Kibo Client Summit 2025

Kibo Client Summit 2025

The Kibo team is thrilled to invite you to our highly anticipated Client Summit 2025. This exclusive event brings together industry leaders, innovators, and experts to share insights, strategies, and real-world success stories in commerce.

When: May 7-8, 2025

Where: Loew’s Downtown Chicago

As a participant, you’ll gain actionable takeaways from global brands, top agencies, and cutting-edge technology providers. Dive into dynamic case studies, hear first-hand accounts from commerce trailblazers, and discover best practices to elevate your strategy.

Curious about what’s in store? Explore last year’s lineup of speakers and topics for a preview of the exceptional content you can expect.

About Kibo’s Client Summit: Why Attend?

GAIN

Exclusive insights and best practices from global brand, agency and technology leaders. Hear first-hand accounts, case studies and best practices from commerce experts.

PRESENT

Your expertise as a speaker by sharing your insights with attendees during one of our sessions.

JOIN

Strategic discussion on commerce, order management and customer experience best practices to grow your business in 2024.

ACCESS

1:1 networking opportunities with 100+ of your peers and industry experts. Meet and converse with leaders from leading brands, share ideas and gain valuable insights.

2024 Agenda: Day 1

1:00 PM – 4:00 PM Arrivals, Check-In, and Badge Pick-up
 Technical Workshops and Demos
Workshops
2:00 PM – 2:50 PM Order Orchestration: Optimizing E-Commerce Fulfillment with Advanced Routing Rules
B2B Brilliance: Optimizing E-Commerce Solutions for Business Success
3:00 PM – 3:50 PM Search Optimization Demystified: Unleashing Machine Learning, Auto Merchandising, and More
Stock Mastery: Out of the Box Strategies for Superior Inventory Management
4:00 PM – 4:50 PM Embracing Subscriptions for Future Growth
The Endless Aisle Advantage: How to Leverage Kibo for Endless Aisle with ConnectPOS
5:00 PM – 8:00 PM CEO Welcome & Networking Reception

2024 Agenda: Day 2

8:30 AM – 9:00 AM Kibo Vision: Achieving Winning Customer Experience Strategies in Commerce
Ram Venkataraman
CEO
Kibo

The Why to Digital Transformation: For the Customer Experience
9:00 AM – 9:30 AM Keynote: How to Undertake Digital Transformation in a sea of legacy Technology
Arthur Phidd
Chief Information Officer
Reed’s Jewelers

9:30 AM – 10:15 AM Panel: Revolutionizing eCommerce with Composable Technology
Arthur Phidd
Chief Information Officer
Reed’s Jewelers

Matt Brinkley
Ecommerce Manager
Cracker Barrel

Rajib Das
Founder & CEO
Ignitiv

Blake Billings
Director of Customer Success
Kibo

Jon Panella
Executive Board Member
MACH Alliance

10:15 AM – 10:30 AM BREAK
10:30 AM – 11:15 AM Breakout Session I: How AI is Shaping the Future of Digital Commerce
Manish Hirapara
CEO
PeakActivity

Breakout Session I: Elevating Customer Experience: The Power of Future Inventory, Delivery, and Transfers
Michael Luckett
Executive Director of Final Mile and
Retail Supply Chain Support & Distribution
Conn’s HomePlus

11:15 AM – 12:15 PM Breakout Session II: How to Speed Up Composable Commerce: From Design to Live in Half the Time
Brent Locks
COO and President
Builder.io

Breakout Session II: The Future of Multi-Vendor Commerce
Steve Norris
VP of Digital Commerce
Logicbroker

How to Accelerate Digital Transformation
12:15 PM – 1:15 PM LUNCH
1:15 PM – 1:45 PM 7 Essential Steps to Achieving Digital Transformation
Oscar Diaz
Senior Vice President of Digital
G-III Apparel Group

1:45 PM – 2:25 PM Panel: How to Build Your Commerce Team
Brandon Finch
VP of Global eBusiness
Jelly Belly

Mike Pierce
CEO
Echidna

Ranjith Maniyedath
Managing Partner
Perfaware

Blake Billings
Director of Customer Success
Kibo

How to Use Digital Transformation to Grow your Business
2:25 PM – 2:45 PM BREAK
2:45 PM – 3:30 PM Breakout Session III: Using a Composable Approach to Microsites: Grow Sales and Gain New Customers in Days, Not Months
Shaun Guthrie
Senior VP of Technology & Ecommerce
Peavey Industries

Breakout Session III: Unified Retail – Purchase Where They Want, Delivery How They Want
Zahid Aslam
General Manager of Ecommerce
London DrugsOpens a new window

3:30 PM – 3:45 PM BREAK
3:45 PM – 4:45 PM Kibo Roadmap: Enabling Composable Functionality
Sachin Sharma
CPO & Head of Professional Services
Kibo

Closing
4:45 PM – 5:00 PM Closing
5:30 PM onwards Happy Hour @ Vidorra

2024 Speakers

Thank You to Our 2024 Sponsors

PLATINUM SPONSORS

gold SPONSORS

silver SPONSORS

bronze SPONSORS

We look forward to seeing you in Chicago in May and connecting with you in person!

SAVE YOUR SPOT