Why Ship-from-Store Should Be High on Your Holiday Wish List
When retailers can ship online orders directly from local store locations, it not only fills an important customer demand for quick fulfillment, it also increases
Beyond Abandoned Cart: 3 Overlooked Email Automation Triggers
Email personalization is now widespread – but still shallow. While 71% of U.S. marketers report sending some form of personalized messaging, according to eMarketer, 39%
All Talk, No Action? 4 First Steps to Win at Voice Search
If Santa brought you or someone you know a “smart speaker” for Christmas, you’re not alone. Use of Amazon Echo and Google Home devices is
Takeaways from NRF Big Show & Expo 2019
This year’s National Retail Federation event promised to be the biggest yet, and they did not disappoint. The Kibo commerce crew was in full force,
Making the Most of Holiday Return Season
Merchants may dread the surge of returns that inevitably follows the holiday season – but with a combination of transparency and omnichannel savvy, they can
Cyber Week Takeaway: go all in on omnichannel … or go home
As the holidays enter the final stretch, strong results from the season’s peak week show that merchants must go all-in on omnichannel implementation to meet
5 Keys for Re-Engaging Holiday Shoppers In 2019
So far, the holiday season is exceeding expectations, with overall retail spending on track to grow more than 4% year over year, and online sales
Boscov’s Wins Gold in Retail TouchPoints 2018 Store Operations Superstar Awards
At Kibo, we pride ourselves in working with each and every customer to serve as a trusted partner and guide them in the age of
3 Steps Manufacturers Need to Take to Sell Directly to B2B Buyers
Manufacturers may hesitate to invest in eCommerce because of potential channel conflict with retail partners. But there’s a lucrative online market that manufacturers can build
Customers Demand Flexible Gift Card Options this Holiday Season
With roughly 80% of consumers expecting to buy gift cards this holiday season, offering them is a no-brainer for merchants. To make the most from