Independent Research Firm Provides Insight into Omnichannel Order Management

Independent Research Firm Provides Insight into Omnichannel Order Management

Independent Research Firm Provides Insight into Omnichannel Order Management

Whether you’re a brand or retailer, choosing an Order Management System (OMS) is a mission-critical decision. With a number of vendors to choose from, how can you ensure that you select the best OMS for your dollar? That’s where The Forrester Wave™ comes in.

The Forrester Wave, conducted by independent research firm, Forrester Research, Inc., evaluates leading vendors from the software, hardware or service markets. Using a transparent methodology, the Wave evaluates selected players as a way to help professionals make well-informed decisions. Benefits of the Wave include a detailed analysis of vendors’ products and services and a spreadsheet enabling easy comparison of products based on individual requirements.

Forrester recently released “The Forrester Wave™: Omnichannel Order Management, Q3 2014 Report,” in which nine of the most significant software providers in omnichannel order management were evaluated based on the firm’s criteria.

Although there are many OMS vendors, Kibo was one of the nine providers invited to participate. Kibo’s SaaS platform was quoted as “especially effective at supporting store fulfillment scenarios, with rapid time-to-market being a key value proposition.”

In the evaluation, Kibo achieved one of the highest scores in Typical Deployment Time Frame and Cost of Ownership, and was among the vendors to achieve the second-highest score in Revenue Growth, which we believe demonstrates that Kibo is quick to deploy, cost-effective and an obvious choice for retailers who demand a strong ROI on their order management technology investment.

These are just some of the features that have attracted more than 1,000 branded manufacturers and multi-channel retailers to the Kibo platform. With Kibo, brands and retailers are able to leverage inventory seamlessly from any retail storefront and distribution center to fulfill online orders. In addition, deploying leading eCommerce capabilities, like in-store pickup, ship-from-store, inventory lookup and vendor drop-ship, is simple and cost-effective with our flexible API-based solution – getting you to market sooner.

“As the world’s leading provider of cloud-based distributed order management, we are honored to be recognized in this Wave,” said Ed Stevens from Kibo. “We’ve led the industry from legacy order management to SaaS-based solutions for more than a decade, and we believe this report validates that Kibo’s cloud-based software is a key strategic advantage for today’s retailers. We’re faster and easier to deploy than any vendor on the market, and we feel that receiving among the top scores in cost of ownership and typical deployment time frame are testament to the exceptional flexibility of the cloud.”

To see Kibo’s omnichannel order management platform in action, request a demo.

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