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Kibo Personalization Wins Three TrustRadius Top Rated Awards

May 11, 2022

On behalf of the entire team at Kibo, I am excited to announce that Kibo Personalization is the winner of three TrustRadius Top Rated Awards across the following categories – A/B Testing, Real-time Interaction, and eCommerce Personalization. 

This is an incredible honor for Kibo and it would not have been possible without the continued support and reviews from our customers on TrustRadius’ website. 

Therefore, we would like to give a big thank you to all our customers who took the time to leave reviews about Kibo Personalization on TrustRadius’ website.  

It is this honest feedback and insight into our customers’ experiences with Kibo Personalization that guides us as we continually improve our personalization platform to better suit our customers’ needs and to keep up with emerging eCommerce trends. 

Kibo Personalization, powered by Monetate and Certona, has also been recognized as a Strong Performer in The Forrester Wave™: Experience Optimization Platforms, Q4 2020, in addition to also being named the #1 Personalization Vendor in Internet Retailer’s 2020 Leading Vendors Top 1000 report. Kibo was also just named the only Leader in The Forrester Wave™: B2C Commerce Solutions, Q2 2022. We are thrilled to add this latest honor from TrustRadius to this impressive roster of awards. 

Kibo Personalization Customers Tell It Like It Is 

As over 1000+ brands already know, Kibo Personalization enables retailers to harness the power of our patented technology, which includes A/B testing to AI-driven personalization, to create impactful, individualized shopping experiences for customers to build brand loyalty and to increase engagement, conversions, and lifetime value. 

I could elaborate on what makes Kibo Personalization so great from our viewpoint, but I would rather let our customers’ reviews on TrustRadius do that for me.  

Here are a few of my favorites: 

“Kibo is a very easy tool to use, even if you do not have prior coding knowledge. If you have some development knowledge, then this tool becomes extremely powerful.” 

Professional in Information Technology Retail Company 

“We have reduced our dependency on IT resources which is a substantial cost savings.”

Manager in Marketing 

“Kibo Personalization support is one of the primary reasons we chose them as our testing/personalization engine. They meet with you weekly or bi-weekly and keep track of all issues raised.”  

Manager in Marketing, Consumer Goods 

“…plus the account team and CSM are on the ball and will prioritize an issue if it is severely impacting our program’s success or damaging the website in any way. We also benefit from requesting and arranging meetings with key Kibo SMEs regarding machine learning or implementation…”  

Program Manager, in Information Technology Retail Company 

What Makes Kibo Personalization “Top Rated?” 

Besides building a robust personalization platform that has been easy for brands to use to create delightful customer experiences, at Kibo, we also pride ourselves on the relationships we have built with our customers over the years. 

It is this close relationship and our customers’ transparency and constant communication with our team that has enabled us to hear and respond to feedback that allows Kibo Personalization to grow and evolve with changing needs.  

Our customers are the best at what they do, and we are lucky to be able to learn from them and use their experiences to inform our future roadmap. 

So, again, a big thank you from all of us Kibo, and thank you for making us “Top Rated.”