Support Multiple Buyers From An Account
Enable your customers to efficiently buy as a group of people with various roles and authority in the process.
FUTURE-PROOF YOUR RELATIONSHIPS
Account Management for B2B Commerce
Selling products to another business often involves selling to multiple people within the same organization. Companies not only need to maintain high-touch relationships with B2B buyers, but also accommodate for their various roles, authority levels, and buying preferences (for example, online vs offline).
Kibo’s Account Management for B2B lets you provide a frictionless buying experience across multiple stakeholders.
What Kibo’s Account Management B2B Can Do For You
Give Customers Control
Emulate B2C account management and let your customers manage their relationship with you and decide how they want to buy.
Increase Efficiency In The Buying Process
Remove any hassle for your customers in making purchases and deliver a best-in-class customer experience.
Self-Service Corporate Accounts
Create & manage corporate accounts for buyers across an organization from a shared account. Buyers can access B2B-specific pricing & purchasing options, assign different levels of roles and permissions, share project and requisition lists, view order history, and more. Manage account data & order histories from a centralized system, while improving efficiencies and reducing the cost of interacting with your buyers.
Flexible User Permissions & Account Hierarchies
Allow multiple B2B customers within a single organization to log in and access B2B features such as Price Plans and Purchase Orders on a shared account. Multiple user log-ins can share access to the account, managed centrally through the admin console. Manage account hierarchies and define roles and permissions for child accounts.
Reach More Customers
B2C + B2B All In One Platform
Kibo’s B2C and B2B platforms are not separate products. We enable management of both sides of your business from a single platform, letting you create & manage product data across sites, channels, and stores to improve efficiencies & reduce costs to serve multiple sales channels.
Technical Details
- Kibo Marketplace for integration with 3rd-party services
- Accessible Arc.js framework to develop custom applications
- Kibo open-source SDKs to code in your preferred language
- Kibo Dev Center for developers to manage Kibo assets
- API-first architecture built to integrate in your tech stack
- Microservices model for flexible deployment and scaling
- Multitenant cloud hosting for automatic, hassle-free updates
