Your Source for Composable Commerce Insights & Tips

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Your Source for Composable Commerce Insights & Tips

Arm your teams with key insights, guides, datapoints, and more.

Panel at Kibo CONNECT

Kibo CONNECT Brings Together Industry Leaders to Discuss the Latest Trends and Innovations

The Kibo team recently hosted its annual Kibo Client Summit – Kibo CONNECT – in Dallas, Texas to bring together clients, partners, and team members. Traveling from all over the world, we’re grateful to connect…

Man working on computer in an office

AI in Order Management Systems: The Crawl, Walk, Run Approach

In the digital age, the adoption of artificial intelligence (AI) in order management systems (OMS) represents a pivotal transformation. This shift profoundly impacts the retail and manufacturing sectors in particular. Here, I take a deep…

Man in warehouse managing online orders

What To Look For in An Enterprise Order Management System

When you’re looking to streamline your operations, enhance customer experiences, and drive growth, having an enterprise order management system is non-negotiable. At its core, an enterprise OMS is designed to make the lifecycle of orders…

How to Choose the Right Order Management System

How to Choose the Right Order Management System

Built for retailers, an order management system is a technology that helps track orders across commerce channels.

Man shopping across online channels

Why Composable Architecture for Channel-Less Experiences is the Future of Commerce

As companies look to build a better, connected shopping/customer experiences across in-store and online touchpoints, more and more brands are turning toward commerce solutions that offer greater out-of-the-box value while also having the freedom to…

woman smiling working at desk

What is microservices-based ecommerce and why is it important?

All types of businesses are moving to microservices-based solutions out of a need for scalability, agility, and reduced downtime (among other things, as we’ll get to in a minute). Globally, 85% of enterprise businesses currently…

women looking at cellphone

4 Strategies to Improve Your Subscription Retention Rate

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. But as the competition for wallet share intensifies, customer expectations for…

people working in a warehouse

Why You Need Distributed Order Management in a Customer-Centric Retail World

Distributed Order Management (DOM) software can help solve many of the challenges that retailers face in this new omnichannel world. Unlike traditional order management systems, which lack the flexibility to support multiple channels, a distributed…

Home Furniture delivery

From Showroom to Smartphone: Actionable Digital Strategies for Furniture Retailers

The way consumers buy furniture has changed a lot in recent years. Thanks to new technology, evolved shopping habits, and shifts in the retail environment, it’s a whole new ball game. How can stores keep…

Team collaborating at the office

What is The MACH Alliance?

In an industry that heavily relied on single-vendor technology platforms for decades, it increasingly became apparent that this posed limitations for businesses looking to increase their bottom line and meet evolving customer expectations as the…

Online shopping concept

What is MACH Architecture?

Get a comprehensive understanding of MACH (Microservices-based, API-first, Cloud-native, and Headless) technology.

How AI/ML is Redefining Order Management

How AI/ML is Redefining Order Management

AI is rapidly paving its way into digital commerce by significantly reducing repetitive manual tasks, streamlining business workflows, and collecting large sets of data in no time. Today, order management systems are continuously looking to…

The Kibo team at Shoptalk

Shoptalk 2024 Recap: AI, Unified Retail, and Breaking Data Silos

The Kibo team headed to Las Vegas March 17-20 for Shoptalk, an annual conference that brings together retail leaders, innovators, and technologists to discuss the latest trends, insights, and what the industry’s future looks like.…

two women managing online orders

Order Management System Software 101

The proper management of orders stands as a crucial pillar to supporting operational success in a modern business landscape filled with shifting customer needs. When it comes to streamlining processes, optimizing resources, and enhancing customer…

worker reviewing data on tablet

What Is Unified Commerce—And Why Is It Essential In 2024 and Beyond?

What are the advantages of unified commerce? How does it compare to omnichannel? And how can a unified platform help you succeed in 2021?

woman processing B2B orders in a distribution center

Unleashing Efficiency and Growth in B2B Distribution

The distribution industry is experiencing unprecedented digital commerce growth, with B2B eCommerce sales expanding by 17% in 2023, reaching just over $2 trillion. This surge underscores the critical importance of digital transformation for distributors and…

Woman shopping using multiple channels

The Definitive Guide to Omnichannel vs. Multichannel Commerce

As a business, you already know that making your products or services available for purchase across more than one channel is a really good idea. Not only does it allow you to diversify your distribution,…

woman woking on order fulfillment

Why Order Lifecycle Management Matters For Effective Business Operations

In short, efficient order lifecycle management leads to a better customer experience and a better customer experience leads to profitability. Whether you’re running a mid-market business or a Fortune 500 company, both should be the…

woman picking up an order in store

What is BOPIS? A Breakdown of Buy Online, Pick Up In Store Services

In the ever-evolving landscape of retail, businesses should constantly seek innovative ways to adapt to changing customer needs to secure sustainable success. That’s where the phenomenon gaining prominence in retail comes in. BOPIS, a revolutionary…

People working in distributor warehouse

Practical Applications of Order Management Systems for Distributors

The ever-evolving competitive business landscape has brought in its unique challenges and opportunities for distributors, who are in a relentless pursuit of making their operations fast and efficient. Effective management of orders is a prerequisite…

woman working on computer

What is Extensibility in eCommerce Solutions?

In this blog, we will explore the concept of software extensibility. Given our specialization in eCommerce at XCentium, our focus will be on how extensibility applies to eCommerce (B2C/B2B) solutions with a specific focus on…

Kibo team at MACH Haus

A Note From Kibo CEO: Joining the MACH Alliance

Over the past several years, we’ve undergone a transformative journey, implementing substantial enhancements across Kibo’s order management, eCommerce, and subscription commerce solutions to better serve our clients and partners. At the heart of this transformation…

Man managing orders and inventory

Understanding the Operational Side of Flexible Fulfillment 

Today’s customer requires greater agility than ever before — they want faster, cheaper, and more accurate delivery options. Expectations for delivery times continue to shrink. According to McKinsey & Co., 90% of consumers view 2-3…

Kibo team at NRF

NRF 2024 Recap 

The Kibo team kicked off 2024 in NYC at NRF Big Show. Each year, NRF brings together industry leaders, innovators, and visionaries to explore the latest trends and technologies shaping the future of retail. Amidst…

Unified commerce

Discover the Modular Approach to Unified Headless Commerce Technology

Modern, microservices-based, API-first technology powers our unified headless commerce platform. See how Kibo can change the way you deliver unified customer experiences.

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