The Power of Order Routing
When it comes to establishing this unification of online and offline channels, there are many questions to address around the issue of order routing logic….
Building a Personalized Customer Journey: Stage 3 – Purchase
If you’ve been in the personalization game for a while, or if you’re just getting started, then you’re likely familiar with the term “1-to-1 Personalization.”…
Kibo Client Summit in L.A. Brings Together Retail Leaders and Change-Makers
We recently hosted our Kibo Client Summit in LA to connect with our customers and team members. In the world we currently live in, we’re…
How B2B Companies are Preparing For an Economic Downturn
Disruptive supply chains, high inflation, and a looming recession are just some of the hurdles on the horizons of B2B companies. It’s clear that B2B…
eBook: Composable Commerce: What, Why, and How
What is composable commerce? Composable commerce allows you to create a best-of-breed eCommerce platform customized exactly to your needs. It’s flexible, future-proof, and lets you…
3 real examples of how to optimize your website customer journey
How are leading brands optimizing their website customer journeys? What tools and tactics are they using to ensure personalized experiences? In this post, we share…
Building a Personalized Customer Journey: Stage 2 – Engagement
Many digital and marketing leaders are trying to develop their personalization strategy in a way that caters to the individual site visitor across the customer…
The Ultimate Guide to Order Management: Create a Connected Experience
The Ultimate Guide to Order Management is now available for download. For many consumers, the pandemic accelerated the blending of online and offline shopping channels…
Building a Personalized Customer Journey: Stage 1 – Landing
Personalization has become a major part of every serious eCommerce brand’s strategy. Knowing who your customers are, where they are, what they want, and how…
6 Ways to Turn Product Subscription Skeptics into Loyalists
Newspapers have been using the subscription business model for decades, and only in the last decade has the subscription model expanded into products. From dog…