July 13. They are slated to release to your production tenants on July 20.

  • File Manager Search Update—Search terms and filters now persist in the File Manager search after switching between catalogs.
  • Product Draft Indicator—The Product grid now displays whether products are active or in the draft state.
  • Unsaved Changes Prompt—Admin users are now prompted to save their work when navigating away from Product or Category pages that contain unsaved changes.
  • Product Properties HTML Display—The product properties and attribute value grids now display only the text format for HTML entries to make it easy to quickly identify necessary edits.
  • Price List Entry Attributes—You can now add and edit price list entry attributes using Admin and the API, as well as filter the Price List Entry grid by attribute value.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes00227708Fixes an issue that delivered "Back in Stock" emails at incorrect times.
Targeted for Production Sandboxes00214142Fixes an issue that prevented adding product bundles or extras to a product’s related or upsell lists.

Production Tenant Features

The following features were deployed to your production sandbox on June 29, and are scheduled to deploy to your production tenant on July 6.

  • Customer Accounts—You can now view more than 25 customers in pagination results.

Production Sandbox Features

These are no updates targeted for your production sandbox on July 6.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue when sorting Admin grids that removed prior search filters and applied the sort to all items in the grid.

Production Tenant Features

The following features were deployed to your production sandbox on June 22, and are scheduled to deploy to your production tenant on June 29.

  • Kibo OMS Application—You can now select which order attributes to send from Kibo eCommerce to Kibo OMS via the Kibo OMS Application. You can find the order attribute options in the Kibo OMS configuration settings.

Production Sandbox Features

These updates are targeted only for your production sandboxes on June 29. They are slated to release to your production tenants on July 6.

  • Customer Accounts—You can now view more than 25 customers in pagination results.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00202240Fixes Firefox incompatibility issues in Admin.
Targeted for Production Tenants00249013Fixes an issue that failed to display widgets after a user submitted the form on the Password Reset page.
Targeted for Production Tenants00261066Fixes performance issues when editing products with a large number of properties.
Targeted for Production Tenants00253163Fixes an issue that prevented saving changes to product properties if there was a special character in the name.
Targeted for Production TenantsN/AFixes an issue that prevented deleting images from a category page.
Targeted for Production TenantsN/AFixes an issue when sorting Admin grids that removed prior search filters and applied the sort to all items in the grid.

Production Tenant Features

The following features were deployed to your production sandbox on June 8, and are scheduled to deploy to your production tenant on June 22 (these features were delayed a week relative to the normal deployment cadence to accommodate regularly scheduled maintenance).

  • Content Drafts—You can now view more than 25 content drafts in pagination results.
  • Product Attribute API Filtering—You can successfully use the API to filter product attributes that contain special characters.

Production Sandbox Features

These updates are targeted only for your production sandboxes on June 22. They are slated to release to your production tenants on June 29.

  • Kibo OMS Application—You can now select which order attributes to send from Kibo eCommerce to Kibo OMS via the Kibo OMS Application. You can find the order attribute options in the Kibo OMS configuration settings.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00257536Fixes an issue with the Import-Export Application that prevented updating the short and long product descriptions at the catalog level.
Targeted for Production Tenants00202186Fixes an issue with the Import-Export Application that prevented processing pricelists that hadn’t been published.
Targeted for Production Tenants00198112Fixes an issue that prevented applying line item price adjustments to orders.
Targeted for Production Tenants00234559Fixes an issue that prevented adding surcharges via the API.
Targeted for Production Tenants00202153Fixes an issue that prevented removing a line item from an order if the item was out of stock.
Targeted for Production Tenants00217252Fixes an issue that displayed unpublished pricing data when creating offline orders in Admin.
Targeted for Production Sandboxes00202240Fixes Firefox incompatibility issues in Admin.
Targeted for Production Sandboxes00249013Fixes an issue that failed to display widgets after a user submitted the form on the Password Reset page.
Targeted for Production Sandboxes00261066Fixes performance issues when editing products with a large number of properties.
Targeted for Production Sandboxes00253163Fixes an issue that prevented saving changes to product properties if there was a special character in the name.
Targeted for Production SandboxesN/AFixes an issue that prevented deleting images from a category page.
Targeted for Production SandboxesN/AFixes an issue when sorting Admin grids that removed prior search filters and applied the sort to all items in the grid.

Production Tenant Features

Due to regularly scheduled maintenance, there are no features targeted to your production tenants on June 15.

Production Sandbox Features

These updates deployed to your production sandboxes on June 8. They are slated to release to your production tenants on June 22 (due to regularly scheduled maintenance, there are no features targeted to production sandboxes on June 15).

  • Content Drafts—You can now view more than 25 content drafts in pagination results.
  • Product Attribute API Filtering—You can successfully use the API to filter product attributes that contain special characters.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants (on 6/22)00257536Fixes an issue with the Import-Export Application that prevented updating the short and long product descriptions at the catalog level.
Targeted for Production Tenants (on 6/22)00202186Fixes an issue with the Import-Export Application that prevented processing pricelists that hadn’t been published.
Targeted for Production Tenants (on 6/22)00198112Fixes an issue that prevented applying line item price adjustments to orders.
Targeted for Production Tenants (on 6/22)00234559Fixes an issue that prevented adding surcharges via the API.
Targeted for Production Tenants (on 6/22)00202153Fixes an issue that prevented removing a line item from an order if the item was out of stock.
Targeted for Production Tenants (on 6/22)00217252Fixes an issue that displayed unpublished pricing data when creating offline orders in Admin.

Production Tenant Features

No features were deployed to your production sandboxes on June 1. Therefore, there are no features targeted for your production tenants on June 8.

Production Sandbox Features

These updates are targeted only for your production sandboxes on June 8. They are slated to release to your production tenants on June 22 (due to regularly scheduled maintenance, there are no features targeted to production tenants on June 15).

  • Content Drafts—You can now view more than 25 content drafts in pagination results.
  • Product Attribute API Filtering—You can successfully use the API to filter product attributes that contain special characters.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00227361Fixes an issue that deleted the following fields from an order whenever a purchase order was used as payment: Company/Organization, Middle Name or Initial, Mobile Phone Number, Work Phone Number
Targeted for Production Sandboxes00257536Fixes an issue with the Import-Export Application that prevented updating the short and long product descriptions at the catalog level.
Targeted for Production Sandboxes00202186Fixes an issue with the Import-Export Application that prevented processing pricelists that hadn’t been published.
Targeted for Production Sandboxes00198112Fixes an issue that prevented applying line item price adjustments to orders.
Targeted for Production Sandboxes00234559Fixes an issue that prevented adding surcharges via the API.
Targeted for Production Sandboxes00202153Fixes an issue that prevented removing a line item from an order if the item was out of stock.
Targeted for Production Sandboxes00217252Fixes an issue that displayed unpublished pricing data when creating offline orders in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on May 25, and are scheduled to deploy to your production tenant on June 1.

  • Hover on Category—You can now view the full category name when you hover over a category in the category tree.

Production Sandbox Features

These are no updates targeted for your production sandboxes this week.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00214146Fixes a theme issue that prevented retrieving correct model data when using category.top.
Targeted for Production Tenants00198671Fixes an issue that prevented partial content requests from working on the CDN.
Targeted for Production Tenants00240671Fixes an issue with the PowerReviews Application that caused English rating values to incorrectly apply to localized sites. As part of this fix, you can now select a Rating Attribute for each site in the application’s configuration settings.
Targeted for Production Sandboxes00227361Fixes an issue that deleted the following fields from an order whenever a purchase order was used as payment: Company/Organization, Middle Name or Initial, Mobile Phone Number, Work Phone Number

Production Tenant Features

The following features were deployed to your production sandbox on May 18, and are scheduled to deploy to your production tenant on May 25.

  • Kibo OMS Application—You can now use the Kibo OMS Application to integrate the benefits of your Kibo Order Management System (OMS) account into Kibo eCommerce.
  • Publish Sets Display—The most recent publish sets now display at the top of the list.
  • Product Image Name—The product image input now includes the image name to make it easier to find and select images for products.
  • Solr Case Sensitivity—You can now specify Solr to create case-sensitive indexes using the indexValueWithCase Boolean available on Attribute API operations and some Catalog Products and Catalog ProductSearch operations. You can also use the facetValueSort parameter on the Search operation to achieve greater control when retrieving facets from the API.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 25. They are slated to release to your production tenants on June 1.

  • Hover on Category—You can now view the full category name when you hover over a category in the category tree.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00219405Fixes issues caused by the previously case-insensitive Solr search implementation. Refer to the Solr feature above for more information.
Targeted for Production Tenants00234548Fixes an issue that caused target rules to incorrectly display across the Zones and Product Rules tabs.
Targeted for Production Sandboxes00214146Fixes a theme issue that prevented retrieving correct model data when using category.top.
Targeted for Production Sandboxes00198671Fixes an issue that prevented partial content requests from working on the CDN.
Targeted for Production Sandboxes00240671Fixes an issue with the PowerReviews Application that caused English rating values to incorrectly apply to localized sites. As part of this fix, you can now select a Rating Attribute for each site in the application’s configuration settings.

Production Tenant Features

The following features were deployed to your production sandbox on May 11, and are scheduled to deploy to your production tenant on May 18.

  • Redirect Search—You can now use a search bar to filter the Redirects grid in Admin.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 18. They are slated to release to your production tenants on May 25.

  • Kibo OMS Application—You can now use the Kibo OMS Application to integrate the benefits of your Kibo Order Management System (OMS) account into Kibo eCommerce.
  • Publish Sets Display—The most recent publish sets now display at the top of the list.
  • Product Image Name—The product image input now includes the image name to make it easier to find and select images for products.
  • Solr Case Sensitivity—You can now specify Solr to create case-sensitive indexes using the indexValueWithCase Boolean available on Attribute API operations and some Catalog Products and Catalog ProductSearch operations. You can also use the facetValueSort parameter on the Search operation to achieve greater control when retrieving facets from the API.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants213187 / 00229351Fixes an issue in the Kount Application that caused errors after order submissions.
Targeted for Production TenantsN/AFixes an issue that caused certain custom routes to evaluate incorrectly.
Targeted for Production Tenants00244306 / 00246625 / 00247048 / 00247147 / 00248312Fixes an issue that prevented category images from saving.
Targeted for Production Sandboxes00219405Fixes issues caused by the previously case-insensitive Solr search implementation. Refer to the Solr feature above for more information.
Targeted for Production Sandboxes00234548Fixes an issue that caused target rules to incorrectly display across the Zones and Product Rules tabs.

Production Tenant Features

No features were deployed to production sandboxes last week. Therefore, no features are targeted for your production tenants on May 11.

Production Sandbox Features

These updates are targeted only for your production sandboxes on May 11. They are slated to release to your production tenants on May 18.

  • Redirect Search—You can now use a search bar to filter the Redirects grid in Admin.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Sandboxes213187 / 00229351Fixes an issue in the Kount Application that caused errors after order submissions.
Targeted for Production SandboxesN/AFixes an issue that caused certain custom routes to evaluate incorrectly.
Targeted for Production Sandboxes00244306 / 00246625 / 00247048 / 00247147 / 00248312Fixes an issue that prevented category images from saving.

Production Tenant Features

The following features were deployed to your production sandbox on April 27, and are scheduled to deploy to your production tenant on May 4.

  • Product Recommendations in Emails: You can now include product recommendations in emails sent to customers if you have an RTI account.

Production Sandbox Features

There are no updates targeted for production sandboxes this week.

Documentation Updates

The following documentation topics are new or improved for this release:

  • New Arc.js example that demonstrates how to add custom tax data to an order.
  • Expanded response fields topic that demonstrates the recommended methods for culling API data.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00202153Fixes an issue that prevented deleting or updating line items if a fulfilled item on the order was out of stock.
Targeted for Production TenantsN/AFixes and issue that caused Ajax and TypeErrors after ten minutes of inactivity in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on April 20, and are scheduled to deploy to your production tenant on April 27.

  • Salesforce Sales Cloud Application Update: The application now exports user and timestamp order information to Salesforce, so you can easily tell whether a shopper or a CSR created an order and at what time they did so.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 27. They are slated to release to your production tenants on May 4.

  • Product Recommendations in Emails: You can now include product recommendations in emails sent to customers if you have an RTI account.

Documentation Updates

The following documentation topics are new or improved for this release:

  • New Arc.js example that demonstrates how to add custom tax data to an order.
  • Expanded response fields topic that demonstrates the recommended methods for culling API data.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production Tenants00197802Fixes an issue that caused paid and fulfilled orders to display as processing instead of completed.
Targeted for Production Tenants00228783Fixes an issue that caused the PageCount and PageSize response properties for the GetPriceListEntries API operation to incorrectly return values of zero.
Targeted for Production Sandboxes00202153Fixes an issue that prevented deleting or updating line items if a fulfilled item on the order was out of stock.
Targeted for Production SandboxesN/AFixes and issue that caused Ajax and TypeErrors after ten minutes of inactivity in Admin.

Production Tenant Features

The following features were deployed to your production sandbox on April 13, and are scheduled to deploy to your production tenant on April 20.

  • Bulk Price Lists: You can now use the API to create, update, and delete price lists in bulk.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 20. They are slated to release to your production tenants on April 27.

  • Salesforce Sales Cloud Application Update: The application now exports user and timestamp order information to Salesforce, so you can easily tell whether a shopper or a CSR created an order and at what time they did so.

Documentation Updates

The following documentation topics are new or improved for this release:

  • New Returns API topic that explains how to create and process returns using the API.
  • Expanded response fields topic that demonstrates the recommended methods for culling API data.

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that prevented settings from autopopulating on new themes.
Targeted for Production TenantsN/AFixes an issue that prevented making updates to your storefront’s navigation through Site Builder.
Targeted for Production Tenants231955Fixes an issue that incorrectly applied credits on returns.
Targeted for Production Tenants229391Fixes an issue that displayed alt text next to product images on a return.
Targeted for Production Sandboxes00197802Fixes an issue that caused paid and fulfilled orders to display as processing instead of completed.
Targeted for Production Sandboxes00228783Fixes an issue that caused the PageCount and PageSize response properties for the GetPriceListEntries API operation to incorrectly return values of zero.

Production Tenant Features

No features were deployed to production sandboxes last week. Therefore, no features are targeted for your production tenants on April 13.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 13. They are slated to release to your production tenants on April 20.

  • Bulk Price Lists: You can now use the API to create, update, and delete price lists in bulk.

Documentation Updates

The following documentation topics are new or improved for this release:

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that prevented filters from persisting page to page when using the File Manager search.
Targeted for Production SandboxesN/AFixes an issue that prevented settings from autopopulating on new themes.
Targeted for Production SandboxesN/AFixes an issue that prevented making updates to your storefront’s navigation through Site Builder.
Targeted for Production Sandboxes231955Fixes an issue that incorrectly applied credits on returns.
Targeted for Production Sandboxes229391Fixes an issue that displayed alt text next to product images on a return.

Production Tenant Features

The following features were deployed to your production sandbox on March 30, and are scheduled to deploy to your production tenant on April 6.

  • Storefront RMA Improvements (source code released on GitHub): As mentioned in prior Release Notes, shoppers now benefit from an improved RMA experience which allows them to more easily request and view returns on their My Account page, as well as print shipping labels if they so choose.These improvements require theme updates, and you can now ask your theme developer to implement the changes based on the corresponding Core theme pull request on GitHub.

Production Sandbox Features

These updates are targeted only for your production sandboxes on April 6. They are slated to release to your production tenants on April 13.

  • DELAYEDBulk Price Lists: You can now use the API to create, update, and delete price lists in bulk.

Documentation Updates

The following documentation topics are new or improved for this release:

Bug Fixes

The following list summarizes enhancements and resolved issues for this release:

StatusSupport TicketResolution
Targeted for Production TenantsN/AFixes an issue that enabled the Apply Discount to Highest-Priced Qualifying Product(s) checkbox even though it was not selected during discount creation.
Targeted for Production Tenants14963 / 201214Fixes an issue that caused the saved billing address to be overwritten if a shopper entered a new credit card during checkout.
Targeted for Production TenantsN/AFixes an issue that limited attribute labels to 30 characters when entered through Admin.
Targeted for Production SandboxesN/AFixes an issue that prevented filters from persisting page to page when using the File Manager search.

To access earlier versions of eCommerce Release Notes, view the archive.

KBO_2@17Release Notes – eComm